100% sales valuation accuracy
89% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Jun 03,2014
Jun 03,2014
1
people found
this helpful
this helpful
A terrible experience rather like bad dentistry.
A dragged out process starting with upsetting my
Tenant and then only updates when you hear nothing
For weeks then have to chase them.
Avoid
A dragged out process starting with upsetting my
Tenant and then only updates when you hear nothing
For weeks then have to chase them.
Avoid
What agent could do to change your mind?
Not considered value for money with stress and agro caused by this agentAttached Filesnbsp;
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Jun 24, 2014
Dear NeillMany thanks for your review.
Nothing has fallen through and the purchaser still wants to buy your property.
We like transactions to complete asap as much as our clients the transaction period is still very short on this leasehold property.
We understand the frustration, removals and additional costs shouldn't be arranged until a contract have exchanged.
We would be happy to speak to the agent in Ireland regarding you purchase if need be as they have never contacted us or asked for chain details.
Kind regards
Jun 21, 2014
Peter likes to talk the talk but when it comes to being held accountable for things HE says he will blame your solicitor or his BUYER!I was told 20th for completion and arranged accordingly.
Now i have wasted money on moving and facing being made homeless due to this agent and his (buyer).
The disruption he and his client have caused is unbearable.
Disruption to work (time booked off wasted)
Costs (removal people - vehic;le hire)
Disruption to my seller (times all messed up to make payment for house I am purchasing from sale resulting in LOSS)
and the cherry on the cake! being made homeless!
Thanks Lawrence/Rand for that! i am so grateful!
Jun 20, 2014
complete waffle from Peter.It is my intention now to publish all his emails and you can see the false promises and misleading information provided by this agent.
I think I will dedicate a blog to this publish it far and wide in estate agent circles and forums to warn away people.
Hilarious as soon as the date he STRESSED would be complete he immediate distanced himself from his client blaming her! yeah thats right LAUREN! blamed you!
am I wrong peter?
No I am not!
A complete and "*" who will lead you up the garden path.
Time to compile the emails and drop them on the public and cost this agent what they have cost me in loss of work time, hiring of vehicles to move and a plethora of other costs.
Jun 19, 2014
Dear Mr BradleyThank you for your feedback.
I have reviewed this case in its entirety and from the point your solicitors sent contracts out to today’s date it has been 8 weeks. A normal leasehold sale could take up to 14 weeks in the UK due to third parties; in this case the freeholder at Hillingdon council.
On the management pack sent by your solicitor to the purchaser’s, there were missing documents. These were the fire certificate and the asbestos report on the internal communal areas of the building. This may have subsequently delayed the transaction.
Your solicitor only answered to outstanding enquires on Tuesday this week.
In reference to the completion date, this was something both you and the purchaser agreed to and the case is progressing towards this date.
If you remain dissatisfied with this response, I would be happy to meet with you to discuss further.
Kind regards
Peter Lawrence
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Opening Hours
Address
Lawrence Rand Estate Agents
106 Victoria Road
Ruislip
Greater London
HA4 0AL
01895 671020
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 89% | £25,000 | £655,000 |
| Lettings | 100% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 6 | 1 | 1 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 23,2024
Apr 23,2024
0
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A random life situation happened to me and I had to give up the flat I had booked by paying £311. I cancelled a two weeks in advance. They don't look at customers as people just as a source of profit. They are only interested in ...
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Dec 20,2022
Dec 20,2022
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Sold my house and the sale went through so smoothly. Great service from Paul and the team. Many thanks for getting me moved...
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Dec 20,2022
Dec 20,2022
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Great estate agent and helped me through the whole journey when looking for a property, very pleased. Would recommend based on my experience....
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Dec 20,2022
Dec 20,2022
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Outstanding service from start to finish, honest advice about the value of my house from Jamie, gave me an honest opinion, not an over-inflated price like a couple of others. The whole team were very helpful and I can't thank them enough for helping us ...
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Jul 31,2019
Jul 31,2019
1
people found
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this helpful
Excellent, professional service from start to finish. Very pro-active and organised fresh buyer within days after first sale fell through. Commendable efforts and many thanks to both Paul and Hayden for their tireless efforts in pushing this transaction through...
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Oct 11,2017
Oct 11,2017
2
people found
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Horrible. Asked them multiple times to take my email address off of their mailing list yet still receiving spam from them very often....
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Feb 26,2016
Feb 26,2016
0
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Graham Veitch was our agent and from start to finish was always very helpful, professional, courteous and friendly. Through no fault of Graham's, the sale of the property was a long and difficult one, due to inefficient solicitors and a complicated lease.I would not ...
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Comment on agent fees
Reasonable
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Nov 28,2015
Nov 28,2015
1
people found
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this helpful
Terrible service. The agent didn't even bother to show up to the property and if you try and call their branch you get diverted to property management. Word of advice: learn how to communicate at the first point of contact with your prospective clients....
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Nov 30, 2015
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(3)
Dear Karolina, I have left you a message this morning regarding you review, I have reviewed the appointment times and see that we was at the property at the time when the appointment was booked in for as we had in the region of 10 viewings for the open house on that day and time. you appointment was booked in for Saturday 28th November 2015 at 1.30pm, We was at the property from 1pm till 2.45pm. Please can you contact me so we can arrange another viewing for you, Kind regards Peter Lawrence ...
Aug 26,2014
Aug 26,2014
0
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Emma Luckett was my Move Manager and was fantastic from start to finish ¢â‚¬â€œ she managed all aspects of the process (solicitor, buyer, seller, agent) and constantly kept me up to date with different stages. Emma literally took full responsibility and was engaged to the point ...
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Aug 15,2014
Aug 15,2014
1
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this helpful
Right from the initial contact with the branch our sale was handled very professionally. Olly viewed the property and took photos for the sales literature and a day of viewings was arrange quickly at our request.
Once an offer was accepted Emma took over managing ...
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Aug 18, 2014
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Dear Mr & Mrs H
Many thanks for your feedback this means a lot to the team.
Kind Regards
Peter Lawrence ...
Aug 10,2014
Aug 10,2014
3
people found
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this helpful
What can I say?
Truly Rolls Royce service from beginning to end.
From first meeting Oliver, who marketed and sold the property, right through to Emma, who dealt with the move - as the property I was buying was also with Lawrence Rand - they ...
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Comment on agent fees
The earn't EVERY penny!
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Aug 10, 2014
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Many thanks for your kind words, this means a lot to all at lawrence rand. We all look forward to completion date with the champagne to celebrate with you and by the way this is on us. ...
Jun 03,2014
Jun 03,2014
1
people found
this helpful
this helpful
A terrible experience rather like bad dentistry.
A dragged out process starting with upsetting my
Tenant and then only updates when you hear nothing
For weeks then have to chase them.
Avoid...
read full review
read full review
What agent could do to change your mind?
Not considered value for money with stress and agro caused by this agentAttached Filesnbsp;
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Jun 30, 2014
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Dear Neill
I would like to say congratulations on the exchange of contracts on the 27th June 2014.
From when a contract was issued to exchange of contracts in total this was 9 weeks and 1 day.
We all at Lawrence Rand which you all the best in your new home.
If there is anything you need in the future please feel free to contact us
Kind regards
Peter Lawrence ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I would like to say congratulations on the exchange of contracts on the 27th June 2014.
From when a contract was issued to exchange of contracts in total this was 9 weeks and 1 day.
We all at Lawrence Rand which you all the best in your new home.
If there is anything you need in the future please feel free to contact us
Kind regards
Peter Lawrence