“Since we moved in we have had problems with Sandersons. ......”
1 Star Review
Jun 28,2014
By:
'Annoyed'
Jun 28,2014
Branch: Maidstone, 78 Bank Street
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: No
Postcode: ME16
Branch: Maidstone, 78 Bank Street
Lettings (as a Tenant)
Rent PCM: £695
Postcode: ME16
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Since we moved in we have had problems with Sandersons. On our moving in day someone was meant to come and take an itinerary of what was broken/dirty etc. They never showed up so the day was wasted. On the day they did show up we were shown how the bathroom was a state the kitchen wasn't clean the fitments were broken the dishwasher was broken and the taps didn't work. 6 months later after constant contact the taps were changed. A year later our dishwasher is still broken yet we are being charged for the call out fees. We spent weeks without a fridge freezer when it broke but they never sent the contractor to replace it. The 'gated community' we live in is a gate thats permanently broken. Now it has come to nearing the end of our contract we were asked to extend but at a higher rent price and to pay for the dishwasher. Neadless to say we are looking elsewhere.
What agent could do to change your mind?
Fixed the problems with the property before we moved in. Not increased the rent when we had been left in awful conditions for a year. Been polite. Not had people let themselves into our property without permission twice in a month.
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