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Times Place
172 Garratt Lane
Wandsworth,London
Greater London
SW18 4DA
020 8870 7999
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 73% | £225,000 | £485,000 |
Lettings | 75% | 84% | £800 | £2,470 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
10 | 3 | 17 | 5 | 3 | 1 | 2 | 5 | 0 | 1 |
No Properties
It is unfortunate that your experience with Times Place was not as pleasurable as we would have desired. However we can assure you that all our clients are treated as unique individuals, no two clients will have the exact same experience as their situation will vary depending on a number of different factors. Thus we aim to provide a service that is fair and honest, taking into consideration individual needs and requirements.
We have never tried to indicate that our properties are “cheaper†and work extremely hard by researching the market and conducting accurate valuations of for sale properties.
In this particular case, it was unfortunate that by the time the sale progressed there was dramatic change in the market, which sometimes is inevitable. The property was re-advertised at a higher price only post our discussions and the affirmation that you were no longer in a position to continue. By no means did we do this to “blackmail†you as a buyer. Here at Times Place we adhere to strict regulated practices when dealing with clients and aim to provide an honest service both to protect the client and to encourage and maintain high standards of service.
We do take responsibility for stating the incorrect figure for the service charge, however this was a genuine error on the staff members’ part and we apologise again for any inconvenience.
In response to your comment regarding the team here at Times Place. As an independent progressive company running for over 15 years we believe our teams’ success and competitiveness thrives on our ability to embrace diversity and realise the benefits. Here at Times Place we have a team of people from various backgrounds who all have a diverse collection of skills and experiences (e.g. languages, qualifications etc) which allows us to provide a service that can be tailored to our wide client base.
Once again I am very disappointed that you have not had a positive experience however I do hope this does not hinder you returning to us in the future. If you wish to discuss this matter further then please do not hesitate to contact us directly at [email protected].