Flatland
South kensignton, London, SW7
3.9/5, 129 reviews
79% recommended
28% lettings valuation accuracy
81% lettings fee satisfaction

Contact Us

“I would advise that people do NOT use this company. ......”

Share on :
Jul 03,2014
Minithumbdown
By: 'Justin'
Jul 03,2014
2 people found
this helpful
I would advise that people do NOT use this company. The reason is that they advertise properties but after going to their offices and waiting in a queue for ages, none of those are available. They work by charging an upfront admin fee and giving you contact details of landlords of 'similar' properties. Of those given to me some properties were already gone or not yet available or (worst of all) just the details for another agency that also wanted to charge an upfront admin fee. The main reason why I would warn anyone off from using this company though is that when I asked for my money back (in accordance with their stated refund policy) they just totally ignored all email and written correspondence. I have never before been so completely fobbed off by any company in this way, which just shows that they really only care about getting your upfront cash, and then good luck to you. Rather, I recommend that you just search online (Gumtree or Spareroom), which is what I did with success and without having to spend any money.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 129
15th Feb 2023
reviewed by 'Ashley Dare'
“I cannot thank and praise the agent, Mike, enough for his incredibly kind, professional, speedy and efficient service! He found ......”
28th Sep 2022
reviewed by 'Linda'
“it’s absolutely rubbish No one answers the phone it’s waste of moneyi don’t recommend at all i ......”
16th Aug 2021
reviewed by 'Aimee'
“Relatively good service. Managed to find a flat quickly although when i call up on the day to find out ......”
30th Jun 2021
reviewed by 'Cristiana Daniela Zamfirescu'
“It was neither the first nor the second ,nor even the third studio i visited,but i was pacient and ......”
7th Jul 2020
reviewed by 'Maria'
“Letting agent fees for tenantsMost tenancy related fees are now banned. Find out what to do if you've been charged ......”
4th May 2020
reviewed by 'Laila'
“Even through the lockdown flatlands went above and beyond to help me find my new home. Thank you so much ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Flatland
125 Gloucester Road
South Kensington,London
Greater London
SW7 4TE
020 7341 9000

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 28% 81% £350 £1,062
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 100 17 0 0 0 0 1 10
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

“Mike of Flatland offers truly incredible service!...”

Share on :
Feb 15,2023
Minithumbup
claim your profile
Mike
By: 'Ashley Dare'
Feb 15,2023
0 people found
this helpful
I cannot thank and praise the agent, Mike, enough for his incredibly kind, professional, speedy and efficient service! He found me a fantastic, newly renovated, clean and tidy, large top-floor bedsit, at a reduced rate, which he negotiated on my behalf to accommodate my budget, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“it’s absolutely rubbish No one answers the p......”

Share on :
Sep 28,2022
Minithumbdown
By: 'Linda'
Sep 28,2022
1 people found
this helpful
it’s absolutely rubbish No one answers the phone it’s waste of money i don’t recommend at all i have paid around £70 they keep sending me flat lists and all the flat has the same phone numbers and no one answers the phone ...
read full review
Attachments

Review file
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Yasmin
Jan 25, 2023
View all comments (1)
Yes, I've had the same experience. Makes me wonder if the company is actually legit. Feel like I've been had. ...

“Relatively good service. Managed to find a fl......”

Share on :
Aug 16,2021
Minithumbup
By: 'Aimee'
Aug 16,2021
0 people found
this helpful
Relatively good service. Managed to find a flat quickly although when i call up on the day to find out the possible availability i would prefer not to hear stories of what other people have found as I'm only interested in what is available to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you ,,Flatland"!...”

Share on :
Jun 30,2021
Minithumbup
claim your profile
Mike
By: 'Cristiana Daniela Zamfirescu'
Jun 30,2021
0 people found
this helpful
It was neither the first nor the second ,nor even the third studio i visited,but i was pacient and eventually found what i was looking for; thank you Mike for the offers sent daily on my email and for the possibility to get in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Letting agent fees for tenants are banned...”

Share on :
Jul 07,2020
Minithumbdown
By: 'Maria'
Jul 07,2020
1 people found
this helpful
Letting agent fees for tenants Most tenancy related fees are now banned. Find out what to do if you've been charged a banned fee. Which fees are banned? The ban came in on 1 June 2019 for most private tenancies starting on or after that date. From 1 ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Even through the lockdown flatlands went abov......”

