0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jun 28,2014
Jun 28,2014
1
people found
this helpful
this helpful
I rang to arrange a viewing. As all estate agents force you to register in order to view a property I went through the process with Mark. When I declined to give my email address Mark seemed incredulous. I stated I did not wish to know about other properties, only this one so there was no need for them to have my email address as I did not wish to be contacted. Once again disbelief. I'm not sure why who wants to be hounded by every estate agent they register with. Can you imagine the amount of emails. Mark asked many further questions and some of them I declined to answer as he they were questions pertaining to other properties they may be able to find for me. It appears that Mark did not listen to my comment that I did not wish to hear about other properties. He then talked over the top of me and was rude. In general Mark was rude to a prospective customer. We arranged a viewing and after getting of the phone I considered cancelling as I was so annoyed about how rude he was. Luckily I was saved the trouble as Mark rang back to say they didn't wish to register me as a customer any longer. I can only suppose that if you won't let them harass you they don't want you as a customer. As I felt that I no longer wanted to view through them anyone this saved me calling them back. I have no desire to buy a property thereby earning an estate agent commission if they fail to have common courtesy. I can only feel sorry that for the owner of the property.
What agent could do to change your mind?
Listen and don't be rude.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
23rd Jul 2017
reviewed by 'toxicastroman'
28th Jun 2014
reviewed by 'Suzie'
21st Nov 2013
reviewed by 'Disgruntled'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £160,000 | £160,000 |
| Lettings | 0% | 0% | £700 | £700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 23,2017
Jul 23,2017
2
people found
this helpful
this helpful
Where should I start from? OK, OK... I got it...
Think of the most incompetent person you can think of, now multiply his incompetence by 10 and add idiocy to it. Well, the question is how much idiocy? Think of the dumbest person you can imagine ...
read full review
read full review
Comment on agent fees
Too high for a lousy service
Was this helpful?
Yes
Yes
Jun 28,2014
Jun 28,2014
1
people found
this helpful
this helpful
I rang to arrange a viewing. As all estate agents force you to register in order to view a property I went through the process with Mark. When I declined to give my email address Mark seemed incredulous. I stated I did not wish to ...
read full review
read full review
What agent could do to change your mind?
Listen and don't be rude.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Nov 21,2013
Nov 21,2013
1
people found
this helpful
this helpful
We didn't end up selling with Mann Countrywide as they were so incompetent. Barely communicated with us. Lied about having prospective buyers before we signed with them, these 'buyers' mysteriously disappeared after contract was signed. Didn't hear anything for three weeks even after I called ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
