Chesterfield, S40
4.8/5, 99 reviews
96% recommended
89% sales valuation accuracy
90% sales fee satisfaction
96% lettings valuation accuracy
74% lettings fee satisfaction

“Great, helpful and generous service. Carol is a fantastic agent, ......”

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Jun 26,2014
Minithumbup
Carol
By: 'Sam'
Jun 26,2014
0 people found
this helpful
Great, helpful and generous service. Carol is a fantastic agent, very clear and informative and approachable who has gone beyond what I imagined my agent would do. Nothing is perfect of course, but Reeds Reins has largely been great. The tour of the property to begin with seemed a little disinterested but it is only a small flat in fairness, and the third party itinery was great. Responses to emails are prompt and willing and, as time progresses, I am very hopeful that Reeds Reins and Carol will make my tenancy as easy a tenancy as I could get!
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Opening Hours
Address

Reeds Rains
42 Glumangate
Chesterfield
Derbyshire
S40 1TX
01246236991

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £50,000 £9,800,000
Lettings 96% 74% £400 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 2 19 1 26 1 20 0 2 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA Move With Us
Latest Properties

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Images & Videos

“Staff Appraisal...”

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Jan 13,2023
Minithumbup
Phoebe
By: 'Ann'
Jan 13,2023
0 people found
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We found the staff at Reeds Rains Chesterfield Branch extremely efficient and pleasant. We dealt with Phoebe Gothard and Jonathan Clark and nothing was too much trouble for them....
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“Phoebe at Reeds Rains, Professional, Compassi......”

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Nov 02,2022
Minithumbup
Phoebe
By: 'Jonathan'
Nov 02,2022
0 people found
this helpful
Phoebe at Reeds Rains, Professional, Compassionate and committed Having moved from a different company Phoebe continued on to be the agent in charge of the sale/ Purchase of our property. It is in no way an exaggeration to say that without Phoebes commitment throughout we ...
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“Reeds reins Chesterfield were Superb from sta......”

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Mar 14,2021
Minithumbup
Amelia
By: 'Claire'
Mar 14,2021
1 people found
this helpful
Reeds reins Chesterfield were Superb from start to finish, Miranda’s weekly calls before we marketed out property prompted us to use the company as I felt she genuinely wanted our business. Amelia was very good with communication as are the rest of the team. ...
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“My check out was not done in time for my ......”

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Jan 18,2021
Minithumbdown
By: 'Lee'
Jan 18,2021
0 people found
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My check out was not done in time for my new client moving in and so the inventory could not be completed properly. Reeds Rains therefore had to get a company in for me. The company (Swish) did the clean at a cost of £210 which ...
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“Very well looked after all questions answere......”

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Jul 29,2019
Minithumbup
By: 'Nerice'
Jul 29,2019
0 people found
this helpful
Very well looked after all questions answered would recommend them again, really impressed with how we was treated xxxx X...
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“Selling my house...”

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Apr 26,2018
Minithumbup
Sarah
By: 'Mr'
Apr 26,2018
0 people found
this helpful
Would just like to thank Jake and Sarah at reeds rains for their help with the sale of my house. Jake was helpful and informative during the whole process. Even though it was difficult as we were overseas during the whole process Jake kept us ...
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Comment on agent fees
The fees were fair in this competitive market
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“Sold my house with Reeds Rains and used their mortgage ......”

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Feb 05,2018
Minithumbup
Jake
By: 'Victoria'
Feb 05,2018
0 people found
this helpful
Sold my house with Reeds Rains and used their mortgage advisor Simon too, I would highly recommend both, absolutely lovely staff and extremely helpful! Sue and Jake were absolutely Lovely and extremely helpful, they contacted me regularly on any updates and really helped make the ...
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Comment on agent fees
The fees were competitive, can't complain at all. Service is well worth it.
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“Sue Furniss has been simply amazing in her role at ......”

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Feb 04,2018
Minithumbup
Sue
By: 'Rob'
Feb 04,2018
0 people found
this helpful
Sue Furniss has been simply amazing in her role at Reed Rains. From the first contact onwards, she has really made the buying process simple and clear. She acts professionally, but also with a personal touch that makes you feel valued and looked after. I ...
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Comment on agent fees
Good/Fair
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“Sue and her team have been fantastic in handling the ......”

