Portmoor
London, SE5
4.7/5, 11 reviews
91% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

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“I let my property out through this agent a few ......”

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Jun 02,2014
Minithumbup
By: 'Harry'
Jun 02,2014
0 people found
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I let my property out through this agent a few months ago and have been very impressed. They found tenants quickly and for the rent level I was looking for. The tenants are both professionals and I feel comfortable with that as I have let to students in the past and had problems. On the property management side we did have a leak (the hot water cylinder, very old, started leaking). Portmoor arranged a plumber out that day. We have been looking into changing to a combi boiler anyway and Portmoor were able to get their plumber to do the installation the day after which ment the offending hot water cylinder could be removed. This meant that two days after the leak we had a brand new boiler and as we were going to do work anyway there was no extra cost (in fact it was £100 cheaper than our plumber had quoted). Our previous agents had struggled to repair a washing machine for two months ¢â‚¬â€œ big difference. Would definitely recommend Portmoor.
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Latest Reviews

View all Reviews 11
15th May 2018
reviewed by 'J&S'
“We rent a flat through Portmoor. We have had bad luck with our boiler breaking in two flats in a ......”
29th Jun 2017
reviewed by 'DULLY'
“Be careful with this agency. On checkout we found they were a lot more thorough with the inventory (I think ......”
23rd Dec 2016
reviewed by 'Dr'
“They found me a great flat with garden walking distance to Kings Hospital for work. Very helpful and professional. Thanks ......”
14th Dec 2016
reviewed by 'Helen'
“I am very pleased with Portmoor. I have let through them for two properties now. They are a smaller, independent ......”
13th Jul 2015
reviewed by 'Jane'
“Went with them twice now and super pleased both times. Great customer service, great tenants and very helpful. I would ......”
17th Mar 2015
reviewed by 'Suzzie'
“I have used Portmoor to let and manage my two properties for the pst couple of years. They seem to ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Portmoor
Denmark Hill
Camberwell,London
Greater London
SE5 8AA
020 7277 0554

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £1,250 £2,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 3 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Great management...”

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May 15,2018
Minithumbup
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Mary
By: 'J&S'
May 15,2018
0 people found
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We rent a flat through Portmoor. We have had bad luck with our boiler breaking in two flats in a row (last flat was with a different agent not Portmoor). I wanted to write a review of Mary at Portmoor who has helped us with ...
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“Be careful with this agency. On checkout we found they ......”

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Jun 29,2017
Minithumbdown
By: 'DULLY'
Jun 29,2017
0 people found
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Be careful with this agency. On checkout we found they were a lot more thorough with the inventory (I think it would be reasonable to expect both check in and check out to be+ completed to the same standard.) They made us pay for a ...
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Comment on agent fees
Fees were reasonable but we did have to pay references and check out which can add up.
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By: Dully
Dec 18, 2017
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This response is laughable as you repeatedly do not answer any points, and just repeat the same phrases! I think your response clearly shows why people should be wary of you as a letting agency. ...

“They found me a great flat with garden walking distance ......”

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Dec 23,2016
Minithumbup
By: 'Dr'
Dec 23,2016
0 people found
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They found me a great flat with garden walking distance to Kings Hospital for work. Very helpful and professional. Thanks for all the help....
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“I am very pleased with Portmoor. I have let through ......”

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Dec 14,2016
Minithumbup
By: 'Helen'
Dec 14,2016
0 people found
this helpful
I am very pleased with Portmoor. I have let through them for two properties now. They are a smaller, independent agent. The staff are very easy to deal with and give a very personal service....
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Comment on agent fees
Good - their rates are competitive.
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“Went with them twice now and super pleased both times. ......”

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Jul 13,2015
Minithumbup
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Ian
By: 'Jane'
Jul 13,2015
0 people found
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Went with them twice now and super pleased both times. Great customer service, great tenants and very helpful. I would give rate them extra excellent if I could :-) Go Ian and team Portmoor :-)...
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Comment on agent fees
Very fair
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“I have used Portmoor to let and manage my two ......”

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Mar 17,2015
Minithumbup
By: 'Suzzie'
Mar 17,2015
0 people found
this helpful
I have used Portmoor to let and manage my two properties for the pst couple of years. They seem to be very efficient and have sorted out any maintenance issues promptly and without too much expense. I am very pleased with Portmoor and will continue ...
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“Very efficient service. Let out my flat much more quickly ......”

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Sep 17,2014
Minithumbup
By: 'LW'
Sep 17,2014
0 people found
this helpful
Very efficient service. Let out my flat much more quickly than the agents I used previously. Efficient with reference checking and paperwork and generally very helpful and professional throughout the whole process....
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Comment on agent fees
Agents fees were very competitive compared to others that gave me quotes and good value for the service given
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“I let my property out through this agent a few ......”

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Jun 02,2014
Minithumbup
By: 'Harry'
Jun 02,2014
0 people found
this helpful
I let my property out through this agent a few months ago and have been very impressed. They found tenants quickly and for the rent level I was looking for. The tenants are both professionals and I feel comfortable with that as I have let ...
read full review
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“In one word QUICK. They found a tenant for me ......”

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Nov 20,2013
Minithumbup
By: 'Chris'
Nov 20,2013
0 people found
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In one word QUICK. They found a tenant for me in October and only took two days to find him which I was very pleased with. They found a very nice man from Austria who is on secondment to London for the year. I am ...
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“I called Portmoor up (along with every south east london ......”

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Oct 13,2013
Minithumbup
By: 'Ann'
Oct 13,2013
0 people found
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I called Portmoor up (along with every south east london letting agent I could think of) but they didn't have a five bed which is what I needed as we have a large family. However, unlike other agents they didn't try and offer me four ...
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“I used Portmoor to let my flat due to their ......”

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Sep 13,2013
Minithumbup
By: 'Wilson'
Sep 13,2013
0 people found
this helpful
I used Portmoor to let my flat due to their no management fee offer they had in my area. I was a little dubious as seemed like a very good offer. I was, however, very reassured by meeting their letting manager. Overall I have ranked ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Portmoor, London SE5 8AA



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