Share on :
May 04,2020
Minithumbup
claim your profile
Mike
By: 'Laila'
May 04,2020
0 people found
this helpful
Even through the lockdown flatlands went above and beyond to help me find my new home. Thank you so much Mike! I will be highly recommending you...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Flatland offers an excellent service for what......”

Share on :
Mar 25,2020
Minithumbup
claim your profile
Mike
By: 'Fred'
Mar 25,2020
0 people found
this helpful
Flatland offers an excellent service for what they do, provide contact details for available rooms in Greater London through a daily updated email list for 3 months for a reasonable fee. You have to put in the leg work, visit rooms and make calls to agencies ...
read full review
Attachments

Review file
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have had the chance of using Flatland's ren......”

Share on :
Mar 18,2020
Minithumbup
claim your profile
Mike
By: 'Felicia'
Mar 18,2020
1 people found
this helpful
I have had the chance of using Flatland's rental Service and I found an amazing home where to live both time. Mike is very knowledgeable and has an incredible memory of all the landlords and their properties. He is very helpful and very supportive in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“AVOID Flatland.co.uk...”

Share on :
Mar 13,2020
Minithumbdown
By: 'Federica'
Mar 13,2020
5 people found
this helpful
I tried to phone the agency many many times without success. When somebody picked up the phone, they sounded annoyed and rude. The person I spoke to started to waffle about the properties they had all around London and did not allow me to ask ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very pleased with flatland...”

Share on :
Feb 28,2020
Minithumbup
claim your profile
Mike
By: 'Panagiota'
Feb 28,2020
0 people found
this helpful
I was in a bad situation and in huge need to find a flat asap and they helped me a lot. All of the flats I viewed were lovely and the people from flatland did their best and helped me find a rental very fast....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Had a great experience through Flatland. I fo......”

Share on :
Feb 13,2020
Minithumbup
claim your profile
Mike
By: 'Charlotte'
Feb 13,2020
0 people found
this helpful
Had a great experience through Flatland. I found out about them through an add on Gumtree. They will send you a listing of properties for free until you are interest to go forward and meet with landlords, which is fair. I was very happy with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It has been a wonderful experience for the 2n......”

Share on :
Jan 19,2020
Minithumbup
claim your profile
Mike
By: 'Dr'
Jan 19,2020
0 people found
this helpful
It has been a wonderful experience for the 2nd time around. Mike and Myra are prompt and good to deal with....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“To be honest I was a bit suspicious about fla......”

Share on :
Oct 05,2019
Minithumbup
By: 'Michèle'
Oct 05,2019
0 people found
this helpful
To be honest I was a bit suspicious about flatland because I have to admit that I checked the review first about them and not all of them was nice , some people mostly complain about the fact that they called and get no answer , what ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thieves!!!!! Don’t use Flat Land!!!!!!!...”

Share on :
Sep 10,2019
Minithumbdown
claim your profile
Michael
By: 'Shonn'
Sep 10,2019
6 people found
this helpful
Thieves!!!!! I have paid £61.50 for a three months subscription. And they gave me some phone numbers of Landlords which they told me that they have rooms available. When I called the Landlords and viewed a room, I found out that they didn’t have any ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It is the second time that I found a place th......”

Share on :
Jul 07,2019
Minithumbup
claim your profile
Mike
By: 'Laetitia'
Jul 07,2019
0 people found
this helpful
It is the second time that I found a place through flatland. Mike really care by helping us to find somewhere to live. Very affordable accommodations. Where will i be without Mike I seriously don't know.THANK YOU so much again. The only downside is ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“absolute con!when I tried to call the number listed ......”

Share on :
Apr 19,2019
Minithumbdown
By: 'nevermind'
Apr 19,2019
10 people found
this helpful
absolute con! when I tried to call the number listed in their gumtree ad, it didn't pick up, but I then received a text instructing me to text back my email address, so they can send me "the details". I never did. It's still unclear ...
read full review
Attachments

Review file
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“great...”

Share on :
Apr 07,2019
Minithumbup
claim your profile
Mike
By: 'Valentina'
Apr 07,2019
0 people found
this helpful
Mike responded fast and gave in-depth advice regarding properties, areas and especially documentation needed so I would't waste time. Good suggestion of alternatives....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mike Got me a lovely studio...”

