“This is by far the worst agency we have ever ......”
1 Star Review
May 13,2014
By:
'Aparent'
May 13,2014
Branch: London, 24 SkylinesLimeharbour
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N21
Branch: London, 24 SkylinesLimeharbour
Lettings (as a Tenant)
Postcode: N21
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people found
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This is by far the worst agency we have ever came across (and we do move quite a bit due to husband's job!). They charge for a reference if you are moving on, do not allow for any fair wear and tear and would still charge for cleaning even if you arrange an end of tenancy clean as nothing is "up to their standards"! Stay well away if you have kids or pets, as they will zoom and photograph every 1 mm mark you leave behind. If you are renting a property through them, think again and see if the property is listed by another agent. It will save your sanity!
What agent could do to change your mind?
The agents should adjust their expectations of how the property should be handed back to them after a long tenancy especially if it also involves kids.
They should also show more respect and professionalism towards their tenants, as they have been really insulting at check out, e.g. implying that we were laying about the professional cleaning and questioning every 1 mm mark. It felt like we were criminals being questioned at court nothing like the regular check out we were used to. They allow for 0 tear and wear and expect the property to be returned in as new condition or deduct loads off your deposit to redecorate.
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