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Jan 31,2018
Minithumbup
Sue
By: 'Jane'
Jan 31,2018
0 people found
this helpful
Sue and her team have been fantastic in handling the sale of my late Father's house. They have kept me informed throughout the process and gave great advice about price and listing which meant the house sold quicker than I expected. I felt your office ...
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“Sue Furniss right from the begining to the very end ......”

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Nov 11,2017
Minithumbup
Sue
By: 'Ben'
Nov 11,2017
0 people found
this helpful
Sue Furniss right from the begining to the very end gave 100% at doing everything possible to help us on selling our home. 10 out of 10 and I would fully recomend to everyone I know. Thank you...
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Comment on agent fees
Perfect, reasonable and worth the Fee
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“Kitty was enthusiastic very profesional she was through and punctual ......”

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Aug 05,2017
Minithumbup
Kitty
By: 'RMS'
Aug 05,2017
0 people found
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Kitty was enthusiastic very profesional she was through and punctual she also made some good sugestions as to presentation of the property...
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Comment on agent fees
Fees were less than I expected
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“Would never use Reeds rains again,don't trust the smile ......”

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Jun 27,2017
Minithumbdown
By: 'Shocking'
Jun 27,2017
2 people found
this helpful
Would never use Reeds rains again,don't trust the smile on the face we can do this we can do that.... its rubbish. Use another estate agent!!!!!!!!...
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By: Kitty Walker
Aug 09, 2017
View all comments (1)
Dear Vendor, we are sorry to see you have left a negative review on the site and you feel you wouldn't use us again. If you could contact me today to discuss this further, I endeavor to resolve whatever issues or concerns you have as quickly as possible. Kind regards, Kitty ...

“Excellent job by Heather Cooper on the rental of our ......”

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May 05,2017
Minithumbup
Heather
By: 'Andy'
May 05,2017
0 people found
this helpful
Excellent job by Heather Cooper on the rental of our property,very professional in every aspect with speedy results. I wouldn't hesitate to recommend her and the team at Chesterfield to family or friends......many thanks !...
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Comment on agent fees
Very reasonable
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“I have bought two houses (and sold one) with Reeds ......”

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Apr 04,2017
Minithumbup
Adam
By: 'DamonKerry'
Apr 04,2017
0 people found
this helpful
I have bought two houses (and sold one) with Reeds Rains in 12 months, using Adam as my mortgage broker each time. However, Adam is not just a mortgage broker he is much more - he went the extra mile in so many circumstances, he's friendly, ...
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Comment on agent fees
Worth every penny
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“Proactive in every matter of the service provided, would highly ......”

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Aug 16,2016
Minithumbup
Tracey
By: 'mr'
Aug 16,2016
0 people found
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Proactive in every matter of the service provided, would highly recommend in all aspects of sale or purchase and mortgage advice.....
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Comment on agent fees
Excellent service.
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“Excellent communication and service. Very professional and kept us informed ......”

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Jul 04,2016
Minithumbup
Tracey
By: 'Simon'
Jul 04,2016
0 people found
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Excellent communication and service. Very professional and kept us informed at all stages of the process. Would recommend and use again....
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Comment on agent fees
Excellent.
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“I would like to say a big thank you to ......”

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Jun 08,2016
Minithumbup
Heather
By: 'Arthur'
Jun 08,2016
0 people found
this helpful
I would like to say a big thank you to all the staff at reeds rains but especially to Heather cooper.she has handled my move with professionalism and a very friendly manner.these can be stressful times but thanks to Heather it has been ...
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Comment on agent fees
About the average
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“This is my first experience in property rental. After being ......”

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Jun 06,2016
Minithumbup
Heather
By: 'Sue.'
Jun 06,2016
0 people found
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This is my first experience in property rental. After being let down 5 days before the completion date of my property sale, Heather pulled out all the stops to find me somewhere to rent. She was very helpful and professional, as we're all the staff. I ...
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Comment on agent fees
Very reasonable
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“Excellent service from the lettings team. This wasn't an easy ......”

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May 11,2016
Minithumbup
Heather
By: 'Rosa'
May 11,2016
0 people found
this helpful
Excellent service from the lettings team. This wasn't an easy let as myself as land lady was probably being over fussy about finding the right tenants. After having a few prospective tenants fall through, the team worked really hard to get more viewings and find ...
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Comment on agent fees
They matched the price of another letting agent
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“This is my first property let with Reeds Rains and ......”

