100% sales valuation accuracy
67% sales fee satisfaction
Jun 17,2014
Jun 17,2014
6
people found
this helpful
this helpful
Not had the best dealings with this estate agents. Didn't find them very professional at all, made an already stressful situation seem a whole lot worse. Would not recommend them after our dealings. Some customer training may be helpful! Once the after sales team were involved things were better but the initial dealings were not great.
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Latest Reviews
29th Oct 2022
reviewed by 'Mr Whitehouse'
3rd Jun 2021
reviewed by 'Michelle Gardner'
14th Nov 2020
reviewed by 'Darius'
9th Dec 2018
reviewed by 'Matt'
12th Nov 2018
reviewed by 'Simon'
Opening Hours
Address
Burchell Edwards
1 Bolebridge Street
Tamworth
Staffordshire
B79 7PA
01827 66400
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £130,000 | £130,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 4 | 0 | 1 | 0 | 0 | 2 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 29,2022
Oct 29,2022
0
people found
this helpful
this helpful
Excellent team of personable and down to earth people. Well looked after from start to finish in a tricky time for the market. John never stopped sourcing potential buyers for the property we were selling, absolute machine of a man. Will has been superb, made ...
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Jan 28,2022
Jan 28,2022
1
people found
this helpful
this helpful
This company is rubbish. Called for viewings on 2 properties only to be told by John in the Nuneaton/Tamworth office that they are awaiting to confirm whether they are doing the viewings or the vendor themselves. After constant chasing, they booked the viewings nearly 2 weeks ...
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Jun 03,2021
Jun 03,2021
1
people found
this helpful
this helpful
Absolutely shocking customer service from the Tamworth branch.
If I could rate zero stars I would.
The service I received was shocking from start to end.
The manor in which I was spoken to, coupled with the lack of communication, is the worst I've found ...
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Nov 14,2020
Nov 14,2020
0
people found
this helpful
this helpful
I had a great experience with Burchell Edwards agency it's a very good place if you are really interested to in buying or renting a property they are very trustful people and Katy Syborn is one of the agents which was helping me out with ...
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Dec 09,2018
Dec 09,2018
2
people found
this helpful
this helpful
They have created irrelevant hurdles for me as a buyer.
No other estates agent required physical presence for ID check and after such a fuss about making an appointment, which had held back my offer by a week, it was simply a photocopy - ridiculous! ...
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Nov 12,2018
Nov 12,2018
0
people found
this helpful
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Whist we rented Paul was very professional and did his up most to ensure a good period of rental and at the end of the rental period Paul has made sure everything went smoothly.My wife and i are very happy with the service supplied...
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Comment on agent fees
Good
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Mar 22,2018
Mar 22,2018
0
people found
this helpful
this helpful
I have dealt with Paul on 2 ocassions and have found him professional and extremely proactive on his response and also the subsequent follow up. He is always approachable and gives good advice when required especially in respect of how to manage the cold spells.
My ...
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Aug 09,2017
Aug 09,2017
0
people found
this helpful
this helpful
I would like to thank Nicola Harrison-Jones (Branch Manager Tamworth) for all her advice, help and support to re-market my rental flat. Nicola advised me how best to first refubish my flat to achieve the best rental value, and was then proactive in marketing my ...
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Comment on agent fees
Satisfactory
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Jul 15,2014
Jul 15,2014
0
people found
this helpful
this helpful
I found Neil on first and subsequent contact very professional and helpful, Francesca took over some of the duties and she was also very helpful and attentitive. I have had many dealings with them both as a landlord and a tenant and found them professional, ...
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n/a
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Jul 15, 2014
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(1)
Many thanks for your feedback Wayne, we always endeavour to ensure that the service we provide is professional for both Landlords and Tenants and it's not often we get customers needing our assistance in both aspects like yourself. It's been a pleasure dealing with you and we look forward to assisting in the future. ...
Jun 17,2014
Jun 17,2014
6
people found
this helpful
this helpful
Not had the best dealings with this estate agents. Didn't find them very professional at all, made an already stressful situation seem a whole lot worse. Would not recommend them after our dealings. Some customer training may be helpful! Once the after sales team were ...
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May 29,2014
May 29,2014
0
people found
this helpful
this helpful
When I first met Francesca in the property which I would be renting from you she was very friendly and very professional, Id been with a couple of other estate agents and they all very loud and hyper which was one of the reasons I ...
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Apr 29,2014
Apr 29,2014
0
people found
this helpful
this helpful
Excellent service. All of the options were well explained. The letting process was hassle free and the property was let out in under one week....
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Apr 30, 2014
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(1)
Many thanks for the positive review John, I'm glad we could assist you in finding tenants for your property, and that you were completely satisfied with the service we provided from initial market appraisal through to moving the tenants in. Please do not hesitate to contact us if ever you need our assistance in the future. ...
Apr 28,2014
Apr 28,2014
0
people found
this helpful
this helpful
I instructed the lettings team at Tamworth for a Tenant Find. Everyone was very helpful and within a few weeks of marketing the process was all complete. I thought the service levels were excellent, and it was a very smooth process. I would recommend and ...
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Apr 30, 2014
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(1)
Many thanks for your review, it was a pleasure acting on your behalf and if you need assistance in the future please do not hesitate to contact us. ...
Apr 24,2014
Apr 24,2014
0
people found
this helpful
this helpful
Francesca and Neil were highly professional dealing with my property, advising me on all aspects of renting and found me a suitable tenant quickly and effectively. Impressive standard of service, very helpful and knowledgable....
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Apr 24, 2014
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(1)
Many thanks for the review Simon. Please feel free to contact us if you ever need assistance regarding any aspect of Lettings in the future and we will be happy to help. We look forward to dealing with you again. ...
Apr 02,2014
Apr 02,2014
8
people found
this helpful
this helpful
My partner and I have received an utterly unprofessional service from Burchell Edwards from start to finish. I would advise that when buying a property, if at all possible, avoid this company at all costs....
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May 02,2013
May 02,2013
3
people found
this helpful
this helpful
Burchell Edwards failed to tell us the the prospective buyer of our property had pulled out 6 weeks before we started asking questions as to why we had not heard anything...it still appeared on the web sit as sold subjected to contract...only when we ...
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What agent could do to change your mind?
keep us Informed more..kept us in the loop....answer their phones..email back....Attached Filesnbsp;
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