93% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
88% lettings fee satisfaction
Jun 19,2014
Jun 19,2014
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I engaged the services of Waterfronts Estate Agents to sell my property in the docklands in 2012. I had got valuations from other agents in the area, but Daniel came across very professional and seemed the most honest in his approach, his valuations were also the most realistic. As advised the property sold 5k from asking price and although the process was complicated by the fact that there were existing tenants, it was a leasehold property and the other side solicitor was uncooperative, Daniel and his team managed the process while updating me all the way, through the 4 months of the transaction.
They now let and manage my property and the service level is the same as I experienced when selling, outstanding ! Quick responses and solutions to problems, before they even contact me.
They have asked me recommend them to family and friends and I have with pleasure.
Good luck and keep it up !
They now let and manage my property and the service level is the same as I experienced when selling, outstanding ! Quick responses and solutions to problems, before they even contact me.
They have asked me recommend them to family and friends and I have with pleasure.
Good luck and keep it up !
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Latest Reviews
31st Aug 2023
reviewed by 'Sunny Wu'
5th Feb 2022
reviewed by 'aurora b.'
5th Feb 2022
reviewed by 'Charlie'
1st Feb 2022
reviewed by 'Ethel Clover'
31st Jan 2022
reviewed by 'Clive'
30th Jan 2022
reviewed by 'Benny'
Opening Hours
Address
Waterfronts
1 Dock Road
London
Greater London
E16 1AH
020 7474 5757
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 100% | £300,000 | £450,000 |
| Lettings | 89% | 88% | £940 | £1,720 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 8 | 1 | 17 | 2 | 1 | 0 | 0 | 0 | 6 | 0 |
Areas covered
- E14
- SE16 SE18
- E16
- SE28
- E1
- E3
- E6
- E15
- SE1
- SE8
- SE10
- SE13
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 31,2023
Aug 31,2023
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Waterfronts company is always helpful in processing requests and finding the best solutions for their clients or customers. It has been a pleasure working with the team....
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Feb 05,2022
Feb 05,2022
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Love my stay in there. The facilities were clean and the agents were accomodating. We'll let the others know about this....
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Feb 05,2022
Feb 05,2022
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There's no word to express how they're good and excellent on the service.
Smooth transaction and very welcoming. I'll definitely go back here. Thank you so much....
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Feb 01,2022
Feb 01,2022
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I'd like to say thank you for the superb accommodation. I really love how you attended to us. All things were neat and so clean. You deserve an applause for this one guys!...
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Jan 31,2022
Jan 31,2022
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They did an amazing job with the transaction, staffs were accomodating and approachable. If you're looking for the best service then I highly recommend this one....
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Jan 30,2022
Jan 30,2022
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I found Waterfronts to be very approachable, honest, and professional in my dealings with them. Daniel did an outstanding job with our transaction, being proactive and efficient throughout the rental and now management of my property....
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Jan 30,2022
Jan 30,2022
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When we are talking about a great service I highly recommend Waterfront. They ensures that their user will experience the highest level of satisfaction while creating a solid relation....
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Jan 30,2022
Jan 30,2022
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I spent a long holiday in London. The Waterfront agents were able to assist me and recommended the ideal place for me to stay....
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Jan 30,2022
Jan 30,2022
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I have never seen a more professional way of dealing with their clients I would like to commend Guv Kang, Extremely friendly and approachable and tells you exactly what you need to know! Definitely would recommend 100%!...
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Oct 13,2018
Oct 13,2018
1
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Happened some time ago; but still vivid unfortunately.
As a factual description (we were prospective tenants):
- 23Dec16: we visited two advertised flats, and paid a deposit for one (£420, serving as agency fee); were told it would be put off the market and we would ...
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Oct 15, 2018
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Dear Razvan,
This being nearly a year ago, I barely remember the scenario but I assure you our clients best interests are always our intentions.
I am glad you received your deposit back in a timely manner.
Please let me know if I can be if any assistance in the meantime.
Kind regards
Guv Kang ...
Apr 20,2017
Apr 20,2017
1
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Guv was extremely helpful and honest.
The whole procedure was quick, simple and couldnt have been easier. Viewed a property on Thursday, put an offer in Friday and moved in the week after....
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Comment on agent fees
We ended up somehow paying less for a much nicer flat than we were in.
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“Ben is very Responsive, detailed, patient, experienced, polite, informative, considerate ......”
Mar 24,2015
Mar 24,2015
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Ben is very Responsive, detailed, patient, experienced, polite, informative, considerate and pleasant to talk. I can also feel that he is taking this job personal for the benefit of the client....
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Mar 20,2015
Mar 20,2015
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Guv Kang provided efficient and professional service when I decided to let out my precious flat through Waterfronts. He and his colleagues were patient when I was picky about the tenant I wanted to accept and they soldiered on when I turned down the first ...