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Apr 29,2016
Minithumbup
Carol
By: 'S'
Apr 29,2016
0 people found
this helpful
This is my first property let with Reeds Rains and my first impressions are that the attention to detail is commendable. Carol throughout the process has been polite, dependable and extremely helpful. Nothing has been too much trouble for Heather. Again extremely helpful and who ...
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Comment on agent fees
The fees are in accordance with market expectation.
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“Carol and Heather were great. Carol made the process really ......”

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Apr 27,2016
Minithumbup
Carol
By: 'Rachel'
Apr 27,2016
0 people found
this helpful
Carol and Heather were great. Carol made the process really smooth and Heather was great during both viewings, answering questions and at the same time hanging back so we had space to make the decision to take the property. Both were consummate professionals....
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“Very good complete service. Truthful accurate information. went above and ......”

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Mar 09,2016
Minithumbup
nately
By: 'peter'
Mar 09,2016
0 people found
this helpful
Very good complete service. Truthful accurate information. went above and beyond. Nataly was excellent in the way she kept me informed at all stages of the transaction...
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Comment on agent fees
good
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“Agency itself was ok. Choice of third-party companies conducting employment ......”

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Mar 07,2016
Minithumbdown
By: 'Tenant'
Mar 07,2016
0 people found
this helpful
Agency itself was ok. Choice of third-party companies conducting employment references and inventories offered a really poor service for the fees charged. As such, I would recommend that Reeds Rains reconsider their third-party company in order to avoid poor customer experience. On this basis, I ...
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“Both Heather and Carol at Reeds Rains Chesterfield branch have ......”

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Feb 29,2016
Minithumbup
Carol
By: 'Martin'
Feb 29,2016
0 people found
this helpful
Both Heather and Carol at Reeds Rains Chesterfield branch have been exceptional in helping me with my first buy to let, they've helped me with tradesmen, guided me through the process and always kept me up to date with development, as well as finding me ...
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Comment on agent fees
The fees are very reasonable
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“Both Heather Cooper and Carol Gibbons were most helpful in ......”

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Feb 19,2016
Minithumbup
Heather
By: 'Reeds'
Feb 19,2016
0 people found
this helpful
Both Heather Cooper and Carol Gibbons were most helpful in guiding me through my first tenancy. Their professionalism inspired confidence....
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“I have been really pleased with the excellent service I ......”

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Jan 13,2016
Minithumbup
Carol
By: 'Mr'
Jan 13,2016
1 people found
this helpful
I have been really pleased with the excellent service I have received from Reeds Rains Chesterfield, and would like to say thank you in particular to Heather for helping me get a higher rental income than I expected, or was advised by other agents, and ...
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Comment on agent fees
Worth every penny.
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“The experience was very good from start to finish. The ......”

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Nov 23,2015
Minithumbup
Carol
By: 'Simon'
Nov 23,2015
0 people found
this helpful
The experience was very good from start to finish. The options open to us were explained clearly and in full. We were kept informed throughout. Thoroughly satisfied with the service....
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“Both Gemma and Tracey were very helpful. As we were ......”

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Nov 16,2015
Minithumbup
Gemma
By: 'Hazel'
Nov 16,2015
0 people found
this helpful
Both Gemma and Tracey were very helpful. As we were first time sellers they helped us through every stage and made sure it all went as smoothly as possible....
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“The service I recieved from Tracey and Adam was fantastic, ......”

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Nov 06,2015
Minithumbup
Tracey
By: 'Kyle'
Nov 06,2015
0 people found
this helpful
The service I recieved from Tracey and Adam was fantastic, they rang and gave me regular updates and pushed through a sale which definately wasn't straight forward! They were great and I would definitely recommend them to anyone wanting to buy a property. A solid 10/10...
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“The agents were extremely pleasant and kept me well informed ......”

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Nov 06,2015
Minithumbup
Carol
By: 'chris'
Nov 06,2015
0 people found
this helpful
The agents were extremely pleasant and kept me well informed during the course of locating a tenant for my property. This is the second property that they have handled for me and I will have no hesetation in using them again....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you wish to complain, you would need to write in the first instance to the branch involved. This branch would acknowledge receipt of your letter/email and then respond within 15 working days. If you were still unhappy with the outcome you would need to contact our Area Manager whose details would be given upon receipt of complaint.
Last updated at 12:02 PM 21/11/2018 by allAgents

Awards won by Reeds Rains, Chesterfield S40 1TX



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