Spark & Sons
Hove, BN3
3.7/5, 151 reviews
67% recommended
87% lettings valuation accuracy
87% lettings fee satisfaction

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“I approached Oliver with regards to renting a flat in ......”

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May 16,2014
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Oliver
By: 'Tiggy'
May 16,2014
1 people found
this helpful
I approached Oliver with regards to renting a flat in Hove. I was ready to move forward with application and provide a holding deposit for which Oliver had verbally explained could be refunded should I or the Landlord change our minds about the letting. Oliver provided me with a document to sign which I read carefully and it included deposit amount and stated could be refunded if there were any changes. He had me fill in an application form and sign it, however I thought it was just an application form and did not see the written statement at the bottom regarding non-refundable deposit. Within one hour from leaving the office, I phoned to cancel. I decided to not rent flat as Oliver noted landlord is seeking to sell flat within 6 months and thought maybe this will not work for me in long term. As I said, within one hour of providing £250 holding deposit I decided to cancel my application and never signed an AST. Felt I was defrauded of £250 and now seeking legal advice. Had Oliver been a person of principle, he should of refunded my deposit as I'm still seeking a flat to rent and would of continued to work with him. Moving to a new home is stressful enough. I will make it my priority to seek justice and issue complaints with Property Ombudsman, ARLA, TDS, and Office of Fair Trading. All I can say to everyone out there is take your time when dealing with rental applications etc as these agents are banking on you making mistakes. Not nice to take advantage of people. But then again, look at all the reviews on this estate agency. Obviously they have not learned what good customer service is about.
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Latest Reviews

View all Reviews 151
21st Oct 2024
reviewed by 'Abrahim'
“Excellent service highly recommended Had a very good service from them They go the extra mile to provide you the ......”
15th Oct 2024
reviewed by 'Eddie'
“I've been a landlord for several years, 10 of which with Spark and Sons. I don't quite understand the opinion of ......”
9th Oct 2024
reviewed by 'Youssef'
“Scammers they took my deposit and rent no responses and when they did they did in a really bad way...”
3rd Oct 2024
reviewed by 'Christopher Gough'
“Best avoid this lot...after renting from them for many years.....if you don't have communication with your actual landlord .........”
23rd Sep 2024
reviewed by 'Experienced Landlord'
“Avoid at all cost. Dreadful experience, I let my property through Sparks, background checks and references appear to be something ......”
19th Sep 2024
reviewed by 'A.Hull'
“If you are a landlord AVOID this company ..... absolutely dreadful communication - emails went unanswered, even repeat emails with 'please ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Spark & Sons
45 Western Road
Hove
Brighton and Hove
BN3 1JD
01273 220077

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 87% 87% £470 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 6 85 40 0 0 0 0 3 4
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent service highly recommended Had a v......”

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Oct 21,2024
Minithumbup
By: 'Abrahim'
Oct 21,2024
4 people found
this helpful
Excellent service highly recommended Had a very good service from them They go the extra mile to provide you the Excellent service...
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“I've been a landlord for several years, 10 of......”

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Oct 15,2024
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Adam
By: 'Eddie'
Oct 15,2024
6 people found
this helpful
I've been a landlord for several years, 10 of which with Spark and Sons. I don't quite understand the opinion of those commenting, however I suppose everyone has their own experience. Sparks look after 20 units for me, and I haven't met a more proactive and hard ...
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“Scammers they took my deposit and rent no res......”

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Oct 09,2024
Minithumbdown
By: 'Youssef'
Oct 09,2024
1 people found
this helpful
Scammers they took my deposit and rent no responses and when they did they did in a really bad way...
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“Best avoid this lot...after renting from them......”

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Oct 03,2024
Minithumbdown
By: 'Christopher Gough'
Oct 03,2024
1 people found
this helpful
Best avoid this lot...after renting from them for many years.....if you don't have communication with your actual landlord ...the sparks grisly crew won't help at all with anything Of course if they can grab money from you besides the rent...then they make ...
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“Avoid at all cost. Dreadful experience, I let......”

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Sep 23,2024
Minithumbdown
By: 'Experienced Landlord'
Sep 23,2024
3 people found
this helpful
Avoid at all cost. Dreadful experience, I let my property through Sparks, background checks and references appear to be something this firm does not do. Property left in a state. Adam and Daniel appear to have not working emails and phones, AVOID....
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“If you are a landlord AVOID this company ..........”

