100% sales valuation accuracy
50% sales fee satisfaction
Jun 16,2014
Jun 16,2014
9
people found
this helpful
this helpful
We bought a house recently through the Liphook branch. Overall despite a few minor issues with the process, we felt Hamptons were okay. However on the day of completion, we were called to say the property would be vacant and cleaned by 2pm. We went to collect the keys and the previous owners had not gone (and did not go until 4.30!) And the house had been left in a bad state and pretty dirty. I informed the estate agent straight away after feeling distressed on the day and I received no reply. It would have been polite and professional to have done so. It would have been a 5 minute job writing back to apologise on behalf of the vendors. We were thinking of using them further down the line for future purchases but we no longer will consider their services.
What agent could do to change your mind?
Been professional and acknowledged our complaint.Attached Filesnbsp;
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Latest Reviews
13th Dec 2018
reviewed by 'Judy'
16th Jun 2014
reviewed by 'disgruntled'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Dec 13,2018
Dec 13,2018
1
people found
this helpful
this helpful
I found Guy to be very professional and I had every confidence in the advice I received on all aspects of the sale of my mothers house. It took 8 months to sell because the market was quite flat and once we found a buyer there ...
read full review
read full review
Comment on agent fees
I thought the fee was very good value for the service I received
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Jun 16,2014
Jun 16,2014
9
people found
this helpful
this helpful
We bought a house recently through the Liphook branch. Overall despite a few minor issues with the process, we felt Hamptons were okay. However on the day of completion, we were called to say the property would be vacant and cleaned by 2pm. We went ...
read full review
read full review
What agent could do to change your mind?
Been professional and acknowledged our complaint.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
