“I have only managed once to get these agents to ......”
1 Star Review
May 21,2014
By:
'lizzieb'
May 21,2014
Branch: Bristol, High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: EX16
Branch: Bristol, High Street
Sales (Prospective customer)
Postcode: EX16
6
people found
this helpful
I have only managed once to get these agents to send me any details for properties that I am actually interested in. I made an online enquiry and when I called to chase them up I was told that they wouldn't send me anything if I hadn't registered which is strange as they had previously sent me a set of details on request. However, I registered with them expecting to receive the details within the next couple of days.
They didn't arrive. Instead, they bombarded me with emails of completely irrelevant properties and despite me chasing them several times the details never arrived.
The reason they send me irrelevant properties as the highly important registration process consisted of asking me where I was looking and how much I had to send.
Since this episode I have requested details of a couple of other properties, and unsurprisingly they never arrived.
I was told that they would 'have a word' with the poor chap who actually sent details I wanted, but at least he actually gives prospective buyers what they want.
I am a cash buyer, eager to find the right property. If I had a property to sell I wouldn't use these agents if they were the last on earth!
What agent could do to change your mind?
If I were selling a property I would want to know that my agent reacted to buyer requests immediately and followed them up promptly. I would also expect them to have a better understanding of what their registered buyers are looking for.
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