Share on :
Mar 28,2019
Minithumbup
claim your profile
Mike
By: 'Yhonny'
Mar 28,2019
0 people found
this helpful
I was not to sure about flatland's reputation but after I called in February Mike registered me and kept me everyday updated and he was very professional, kind and patience In 3 weeks I got a lovely studio flat in Charleville Road W14 9JJ and all ...
read full review
Comment on agent fees
Very good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Share on :
Mar 26,2019
Minithumbup
By: 'Elixabet'
Mar 26,2019
0 people found
this helpful
I found my studio in just three weeks and it was cheaper than the rest on the market. I´m very happy with their service. Definitely, I would recommend this agency....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great communication/information on the areas/price to fulfill your needs....”

Share on :
Mar 25,2019
Minithumbup
By: 'Drake'
Mar 25,2019
0 people found
this helpful
I was able to view several places within the areas I preferred to live and was provided with an accurate accessment of each property before viewing. I found my place, in a wonderful neighborhood, within days....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Extremely helpful...”

Share on :
Feb 27,2019
Minithumbup
By: 'Haley'
Feb 27,2019
0 people found
this helpful
Excellent service. Given details for viewing and after just one call found a property to view straight away. Moved in within 2days. So much easier than a standard agency and very helpful. Nice to not have to pay ridiculous fees for finding something in a ...
read full review
Comment on agent fees
Cheaper than standard agencies
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Earlscourt...”

Share on :
Feb 12,2019
Minithumbup
claim your profile
Mike
By: 'Jackie'
Feb 12,2019
0 people found
this helpful
Just a right space for a single person Safe surroundings, Accessible to get train ,buses and many shop near by....
read full review
Comment on agent fees
But hoping it will get cheaper rent fee.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Brilliant service...”

Share on :
Jan 31,2019
Minithumbup
claim your profile
Mike
By: 'Housseyn'
Jan 31,2019
0 people found
this helpful
I would like to thanks Mike for you amazing service, you did a great job always happy to help and advise me. Less than 2 weeks I got a new place. I recommend flatland and Mike to all my friends. Thank you!!! Housseyn...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic and convenient...”

Share on :
Jan 08,2019
Minithumbup
By: 'clinton'
Jan 08,2019
0 people found
this helpful
Used flatland . Was very easy and organised. The staffs are very helpful and service is excellent. Found my place within 2 weeks. Highly recommended....
read full review
Comment on agent fees
Excellent service
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent property finders...”

Share on :
Dec 28,2018
Minithumbdown
claim your profile
Mike
By: 'Mariana'
Dec 28,2018
0 people found
this helpful
Been using their services for many years now and always you can find very good quality properties with the lowest price . They have very good deals with private landlords that you can even find a private semi studio or a regular studio for the price ...
read full review
Comment on agent fees
The agency fee is only 60 pounds for 3 months . Other agencies change way more .
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Just after you £64...”

Share on :
Nov 30,2018
Minithumbdown
By: 'Macus'
Nov 30,2018
3 people found
this helpful
What a horrible outfit.I spoke with a lady and then some guy with his miserable tone and poor customer service. It was clear very quickly that this outfit and just after the fee, and they want the fee asap, without really offering any real ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Not Impressed...”

Share on :
Nov 27,2018
Minithumbdown
By: 'Martin'
Nov 27,2018
1 people found
this helpful
I made the mistake of contacting this company, now I'm getting bombarded with text and emails, even though I have requested to be removed from mailing list?...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“RUDE RUDE RUDE...”

Share on :
Nov 22,2018
Minithumbdown
By: 'Lance'
Nov 22,2018
2 people found
this helpful
I spoke to a "gentleman" and I use the word loosely. Very rude and short on the phone, rest assured I soon put him back in his place. DO NOT USE THESE PEOPLE....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Poor Service - don't subscribe...”

Share on :
Sep 28,2018
Minithumbdown
claim your profile
Mike
By: 'Anon'
Sep 28,2018
5 people found
this helpful
Last Sunday, I received both a text message email stating that viewings would be available on Monday 17th September for these studio flats and that I would have to call the membership hotline. Some stated the timings whereas others required an appointment to be booked ...
read full review
Comment on agent fees
No worth it.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I needed somewhere quickly and flatland helped me do that...”

Share on :
Sep 14,2018
Minithumbup
claim your profile
Mike
By: 'Oliver'
Sep 14,2018
0 people found
this helpful
I flew to London from Cyprus and only booked a five night stay in a hotel as I didn't want the costs to become too much. I had already researched flatland so I dedicated a week to viewing some places. I found somewhere within a ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Flatland, London SW7 4TE



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn