Jun 19,2014
Jun 19,2014
8
people found
this helpful
this helpful
This was my first experience of using a letting agent. Because Miller Countrywide are a well known name, I decided to let my apartment through them. Big mistake. Lots of chat, but very little action. They did not manage the property very well or, as it turns out, do a thorough check of the tenant's credentials. When I came to see the apartment after the tenant left 2 months' early, I was shocked at the state of it. Broken items, left very dirty, and things had been stolen. The manager/agents refused to take any responsibility and I had to go to head office. They were also not pleasant to deal with. Letting agents such as these give a bad name to the industry.
What agent could do to change your mind?
They could have done their job better in all aspects. The Tenancy Agreement clearly stated that periodic checks were to be carried out. If they had done this, then they would have realised how badly the apartment was being cared for. They need to be more responsive to landlord's requests for information. Being rude and dismissive on the phone is not the correct way to behave.Attached Filesnbsp;
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Opening Hours
Address
Miller Countrywide
77 Mutley Plain
Mutley Plain,Plymouth
Devon
PL4 6JJ
01752 668242
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 1 | 3 | 1 | 0 | 1 | 0 | 0 | 1 |
Areas covered
- Plymouth
- SALTA
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 01,2024
Mar 01,2024
0
people found
this helpful
this helpful
Mutley plain team sold our apartment very quickly. Very professional and friendly. Would recommend Miller countrywide to anyone selling or buying....
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Jul 14,2023
Jul 14,2023
0
people found
this helpful
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Ellie was amazing from start to finish, lo e the new place ,everything I needed to do was explained in full and she also helped where I was experiencing difficulties, she was just brilliant....
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Mar 04,2021
Mar 04,2021
5
people found
this helpful
this helpful
They forged my signature and locked me into a fixed term contract.
Do not go with this company.. I had to fight my right to leave.. it has taken for me to withhold my rent to finally get some response..
Me and two others at ...
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Oct 09,2020
Oct 09,2020
4
people found
this helpful
this helpful
Good Morning,
I would like to bring to your attention that absolutely horrific way that I have been treated by your Plymouth branch on Mutley Plain. I pay for a fully managed service with yourselves and I have nothing but trouble with yourselves and since ...
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Aug 02,2015
Aug 02,2015
0
people found
this helpful
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I cannot recommend Miller Countrywide in Mutley Plymouth highly enough. At the start of our search for a property in Plymouth we registered with numerous agents and details of properties started to flow through quite quickly. However, what set Millers apart was the fact that ...
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Jul 30,2015
Jul 30,2015
3
people found
this helpful
this helpful
The investment property we are in the process of purchasing was marketed by Millers, and Countrywide emailed us an offer to manage the property at a discounted rate straightaway, even before our offer had been accepted. This might sound fantastically efficient, but, for various reasons, ...
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May 15,2015
May 15,2015
5
people found
this helpful
this helpful
This agent's have been completely lacklustre in all aspects of our Tenancy and now 6 weeks into the rent we have only just managed to get them to agree to send out the inventory.
On the move in date the whole process was very unprofessional with ...
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Jun 19,2014
Jun 19,2014
8
people found
this helpful
this helpful
This was my first experience of using a letting agent. Because Miller Countrywide are a well known name, I decided to let my apartment through them. Big mistake. Lots of chat, but very little action. They did not manage the property very well or, as ...
read full review
read full review
What agent could do to change your mind?
They could have done their job better in all aspects. The Tenancy Agreement clearly stated that periodic checks were to be carried out. If they had done this, then they would have realised how badly the apartment was being cared for. They need to be more responsive to landlord's requests for information. Being rude and dismissive on the phone is not the correct way to behave.Attached Filesnbsp;
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Yes
Yes
Aug 31,2011
Aug 31,2011
14
people found
this helpful
this helpful
(Branch is now located on Mutley Plain, Plymouth).
It was my great misfortune to rent a property through Miller Country Wide Lettings. Inept and rude staff, the manager being the worse offender! Our landlord was of the same view and has since discontinued using Miller ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:42 PM 03/08/2015 by Shawnie Curno
