The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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Paul
Paul
By : 'nobody'
Services : Letting(As a Owner)
Rent PCM : £1700
Would you recommend ? : No
They will say anything to get your business, but do not trust them. They lied to me from beginning to end. They took a month to get the tenant in. They charged double the initially agreed fees, for a second year on the contract. They held the money for weeks, and still have not released the money they owe us 10 days after the tenants moved in. They have made so many promises I can't count, and they haven't kept a single one. These people are serious crooks, do not touch them with a barge pole.
By : Director
Jun 23, 2014Dear Mr Paul Dune and Mr Paul Collins, Please do not write review which are based on lies . We have not dealt with yourselves at Duncan Chase Estate Agents. We believe this may be competition , trying to make our establishment look poor. We take great pride in our customer services and we would be more than happy for yourselves to contact our offices on 0207 700 4402 to discuss further. We are unable to locate yourselves on any of our databases or systems. Please call us immediately and we are willing to speak to yourselves and resolve any issues . But first we need to see how genuine the comment made in regards to Duncan Chase Estate Agents is , we are very transparent and we have great business ethics and great directors with great morals. Many Thanks.
Duncan Chase
2 Roman Way, London, City of London
N7 8XG
020 7697 4716
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 2 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 29.00% | £850 | £8,000 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'AVOID.'
Branch : London ,2 Roman Way
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E9
I cannot stress strongly enough that you avoid this estate agent at all costs. They are a sham of a company, highly unprofessional, rude and just plain liars. Be wary of other reviews detailing excellence, wouldn't surprise me if they wrote them themselves. We have had numerous problems throughout ... Read Full Review
For the shoddy work they do, they deserve much less than they charge. AVOID.
For the shoddy work they do, they deserve much less than they charge. AVOID.
By : 'XXX'
Branch : London ,2 Roman Way
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW3
After I moved out, Duncan Chase was not able to refund my deposit. I am waiting for a quarter of a year now. Even worse than this fact itself is that when you call them to ask, they cannot say anything and promise a call back but this call never happens. They just don't give a s*t about their ... Read Full Review
Duncan
By : 'Nanditha'
Branch : London ,2 Roman Way
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W10
Our tenants have been paying the rent in dribs and drabs, but they have been paying it. Duncan Chase have not been transferring the money to us accordingly. We have been calling Duncan Chase to chase the payment everyday for the last 6 weeks, but the staff there say that the only person who can ... Read Full Review
By : 'Arran'
Branch : London ,2 Roman Way
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1
Trust this agency at your peril. First, they took a holding deposit from myself and three other prospective tenants. The proceedings from this point onwards were farcical. Bode is unbelievably incompetent, he hassled us for details which he had already been sent and his response when we corrected ... Read Full Review
By : Zak
Sep 16, 2014My name is Zak and I am the office manager for Duncan Chase and would like to respond to the above exaggerated account of events. Firstly the holding deposit which Arrun claims we are refusing to ...
Robert
Duncan
By : 'palmercd'
Branch : London ,2 Roman Way
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : No
Postcode : WC1H
This company took a holding deposit of £920 and then claimed that we failed reference checks and that £702 would be deducted for agency fees. There is no evidence that reference checks took place despite me repeatedly asking for this information -furthermore it is beyond unlikely that we would ... Read Full Review
By : Zak
Nov 14, 2014This review is not a true review, actually this person does not even exist. We have never dealt with this individual ever in our business. This is clearly a competitor who is trying their best to ...
Bode
By : 'David'
Branch : London ,2 Roman Way
Services : Letting( As a Tenant )
Rent PCM : £2
Would you recommend ? : No
Postcode : W1
I haven't written an online review before, but Duncan Chase have been so useless, I feel compelled to let other people know. Firstly, Bode was 50 minutes late for my viewing. Believe it or not.. he was probably the most competent of their staff. Secondly, don't expect them ever to honour a ... Read Full Review
By : Zak
Jul 25, 2014Dear Mr David Firstly I just wanted to say how disappointed I was to read your review and comments in regards to Bode and Duncan Chase. We do have a strict code of practice and procedures that we ...
Paul
Paul
By : 'nobody'
Branch : London ,2 Roman Way
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : No
They will say anything to get your business, but do not trust them. They lied to me from beginning to end. They took a month to get the tenant in. They charged double the initially agreed fees, for a second year on the contract. They held the money for weeks, and still have not released the money ... Read Full Review
By : Director
Jun 23, 2014Dear Mr Paul Dune and Mr Paul Collins, Please do not write review which are based on lies . We have not dealt with yourselves at Duncan Chase Estate Agents. We believe this may be competition , ...