50% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
May 26,2014
May 26,2014
2
people found
this helpful
this helpful
We have had nothing but bad experience with this company from poor maintenance issue's to incorrect landlord safety certificates, continually making appointments for trades people to turn up and they never do.
But incredibly falsification of documents we received a notice to vacate which in it;s self is fine but when we looked deeper into the notice it was illegal due to Moores failing to sign it, I notified them of this and was basically called a liar over the phone I immediately went to the main office in Stamford and confronted David Crooke and showed him the original document we had been sent which was not signed the following day we received a scanned so called copy of what was sent and guess what it now had a signature on it. fortunately for us they have made a massive mistake with this as well, so it is easy to prove which is the original.
I do not know whether it is his staff cover themselves because they sent the wrong one out or in fact it was David himself that has now singed the notice after the event either way now we will have to go to court which will cause further problems not just for us but the landlord as well, as we will not be leaving now until we have proven in court the notice is incorrect and will need to be served again we know the landlord wishes to sell but this will now only delay matters.
So not only Crooke by name but also by nature
But incredibly falsification of documents we received a notice to vacate which in it;s self is fine but when we looked deeper into the notice it was illegal due to Moores failing to sign it, I notified them of this and was basically called a liar over the phone I immediately went to the main office in Stamford and confronted David Crooke and showed him the original document we had been sent which was not signed the following day we received a scanned so called copy of what was sent and guess what it now had a signature on it. fortunately for us they have made a massive mistake with this as well, so it is easy to prove which is the original.
I do not know whether it is his staff cover themselves because they sent the wrong one out or in fact it was David himself that has now singed the notice after the event either way now we will have to go to court which will cause further problems not just for us but the landlord as well, as we will not be leaving now until we have proven in court the notice is incorrect and will need to be served again we know the landlord wishes to sell but this will now only delay matters.
So not only Crooke by name but also by nature
What agent could do to change your mind?
Be honest and admit their mistake that was all they had to doAttached Filesnbsp;
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Latest Reviews
17th Mar 2016
reviewed by 'Wiseowl'
17th Jul 2015
reviewed by 'Kanga'
Opening Hours
Address
Moores Lettings
36 High Street
Oakham
Leicestershire
LE15 6AL
01522 725 82
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £375 | £375 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Mar 17,2016
Mar 17,2016
0
people found
this helpful
this helpful
I have been a client with this firm for several years. They are well managed, honest and helpful. The gentleman, who gave a one star review- admits s opting out of his contract early and, therefore, breaking his contract.What he says should be considered ...
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Comment on agent fees
Reasonable
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Jul 17,2015
Jul 17,2015
0
people found
this helpful
this helpful
Corrupt ! I informed the agents that I intended to vacate the property early as they had not carried essential electrical work and it was in a dangerous condition. They ignored all my letters ,emails and phone calls .They also deny any knowledge of me reporting ...
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read full review
What agent could do to change your mind?
Admit they are lying, address the issues, instead of taking the easy option of burying their heads in the sand.Attached Filesnbsp;
Comment on agent fees
Rip you off with bogus invoices for work that wasn't carried out by companies that don't exist !
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May 26,2014
May 26,2014
2
people found
this helpful
this helpful
We have had nothing but bad experience with this company from poor maintenance issue's to incorrect landlord safety certificates, continually making appointments for trades people to turn up and they never do.
But incredibly falsification of documents we received a notice to vacate which in ...
read full review
read full review
What agent could do to change your mind?
Be honest and admit their mistake that was all they had to doAttached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
