“By far the worst experience ever with an estate agent. ......”
1 Star Review
Jun 05,2014
By:
'unhappy'
Jun 05,2014
Branch: London, 122 Whitechapel High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E8
Branch: London, 122 Whitechapel High Street
Lettings (as a Tenant)
Postcode: E8
3
people found
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By far the worst experience ever with an estate agent. From the initial agent organising and booking us in for viewings of the property and not showing up (this happened 3 times). The agents also would never reply to emails or phone calls throughout the whole process.
We finally got the property paid stupid fees for nothing to the agency and went to move it. Upon arriving for check in the apartment was filthy dirty and not cleaned. There was dirty dishes covered in mould still inside the dishwasher. Rang and complained to the agency and they eventually sent 1 person over the following day to re mop the floors.
Whilst living in the property and issues we requested to be fixed took atleast 6 - 8 weeks to get looked at, for the whole 6 months we lived at the property we requested for the extractor fans in the bathrooms to be fixed which never happened.
When we finally had enough and went to move out the tried to take 1000 pound out of our deposit for things which were already damaged when we moved in. Its like they send in some easy people to do the check in report and then when you move out send in some people which are 10000 times more thorough to try get as much money as possible back off you.
Its been 6 weeks since we moved out and have still not yet received our deposit back or had any response to our questioning the deduction they wish to take from it.
If you are looking to for an estate agent what ever you do do not use CHASE EVANS they are the worst people ever.
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