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Sep 19,2024
Minithumbdown
By: 'A.Hull'
Sep 19,2024
3 people found
this helpful
If you are a landlord AVOID this company ..... absolutely dreadful communication - emails went unanswered, even repeat emails with 'please reply to this today' all ignored. Requests for information ignored. Even my email to say we were terminating out contract with them was ignored! Never ...
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By: A hull
Oct 04, 2024
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I will add to this review and say that we had to threaten to report them to the PRS to get them to finally return the deposits for two of our properties. ...

“As a property owner with several flats, spark......”

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Aug 06,2024
Minithumbup
By: 'Maz'
Aug 06,2024
0 people found
this helpful
As a property owner with several flats, spark and sons always go above and beyond to make sure my properties are fully occupied and always on the other end of the phone should I have an questions or queries. Highly recommend this agency....
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“I've never seen such rude and fraudulent peop......”

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Aug 02,2024
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Adam
By: 'Serap'
Aug 02,2024
6 people found
this helpful
I've never seen such rude and fraudulent people before, they didn't pay my deposit, they don't even have a reason not to pay, everyone should stay away....
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“Terrible real estate agent, I have been waiti......”

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Jul 31,2024
Minithumbdown
By: 'Serap Erturk'
Jul 31,2024
3 people found
this helpful
Terrible real estate agent, I have been waiting for them to pay my holding deposit for about a month, they neither answer the email nor the phone....
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“Great agency, fantastic service as a landlord......”

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Jul 20,2024
Minithumbup
By: 'Abbe'
Jul 20,2024
2 people found
this helpful
Great agency, fantastic service as a landlord with multiple properties....
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“The worst agency in Brighton and I rented as ......”

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Jul 14,2024
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Adam
By: 'BN2'
Jul 14,2024
6 people found
this helpful
The worst agency in Brighton and I rented as a student for 4 years. Chloe and Adam are liars and thieves. Quick at getting your money just to get you into a busted flat. I had a slug infestation under the carpet and a serious damp ...
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“DO NOT GO NEAR...”

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Jul 05,2024
Minithumbdown
By: 'Benjamin'
Jul 05,2024
5 people found
this helpful
Don't go near this company. Bottom league services, slow to reply, and whoever they have on their books to do any electrical work for them is a cowboy and crook. Have spent hundreds of pounds fixing mistakes by this company....
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“From a landlord's point of view, steer well c......”

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May 13,2024
Minithumbdown
By: 'Tim'
May 13,2024
4 people found
this helpful
From a landlord's point of view, steer well clear of this business. Communication is awful, emails go unanswered, rent is not passed across unless you chase, tenants not vetted thoroughly... I could go on and on, absolutely dreadful agency....
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“No point of having them as an estate agent...”

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Dec 07,2023
Minithumbdown
By: 'ellie'
Dec 07,2023
3 people found
this helpful
I don't understand why landlords use this estate agent. Messages are never received or are totally ignored. I lived at the property for over 5 years and it has had a raft of problems as its an old building. I could be here all day listing ...
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“Horrible company! Liars and thieves !...”

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Apr 16,2023
Minithumbdown
By: 'Sarah'
Apr 16,2023
3 people found
this helpful
Horrible company! Lies and thieves ! Will keep your deposit and say they dont have it! Did not put it in a tenancy deposit scheme despite saying they would...
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By: Tim Hawkins
May 13, 2024
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From a landlord's point of view, steer well clear of this business. Communication is awful, emails go unanswered, rent is not passed across unless you chase, tenants not vetted thoroughly... I could go on and on, absolutely dreadful agency. ...

“Avoid this agent at all costs!...”

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Mar 26,2023
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Oliver
By: 'Alex'
Mar 26,2023
2 people found
this helpful
Avoid this agent at all costs! They're practically running illegally and you can tell just from visiting their website and office. They've attempted to steal our deposit by completely ghosting us from all avenues of contact, resulting in us having to spend money and time ...
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“Really dissapointed and outraged by treatment......”

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Sep 24,2022
Minithumbdown
By: 'janette'
Sep 24,2022
1 people found
this helpful
Really dissapointed and outraged by treatment of one of their tenants- a key worker evicted for standing up to substandard fire regulations after a fire at their property...
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“The most disgraceful letting agents I have ev......”

