93% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
May 29,2014
May 29,2014
1
people found
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this helpful
Just exchanged on a property through Robert Cooper and I have nothing but praise for the sales team and Sally particularly. We received First class communication all the way. We were kept fully informed about all aspects, all delays and the reasons. Sally worked tirelessly to chase things up the chain beyond what was expected. We were always made to feel valued even though clearly they were representing the vendors best interests. The staff at Robert cooper are friendly, professional and hard working!
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Nov 10, 2015
Hi John, thanks for the review Robert Cooper & Co wish you the best for the future. Regards
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Latest Reviews
6th Mar 2024
reviewed by 'Roy Treadaway'
8th Dec 2022
reviewed by 'Angela G'
27th Aug 2022
reviewed by 'D&D M'
4th Apr 2022
reviewed by 'Velislava'
16th Dec 2019
reviewed by 'Tracie'
6th Mar 2017
reviewed by 'Adrian'
Opening Hours
Address
Robert Cooper & Co
202 Field End Road
Eastcote,Pinner
Greater London
HA5 1RD
020 8429 1444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 98% | £70,200 | £1,000,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 1 | 31 | 0 | 18 | 1 | 1 | 5 |
Areas covered
- HA1
- UB5
- HA2
- HA3
- HA4
- HA5
- HA6
- HA7
- HA8
- HA9
- HA0
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Mar 06,2024
Mar 06,2024
0
people found
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We met with 3 local agents when we decided to sell our house. Of those 3, we chose RC's. At no point did we regret the choice. We felt supported and listened to and that they were working to achieve the best outcome for us in the ...
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Dec 08,2022
Dec 08,2022
0
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Excellent from start to finish. Clarke offered an honest and transparent service, backed by an enthusiastic sales team who secured a good buyer from a long list of potential buyers. Viewings were respectful and thorough. Got the sale through in good time. Armaan kept us ...
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Aug 27,2022
Aug 27,2022
0
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Mighty glad to see the back of them - a brief but awful sales experience with Clarke Pursey at the Eastcote branch. 👎👎
His pre-sales patter bore zero resemblance to reality. The so-called ‘exclusive waiting list’ of committed buyers for our very popular street was in ...
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Apr 04,2022
Apr 04,2022
0
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I give a star to Robert Coppers just because I can't give a zero. Do not waste your time with this agency absolutely unprofessional attitude to the client. I was interested in a property from their website, we arrange a viewing, which was confirmed to ...
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Dec 16,2019
Dec 16,2019
0
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We recently went into Robert Cooper, we had such a positive experience with a young estate agent, Tadhg Power, thank you for your great advice & candor. You are a credit to your industry, Many thanks....
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Mar 06,2017
Mar 06,2017
1
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this helpful
Warning
These people are seriously good at what they do. From the time we first walked in to their office, we were made to feel we were the only customer. The service was first class, we were not from the area, and Russell was able ...
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Comment on agent fees
Very reasonable
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Mar 06,2017
Mar 06,2017
0
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I came to Robert Cooper slightly disillusioned by the handling of my property sale by another estate agent. Russell Cox of Robert Cooper estate agents had the courtesy to sit and listen to me. Using his up to date knowledge of the the house market ...
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Comment on agent fees
Good
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Dec 23,2016
Dec 23,2016
0
people found
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We have very recently purchased our first home through Robert Coopers and would like to thank you for the service that your agent provided. Russell dealt with the purchase and we have to commend him for his professionalism and helpfulness throughout. It was a very ...
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Comment on agent fees
N/A - Buyers
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Dec 22,2016
Dec 22,2016
0
people found
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Very pleased with the services received from Russell who managed to find me a serious buyer after being on the market for not too long with Russell Cooper, after changing agencies and achieving a decent price in what was a challenging time for the market....
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Comment on agent fees
Good
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Dec 11,2016
Dec 11,2016
0
people found
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Apart from providing a friendly and easy to approach service whilst communicating with me and my wife in person or with me on telephone, Mr Russell Cox was extremely professional in his efforts in helping to firming up the deal for our purchase of a ...
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Comment on agent fees
No Agent Fee for our purchase.
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Oct 13,2016
Oct 13,2016
0
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I am so glad to do this review for Robert Cooper. The team at Eastcote is fantastic and in particular I would like to say that Aleks and Sally have been absolutely brilliant in arranging the viewings and accommodating my request for adhoc viewings before ...
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Oct 07,2016
Oct 07,2016
0
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First we had our house let through Robert Coopers and that service was excellent and cannot be faulted. We then subsequently sold the house through Sally at Robert cooper Sally again we were delighted by the quality of service and the efficiency that we received. ...
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Comment on agent fees
Very good
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Sep 19,2016
Sep 19,2016
0
people found
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I dealt with Sally during the purchase of our new house. She has been very fantastic during the whole process via regular telephone call with each party during the whole process. This is very helpful as it kept you in track on the progress and ...
