0% lettings valuation accuracy
20% lettings fee satisfaction
May 30,2014
May 30,2014
1
people found
this helpful
this helpful
We had major problems constantly with this agency we have just recently moved out of one of there properties, and I can tell you they are the WORST EVER AGENCY.
I was renting from them for over a year, we handed over £925 in greentree offkce the cash was handed to Elaine, with Paul present, then we signed the tenancy agreement. The payment was for £575 deposit £175 each for me and my partner for administration and tenancy fee. Then on the day we get the keys we hand over another £575 no reciept for any payments.
A week with us moving in someone tried to break in, we asked for alarm to be fixed and a security spotlight, the police said it was landlords responsibility for the security. Greentree told me I had to pay for it, so did. I'm not gonna do dates and times coz would be a book ha, My boiler broke I had no hot water or heating for 4 weeks, My electrics blew no electrics for 4 days, no compensation for the food we lost in fridge and freezer. Porch door rotted fell apart. No heating upstairs for at least 8 month. Shower only cold. Fire fell off wall. Had a major gas leak, national grid came out turned all, gas supplies of said we were very lucky people. Explained gas pipeline been burnt, the new pipeline that Greentrees cowboys fitted when they done new boiler....leakage in boiler since been fitted. Back door was an interior door full of glass panels.....all this with a 3 yr old child living there...fire fell lff the wall onto my son and the glass panels in back door my son tripped over and his head went through panel....he was very lucky he only came out with scratches but the hoslital said somekne ks watchjng over him....still see the moment in my mind it was frightening..........the agency had the cheek to send me an eviction notice ....section 21, they said theh dint have to have a reason to serve the notice but its down to my rent arreas, as due all incidents I was paying 458 a month instead of 575, atleast I was pqying some of my rent they didnt deserve any payments atall. But k think the notice was because I repoerted them to the council, the surveyor came out n saw his self n investingating, I would mind but the house wasnt nice I was desparate for a house as I was livinggwith parents n sibilings....it my first private rented n didnt know what to expect. ?..............anyone everyone want to come together to get this agency destroyed......they made me life hell I think they deserve to be name and shamed......people need to be aware of this so called agency
I was renting from them for over a year, we handed over £925 in greentree offkce the cash was handed to Elaine, with Paul present, then we signed the tenancy agreement. The payment was for £575 deposit £175 each for me and my partner for administration and tenancy fee. Then on the day we get the keys we hand over another £575 no reciept for any payments.
A week with us moving in someone tried to break in, we asked for alarm to be fixed and a security spotlight, the police said it was landlords responsibility for the security. Greentree told me I had to pay for it, so did. I'm not gonna do dates and times coz would be a book ha, My boiler broke I had no hot water or heating for 4 weeks, My electrics blew no electrics for 4 days, no compensation for the food we lost in fridge and freezer. Porch door rotted fell apart. No heating upstairs for at least 8 month. Shower only cold. Fire fell off wall. Had a major gas leak, national grid came out turned all, gas supplies of said we were very lucky people. Explained gas pipeline been burnt, the new pipeline that Greentrees cowboys fitted when they done new boiler....leakage in boiler since been fitted. Back door was an interior door full of glass panels.....all this with a 3 yr old child living there...fire fell lff the wall onto my son and the glass panels in back door my son tripped over and his head went through panel....he was very lucky he only came out with scratches but the hoslital said somekne ks watchjng over him....still see the moment in my mind it was frightening..........the agency had the cheek to send me an eviction notice ....section 21, they said theh dint have to have a reason to serve the notice but its down to my rent arreas, as due all incidents I was paying 458 a month instead of 575, atleast I was pqying some of my rent they didnt deserve any payments atall. But k think the notice was because I repoerted them to the council, the surveyor came out n saw his self n investingating, I would mind but the house wasnt nice I was desparate for a house as I was livinggwith parents n sibilings....it my first private rented n didnt know what to expect. ?..............anyone everyone want to come together to get this agency destroyed......they made me life hell I think they deserve to be name and shamed......people need to be aware of this so called agency
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
26th Aug 2015
reviewed by 'Yet'
10th Aug 2015
reviewed by 'Nido'
25th May 2015
reviewed by 'Annoyed'
30th May 2014
reviewed by 'tenant'
8th Nov 2013
reviewed by 'Important'
Opening Hours
Address
Greentree Lettings
5 Retiro Street
Oldham
Lancashire
OL1 1SA
0161 338 5113
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 20% | £300 | £575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 7 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 28,2015
Sep 28,2015
6
people found
this helpful
this helpful
Please god if you are thinking of getting a property via waterloo property management, greentree lettings or Century 21 oldham branch who have now taken over (same staff though) do not bother. Weve been in the house for 2 years and are now on the council house ...
read full review
read full review
What agent could do to change your mind?