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Jun 15,2022
Minithumbdown
By: 'Gennaro'
Jun 15,2022
5 people found
this helpful
The most disgraceful letting agents I have ever experienced. I have rented with Sparks and Sons for around 2 years. We had several issues with the house, and some of them never were fixed. There was mould on Bathroom ceiling and walls, windows falling apart, etc. ...
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“Outstanding !!! The number one real estate firm in Brighton...”

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Mar 09,2022
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Peter
By: 'Annie'
Mar 09,2022
0 people found
this helpful
My name is Annie. I am a Hong Kong born Australian, who recently relocated to UK for my new position with NHS (BNO visa for UK settlement) I found my Brighton rental property from Spark & Sons. For anyone who lives in Brighton will know it ...
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“I am very happy with sparks and sons letting ......”

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Feb 08,2022
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Oliver
By: 'Leigh Evans-barry'
Feb 08,2022
1 people found
this helpful
I am very happy with sparks and sons letting agency,I have been with them for two years and always found them very good. Oliver is very professional and is excellent dealing with the rentals. He helped me as I was in a difficult situation . ...
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“Fantastic from start to finish...”

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Jan 09,2022
Minithumbup
By: 'Jo'
Jan 09,2022
0 people found
this helpful
I had a great experience renting through this agent. They were friendly and human in thier approach while also dealing with any issues quickly and professionally. I wouldnt hesitate to recommend them....
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“A fantastic service...”

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Dec 17,2021
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Peter
By: 'Jane'
Dec 17,2021
0 people found
this helpful
We let our flat for 10 years through Spark and Sons, and have just sold it through them. Peter could not have been more professional in his approach. At every step of the way, he gave us great advice, kept us informed and problem-solved on our ...
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“Great communication and very helpful with the......”

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Dec 08,2021
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Oliver
By: 'Stevie'
Dec 08,2021
0 people found
this helpful
Great communication and very helpful with the annoying finer details. Oliver was my contact from enquiry to getting the keys and could not be happier with the process. Made all the annoying and stressful bits seem easy . Would thoroughly recommend...
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“Oliver was very helpful and made the whole re......”

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Dec 02,2021
Minithumbup
By: 'Bonnie'
Dec 02,2021
0 people found
this helpful
Oliver was very helpful and made the whole renting process very smooth and stress free. He is responsive and helpful when we have questions. I would definitely recommend Spark and Sons. Thanks Oliver!...
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“Excellent...”

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Nov 20,2021
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Oliver
By: 'Fred'
Nov 20,2021
0 people found
this helpful
We have recently rented a newly renovated flat through Oliver Isted at Spark & Sons. Oliver has been friendly, helpful and straightforward throughout. There were a few outstanding issues with the renovation and our previous experience of agents is that these sort of things can drag ...
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“Very good experience!...”

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Nov 09,2021
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Oliver
By: 'Ana'
Nov 09,2021
0 people found
this helpful
Our experience renting with Oliver, from Spark and Sons, was very good! He exceeded our expectations for an agent. He was very helpful during the process, replied to all of our questions, and made sure everything that we noticed that wasn't working properly got fixed. ...
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“Really great experience renting through Spark......”

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Oct 16,2021
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Oliver
By: 'Rebecca'
Oct 16,2021
0 people found
this helpful
Really great experience renting through Spark and Sons. Oliver has been super helpful and responsive, and I'm starting to settle in and enjoy the area. Thanks team :)...
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“The best letting agency...”

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Oct 15,2021
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Peter
By: 'Maria and Jony'
Oct 15,2021
0 people found
this helpful
This is the second time we moved with SparkandSons. The service is excellent, they always help us to find the right place and with a fair price. You can trust them!! Big thanks to Peter, Adam and Oliver!! Definitely recommemded ;-)...
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“Overall a good experience with Oliver - but r......”

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Oct 14,2021
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Oliver
By: 'Hannah'
Oct 14,2021
0 people found
this helpful
Overall a good experience with Oliver - but room for improvement. Oliver has been a great point of contact and always replies promptly to emails with any queries/issues. The viewing and deposit process was seamless - all furniture was removed from the flat and ...
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“Best experience with a letting agent I have had!...”

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Oct 12,2021
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Oliver
By: 'Maddi'
Oct 12,2021
0 people found
this helpful
I recently moved house while under a lot of pressure from my previous landlord and agent and Oliver at Sparks and Sons was a great help. Made the application process super easy and didn't pressure me into making decisions unlike other agents did. We had ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Spark & Sons, Hove BN3 1JD



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