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Sep 14,2016
Sep 14,2016
0
people found
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From the first meeting with Sally to give us a valuation right up to exchange of contracts, she has provided a first-class service. She and all the staff at Robert Cooper, Eastcote, have been unfailingly helpful, cheerful, encouraging and supportive. They have kept us up-to-date ...
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Comment on agent fees
More than acceptable.
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Aug 31,2016
Aug 31,2016
0
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Sally was the lead staff member overseeing our transaction. I feel fortunate that this was so because the sale proved problematic and she was able to draw on her wealth of experience to see the matter through. I do not believe that that experience would ...
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Comment on agent fees
The fees represented very good value for money given the professional support offered.
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Aug 11,2016
Aug 11,2016
0
people found
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As first time buyers Sally was very supportive throughout the whole process. Friendly and efficient but professional. Kept in frequent contact updating us on developments. Overall very impressed and made the process as stress free as possible....
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Comment on agent fees
N/A
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Jul 15,2016
Jul 15,2016
0
people found
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this helpful
Very busy but helpful people. More attentive than most I have dealt with before. Happy with conclusion and v grateful for their assistance. Cheers...
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Jun 30,2016
Jun 30,2016
0
people found
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It was a very smooth process buying our first house through Robert Cooper & Co. The service is very professional and staff is very friendly. Thanks to Sally and Aleks to speed up the process and also to guide us during the process....
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Jun 29,2016
Jun 29,2016
0
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this helpful
I am so grateful to Sally and all at Robert Cooper for making the sale of my property a quick and easy process. Very professional team who kept me informed at every stage. Would thoroughly recommend!...
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Comment on agent fees
Happy to pay the fee, they earnt it!
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Jun 29,2016
Jun 29,2016
0
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Both Aleks and Sally have really helped push this move through so quickly. Professional, active and so so helpful.
Many thanks...
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Jun 28,2016
Jun 28,2016
0
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Sally acted in a very professional manner and always got back to us promptly with answers to our queries and questions....
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Comment on agent fees
Good
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Jun 22,2016
Jun 22,2016
0
people found
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this helpful
I would certainly recommend Robert Coopers, I found Sally to be very professional, helpful and felt she was on my side through out the process, she dealt with any questions I had very swiftly, taking time to reassure me when concerns cropped up and received ...
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Comment on agent fees
I think the fees were competitive - of course everyone would like to pay less
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Jun 01,2016
Jun 01,2016
0
people found
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Sally was friendly, efficient and professional. She was sensitive to our preferences and her experience and knowledge was evident in her valuation which exceeded our expectations (and that of another agent) but proved to be at exactly the right level. She has kept us updated ...
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Comment on agent fees
The fees were acceptable.
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May 18,2016
May 18,2016
0
people found
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this helpful
Thank you for your assistance in the smooth sales process of my father's property.
Clearly the agent knows the Eastcote/Pinner market very well and I am happy to recommmend....
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Comment on agent fees
Fine - no issues.
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Apr 04,2016
Apr 04,2016
0
people found
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this helpful
I am so grateful to Sally for her tireless efforts throughout the sale of my home. She held the chain together and worked hard to overcome any setbacks which arose. Sally is a true professional with the rare qualities of openness, fairness, diplomacy and an ...
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Comment on agent fees
Very competitive in the current market. Money well spent!
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Mar 31,2016
Mar 31,2016
0
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Sally was so professional and approachable from the very first moment we have met, through valuation, setting the sales price, viewings and lengthy process until very last day of completion. Sally is absolutely brilliant in terms of communication and making sure all parties are well ...
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Mar 28,2016
Mar 28,2016
0
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Sally was extremely helpful not only during the initial phase when I was trying to decide whether to sell or let the property but also once the decision to sell had been made. A lot of things needed to be considered during the whole sales ...
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Comment on agent fees
I consider the fees structure to be very fair - after all there are a lot of "man-hours" involved and the agent does have to oversee a lot of technical and legal details on behalf of the seller (or buyer as the case may be..)
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Mar 24,2016
Mar 24,2016
0
people found
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I found Sally to be extremely professional in the manner in which she has conducted herself in the sale of our property. I would not hesitate to use her services if needed in the future neither would I hesitate to recommend the agency to friends ...
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Comment on agent fees
Excellent and we'll below Foxtons
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Mar 23,2016
Mar 23,2016
0
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Wow ! What an amazing team , they have surpassed all expectations with their very professional attitude and assistance in every step of the way. Aleks worked tirelessly on the days of viewing of both our flat & new home.(brilliant) Sally has been a great support & done ...
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Comment on agent fees
Good
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Mar 07,2016
Mar 07,2016
0
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we found Sally really professional and self conscious. She understood well our situation and did everything in her power to speed up the process as much as possible, without her help we might be still homeless....
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Comment on agent fees
na
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We always strive to deliver the best possible service but if you feel we haven't done this we want to hear about it. The best way would be to send us an email ([email protected]) outlining what your experience was, what property this was relating to and who you dealt with if this isn't possible please call us on 020 8429 1444.
Last updated at 12:08 PM 27/10/2017 by allAgents