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Oct 08,2014
Oct 08,2014
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Waterfronts have helped to let my property out for some years now and I found their level of service excellent.
I found all the staff friendly and professional in their approach and as such would not hesitate to recommend. My usual contacts are Daniel and ...
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Oct 02,2014
Oct 02,2014
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Agents are always very polite and problems sorted very efficiently.
Always kept me informed with the rental and negotiated good deals for my property.
Well done guys.....
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Sep 14,2014
Sep 14,2014
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"I was new to the buy to let market when I first began working with Waterfronts, my first estate agent were very unhelpful to say the least. I could not wait for the 1 year contract I had with the them to finish. Shortly after my ...
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Comment on agent fees
Fees are very reasonable for the service they provide.
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Sep 12,2014
Sep 12,2014
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I have been a tenant of this property (managed by Waterfronts) for more than two years. And I'm leaving this review to say that, Waterfronts have been the best lettings agency I've had by a long distance. They are very co-operative, flexible and were willing ...
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Comment on agent fees
They were reasonable. Also were very flexible on payment time-scales.
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Aug 15,2014
Aug 15,2014
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Excellent service from start to finish, very polite, professional, courteous and thorough. They had great choice of flats to begin with and Daniel showed us a lovely flat, we loved the flat at the very first sight and he was then happy to assist with ...
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Comment on agent fees
I wouldn't say they are lowest in Docklands, but at the same time the are far lesser than Foxtons, Outlook, Alan Harvey, etc... Unlike other agents, their agent fees include check-in/check-out as well.
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Jul 28,2014
Jul 28,2014
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I have two properties let through Waterfronts and I am very happy with the service provided.
I work overseas and I can relax in knowing that my properties are in good hands.
I have never encountered any void periods because Waterfronts always find suitable tenants ...
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Jul 17,2014
Jul 17,2014
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Certainly happy to recommend you. Have found your initiative and willingness to answer questions and work around my schedule really great. The other agency I spoke to were way too laid back and as such didn't get my business. A guy I used to live ...
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Jul 16,2014
Jul 16,2014
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Certainly happy to recommend you. Have found your initiative and willingness to answer questions and work around my schedule really great. The other agency I spoke to were way too laid back and as such didn't get my business. A guy I used to live ...
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Jul 09,2014
Jul 09,2014
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I would like to thank Guv at Waterfronts for securing this property for us, my fiancƒÂ© is heavily pregnant and we were keen to be settled quickly with minimum fuss , he was helpful and speedy with all enquiries and has been a dream to work ...
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Jul 08,2014
Jul 08,2014
0
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We are renting a flat through your agency for nearly 2 years and we are totally happy with the service we are getting from you. Starting with looking at the property, (then we were dealing with Guv, who was very professional), then in the 2 years dealing ...
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Jul 01,2014
Jul 01,2014
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Very happy with the customer service. Always willing to help , if there is any problem. Feels like agents do care about you....
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Jun 24,2014
Jun 24,2014
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Fortunately for me, the team that worked with me was very helpful and kind from the very start till the end.
Sorry to disappoint you with no "complaints"!...
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Jun 20,2014
Jun 20,2014
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Very good and effective Agency, they accommodated my needs such removing some of the furniture in order to let me bring my own.
Great communication with John and Dan, very helpful and efficient....
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Jun 27, 2014
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Thank you Jose, appreciate your kind words, we are always here to help and accomodate, to make the moving process as smooth as possible. I hope you are enjoying your new apartment.
Regards,
John at Waterfronts. ...
Jun 19,2014
Jun 19,2014
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I came accross Waterfronts by complete chance as they manage a lot of properties in the building we were interested in. We wanted to rent a flat in the building as our previous opportunity with another agent had fallen through. I happened to see Daniel ...
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Jun 19,2014
Jun 19,2014
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I engaged the services of Waterfronts Estate Agents to sell my property in the docklands in 2012. I had got valuations from other agents in the area, but Daniel came across very professional and seemed the most honest in his approach, his valuations were also the ...
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Jun 17,2014
Jun 17,2014
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Waterfronts gives an overall professional impression in everything they do. Clear and transparent communication about the sales process and the costs involved. Additionally I received a lot of help and support, being a foreigner, about renting a place in London and getting utilities arranged. The ...
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Jun 12,2014
Jun 12,2014
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I would like to take this opportunity to state what a wonderful experience it has been renting the above property from Waterfronts. A process which is normally seen as a very daunting one, was in fact made to seem effortless and they are always there ...
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Jun 27, 2014
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Thank you for your kind words Daniel, I am glad you felt your moving experience with us to be 'wonderful' and 'effortless'. We aim to make the process as smooth as possible for our clients, as yes, it can be daunting experience. Most of all we our happy you shared a smooth 'effortless' experience renting through us. I hope you are enjoying your new property.
Best regards,
John. ...
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