100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Jun 20,2014
Jun 20,2014
2
people found
this helpful
this helpful
I was shown around flat 2 of 172 Washway Road on or around Friday 6th June 2014. I decided later that day that I would rent the property and therefore paid the £360 application fee that evening, with the view to move into the property from Preston on Friday 13th June.
Monday 9th June I received application forms and a contract via email which I sent back on Tuesday 10th June. In the email it was confirmed my move date was 13th June.
Thursday 12th June I emailed the office to again confirm my moving day was the 13th, it was confirmed and booked in for 1pm.
It should be noted that I had been packing all my belongings throughout the week and packed up my car the night of the 12th June.
At 12.30pm Friday 13th June, I received a call from Bridgfords (I was already on my way to move in). I was informed that they HADN'T EVEN GOT PERMISSION from the landlords for me to move in, as they were on holiday in Ireland. I was told I would not be able to move in that day and it would most likely be Monday (when I was due to start my new job in Manchester).
At 9.30am Monday morning I received a call from Bridgfords again. This time I was told the property had been LET TO SOMEONE ELSE by the landlord and that Bridgfords weren't told.
As apologetic as they were, it still doesn't make up for the fact they were happy to let me think I could move in to a property when they hadn't even got permission for me to do so. The application fee has since been refunded. I recommend avoiding them like the plague.
Monday 9th June I received application forms and a contract via email which I sent back on Tuesday 10th June. In the email it was confirmed my move date was 13th June.
Thursday 12th June I emailed the office to again confirm my moving day was the 13th, it was confirmed and booked in for 1pm.
It should be noted that I had been packing all my belongings throughout the week and packed up my car the night of the 12th June.
At 12.30pm Friday 13th June, I received a call from Bridgfords (I was already on my way to move in). I was informed that they HADN'T EVEN GOT PERMISSION from the landlords for me to move in, as they were on holiday in Ireland. I was told I would not be able to move in that day and it would most likely be Monday (when I was due to start my new job in Manchester).
At 9.30am Monday morning I received a call from Bridgfords again. This time I was told the property had been LET TO SOMEONE ELSE by the landlord and that Bridgfords weren't told.
As apologetic as they were, it still doesn't make up for the fact they were happy to let me think I could move in to a property when they hadn't even got permission for me to do so. The application fee has since been refunded. I recommend avoiding them like the plague.
What agent could do to change your mind?
Having done a small amount of research, ‚£360 application fee is an extortionate amount, even in the estate agent world.Attached Filesnbsp;
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Latest Reviews
30th Jan 2024
reviewed by 'Kate'
20th Jun 2014
reviewed by 'NowACommuter'
19th Apr 2013
reviewed by 'anon'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 50% | £475 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 30,2024
Jan 30,2024
0
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Helpful and efficient service throughout the process of finding and placing tenants for our flat...
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Aug 21,2019
Aug 21,2019
1
people found
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this helpful
Very disappointing experience with Sale branch in selling my home. They were disorganised - cancelling their own viewings last minute because they were short-staffed, not providing feedback on viewings and not letting me know when potential viewers had cancelled appointments. They were not proactive in ...
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Jun 20,2014
Jun 20,2014
2
people found
this helpful
this helpful
I was shown around flat 2 of 172 Washway Road on or around Friday 6th June 2014. I decided later that day that I would rent the property and therefore paid the £360 application fee that evening, with the view to move into the property from Preston on Friday 13...
read full review
read full review
What agent could do to change your mind?
Having done a small amount of research, ‚£360 application fee is an extortionate amount, even in the estate agent world.Attached Filesnbsp;
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Apr 19,2013
Apr 19,2013
4
people found
this helpful
this helpful
We put our house on the market with bridgefords 5 months ago, We have had maybe four viewings one from a prospective buyer who just knocked on the door one day out of desperation at being unable to contact the agent, we have done three of ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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