100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
May 22,2014
May 22,2014
1
people found
this helpful
this helpful
Booked a viewing with them, we were the last viewing on that morning. The agent who was at the property was just about to leave as she didnt think she had any more viewings, so luckily she hadnt left!
Anyway the details on the website about this property are very misleading. It states that it has a garden - it does, but its not attached to the house?! Its past the house next door and down a pathway. Strange? Well apparently if you live in Cornwall and your not in a town this is the most common place to have your garden...according to the agent. The website states that it has 2 ensuite bedrooms, what it doesnt tell you is that it is the only way to access the bathrooms - through bedrooms only. The agent on the visit couldnt answer any of our questions - she didnt know who the landlord was, if white goods were included or how the property was heated....pretty standard questions I would say.
Over the phone prior to booking they couldnt tell me the exact cost of fees, they do that after you have viewed. Basically that is because they are insane, they add up to approx £350. SO NOW YOU ALL KNOW.
I would avoid this agent. I really woudnt have any confidence in renting from them if the viewing goes so badly.
Anyway the details on the website about this property are very misleading. It states that it has a garden - it does, but its not attached to the house?! Its past the house next door and down a pathway. Strange? Well apparently if you live in Cornwall and your not in a town this is the most common place to have your garden...according to the agent. The website states that it has 2 ensuite bedrooms, what it doesnt tell you is that it is the only way to access the bathrooms - through bedrooms only. The agent on the visit couldnt answer any of our questions - she didnt know who the landlord was, if white goods were included or how the property was heated....pretty standard questions I would say.
Over the phone prior to booking they couldnt tell me the exact cost of fees, they do that after you have viewed. Basically that is because they are insane, they add up to approx £350. SO NOW YOU ALL KNOW.
I would avoid this agent. I really woudnt have any confidence in renting from them if the viewing goes so badly.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
13th Apr 2021
reviewed by 'John'
10th Jan 2021
reviewed by 'Mrs Christine Dyos'
3rd Jan 2020
reviewed by 'Bulldog'
11th Feb 2019
reviewed by 'Charlotte'
29th May 2015
reviewed by 'Lindsey'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £147,000 | £147,000 |
| Lettings | 100% | 50% | £450 | £500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 13,2021
Apr 13,2021
1
people found
this helpful
this helpful
Found a dream house on Rightmove. Got particulars taken down, all was good. Very positive, Excitedly rang again a few days later, they took the details again, someone got rejected, we were next. Checked a week later - all good. Came off rightmove. Got nervous ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 10,2021
Jan 10,2021
0
people found
this helpful
this helpful
A very big thank you especially to Sue at Stratton Creber, Liskeard. She listened to my continuous moaning without any complaint and guided me through what was a most traumatic, exhausting, mind boggling, and frustrating experience, only because of the incompetence of others. She was ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 29,2020
Sep 29,2020
0
people found
this helpful
this helpful
We found the service friendly and helpful under the difficult conditions of covid19. Thank you to everyone involved in our sale....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03,2020
Jan 03,2020
0
people found
this helpful
this helpful
Hello I've let two properties with this company and both properties have sustained damage through neglect from theirs tenants, as a company their management policies seem to be get the owner/landlord to pay for the damage as this seems to be the easier root ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 11,2019
Feb 11,2019
0
people found
this helpful
this helpful
Stuck in a bad situation * and needing to leave asap. Went to view a lovely property which ticked all the boxes and available within a few weeks. Agent friendly but stressing the amount of interest in the property meant it would probably be gone by ...
read full review
read full review
Comment on agent fees
Extortionate. £300 for a standard tenancy agreement which must have taken all of 5 mintues to print off. £120 for an inventory of an unfurnished property? £75 credit check, can be done for far less.
Was this helpful?
Yes
Yes
May 29,2015
May 29,2015
3
people found
this helpful
this helpful
I asked specifically for a Charities Act valuation, making it clear I would not be marketing the property through S&C. I gave them my London address and that of my solicitors and asked them to send the valuation to both addresses, to which they ...
read full review
read full review
What agent could do to change your mind?
I told them I was happy to pay a fee for the valuation - they said I did not need to.Attached Filesnbsp;
Comment on agent fees
I told them I was happy to pay a fee for the valuation - they said I did not need to.
Was this helpful?
Yes
Yes
May 22,2014
May 22,2014
1
people found
this helpful
this helpful
Booked a viewing with them, we were the last viewing on that morning. The agent who was at the property was just about to leave as she didnt think she had any more viewings, so luckily she hadnt left!
Anyway the details on the website ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
