0% lettings valuation accuracy
75% lettings fee satisfaction
May 25,2014
May 25,2014
2
people found
this helpful
this helpful
Crafty and insincere letting agents who do not care for their customers. Once a customer decides not to use their services, they behave nastily.
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Latest Reviews
26th Mar 2022
reviewed by 'Holly Doe'
2nd Nov 2017
reviewed by 'Annie'
12th Sep 2017
reviewed by 'Lorna'
29th May 2014
reviewed by 'David'
25th May 2014
reviewed by 'Charlie'
14th Jun 2013
reviewed by 'Steve'
Opening Hours
Address
Benham and Reeves Residential Lettings
The Old Fire Station 4 Longfield Avenue
Ealing,London
Greater London
W5 2UQ
020 3582 6980
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 75% | £1,600 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 7 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 26,2022
Mar 26,2022
3
people found
this helpful
this helpful
Thieves! At first we thought we had rented with the right agency, they were quick at taking your money and getting you situated, but the second you want to leave it gets sketchy!
Also a warning about the property management team - Your private details ...
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Nov 02,2017
Nov 02,2017
2
people found
this helpful
this helpful
Great to deal with, we had been looking for a flat to rent and were becoming quite fed up as so many of the agents we dealt with wasted our time. It was a real pleasure to come across Nick Hubbard (and Henry) - they ...
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Comment on agent fees
OK
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Feb 07, 2018
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(1)
Thank you Annie. Our Ealing lettings team were pleased to see your positive review here. Thanks for your referrals, these have been followed up and I believe we already let a flat to one of your colleagues last month. Hope everyone is happy. Kind regards, Marc von Grundherr, Director ...
Sep 12,2017
Sep 12,2017
0
people found
this helpful
this helpful
My partner and I rented a one bed apartment in Dickens Yard.
We had very specific requirements, all of which were met and the branch couldn't have been helpful. Nick went out of his way to ensure the flat was ready for our move in ...
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Comment on agent fees
Very competitive for the industry.
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May 29,2014
May 29,2014
5
people found
this helpful
this helpful
I normally wouldnt leave reviews but i have honestly just had a really great experience from Nick from Benham and Reeves in Ealing. I realised my budget was a bit on the low side for a 3 bed, but NicK was really professional and helpful. He ...
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May 25,2014
May 25,2014
2
people found
this helpful
this helpful
Crafty and insincere letting agents who do not care for their customers. Once a customer decides not to use their services, they behave nastily....
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Jun 02, 2014
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(1)
Hi Charlie
I am sorry to hear of your experience with us. We are a 'people' business and really do work hard on our customer service. With over 60 years experience, I think you will agree that we must be doing something right and it is that we treat every single customer as important and I do not understand how we can have behaved 'nastily'. But if you could contact me directly I will look into this for you. My email is [email protected], tel 020 7319 9780. Thanks Marc von Grundherr, Direct ...
Jun 14,2013
Jun 14,2013
9
people found
this helpful
this helpful
We were looking for a 1 bedroom flat in West London. We called Nick at Benham Reeves at about 5pm and Nick said he had a couple of great flats to show us and agreed to show us around at 9pm as we had to get ...
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Jun 21, 2013
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Dear Steve. Thank you very much for leaving this review. This feedback is so important to us and shows that our internal training works as we focus on listening to needs and replying to them. Thank you once again. Marc von Grundherr, Lettings Director ...
Jun 14,2013
Jun 14,2013
8
people found
this helpful
this helpful
Everyone at Benham and Reeves have always remained professional and ready to help. We were assisted by Nick who helped us and followed up constantly with available properties for us. We have had a few issues in the flat since moving in as the development ...
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Jun 21, 2013
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Dear Manuel. Thank you for taking the time to leave this review. I am so pleased that we met your expectations and that the issues in your flat have been resolved. You are most welcome to drop past our office whenever you want. Marc von Grundherr, Lettings Director ...
Jun 07,2013
Jun 07,2013
11
people found
this helpful
this helpful
We received nothing but excellent and very professional service from the staff of Benham & Reeves in Ealing. Nick did a fantastic job advertising our flat for rental purposes and did a lot of leg work in bringing the prospective tenants around for viewings. We found ...
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Jun 07,2013
Jun 07,2013
12
people found
this helpful
this helpful
Nick helped me find a new house in Ealing which matched all my requirements. Even though I had a dog, which most agents turn their noses up at, Jenni was very diligent diligent and professional in finding me a suitable property and then agreeing with ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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I am sorry to hear of your experience with us. We are a 'people' business and really do work hard on our customer service. With over 60 years experience, I think you will agree that we must be doing something right and it is that we treat every single customer as important and I do not understand how we can have behaved 'nastily'. But if you could contact me directly I will look into this for you. My email is [email protected], tel 020 7319 9780. Thanks Marc von Grundherr, Director