“Absolutely fantastic communication, always keeping me up to date with ......”
4 Star Review
May 15,2014
By:
'Thomas'
May 15,2014
Branch: London, 78 Borough High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Branch: London, 78 Borough High Street
Lettings (as a Tenant)
Postcode: SE1
6
people found
this helpful
Absolutely fantastic communication, always keeping me up to date with how the rent agreement was progressing.
Staff was always available to help, even on short notice and offered advice beyond the normal call of duty.
There were no delays from Black Katz throughout the renting process. Tasks (such as requesting a deposit and signatures for the tenancy agreement) were conducted promptly (some on the same day as agreeing to take on the rental, the rest within 2 days).
Property viewings were scheduled on short notice and the staff demonstrated good knowledge of the property, however I was informed that the council tax for the property was significantly lower than it actually transpires to be (Lambeth vs Westminster). This is my only complain,t but is what stops me from awarding top marks. All other information provided was accurate and detailed. The property viewing was thorough, ensuring I had time to view all amenities, ask questions and inspect the premises so I could make an informed decision.
Over all, I'm very happy with the smooth and fast process. Would I recommend Black Katz? Absolutely. Their smooth, efficient and detailed service benefits not only their landlord clientele, but also prospective tenants.
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