Read the above if thats not enough feedback you want your eyes testingAttached Filesnbsp;
Comment on agent fees
Paying 450 for literally a shell cant even call it a home
Was this helpful?
Yes
Yes
Aug 26,2015
Aug 26,2015
2
people found
this helpful
this helpful
Where do I begin with these cowboys. At first everything was fine. Was mega excited moving into my first home in Manchester, paid the full £400 and everything was fine. UNITL, work they agreed to do to the property for me moving in was not completed (...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2015
Aug 10,2015
1
people found
this helpful
this helpful
This the worst agency I have seen , all staff is very professional in °Å¸ËœÅ“ LIES°Å¸â€˜Å½. The told me that I can movie in after a week in house so I pack every thing , give notice to my landlord and the day of moving when I call ...
read full review
read full review
What agent could do to change your mind?
Never give receipt for feeAttached Filesnbsp;
Comment on agent fees
Never give receipt for fee
Was this helpful?
Yes
Yes
May 25,2015
May 25,2015
1
people found
this helpful
this helpful
I am the guarantor for my son and have been since December 2013. The emergency repair number has never been usable to this day.
My son has rented two properties so far, the first had a faulty gas cooker and it took nearly 6months to be ...
read full review
read full review
What agent could do to change your mind?
Get in touch and provide copies of their communications with the owner of the property. They could have Been more proactive in getting a boiler repair person to the property in hours instead of days.Attached Filesnbsp;
Was this helpful?
Yes
Yes
May 30,2014
May 30,2014
1
people found
this helpful
this helpful
We had major problems constantly with this agency we have just recently moved out of one of there properties, and I can tell you they are the WORST EVER AGENCY.
I was renting from them for over a year, we handed over £925 in greentree offkce ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2013
Nov 08,2013
1
people found
this helpful
this helpful
Never return phone calls. Constantly telling you the property needs work and going ahead with it and billing you yet no work was needed. Work undertaken on property with out consent and then the work is done to a very poor standard. You have to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2013
Jul 29,2013
0
people found
this helpful
this helpful
Now been renting our property for the past 3 months with greentree lettings. The day we moved in we handed over £800+ in cash with no receipt given. After viewing the property we were told all smoke alarms would be replaced, walls (that were filthy) would be ...
read full review
read full review
What agent could do to change your mind?
Listened more, communicated more with tenants. did their job perhaps?Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jan 22, 2014
View all comments
(4)
I can't seem to find a contact number for our landlord - there is no contact details on our tenancy agreement. Still having problems with agency - now need boiler replacing, had various men out working on boiler "fixing it" (arriving to the property without our consent but at least they are doing something??!! Now been waiting over Xmas for it to be fixed - have no hot water currently or heating so both of us at evenings sat in jumpers under a quilt!!! Embarrassing to be honest. Rung 6 times to ...
Oct 06,2012
Oct 06,2012
1
people found
this helpful
this helpful
This is the worse letting agency ever. Every time I have an issue they take weeks maybe months to fix things. Even though I always pay my rent on time. I would publish exact things they have done which I know are illegal but then ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 03, 2012
View all comments
(1)
hi very glad to see other peeple have come on here to warn people of this terrible letting agent. I have had nothing but problems and know of many other people who have also had bad experiences with this agent. If you would like to contact me and the following email address i would be tmore han happy to share my experience with you and one that is also unfortunetly on going!! please drop me an email at [email protected]. ...
Jun 21,2012
Jun 21,2012
3
people found
this helpful
this helpful
This estate agent is terrible they were supposed to be managing my property for me they have done nothing but!! There is no communication at all myself and my husband have tried to contact them a number of times via email and telephone calls they ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 07, 2012
View all comments
(2)
No Suprise there Dave they have done this all before its nothing new they did it with a company called Belvoir in Shaw you can read about it on the intenet exactly the same story.They have caused nothing but stress to me and my family and they do not even care we could not get anything sorted out with them.I wish other people would have reviewed them as i would never of used them if i had read these comments and i know as you do that there are many other people who have encountrered problems wit ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
