“Great customer service. Helpful and very smoo......”
5 Star Review
Dec 16,2019
By:
'Reece'
Dec 16,2019
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: PO5
Lettings (as a Tenant)
Rent PCM: £400
Postcode: PO5
0
people found
this helpful
Great customer service. Helpful and very smooth process when moving in. The house is newly decorated and has a great modern feel....
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 12,2019
By:
'Happy'
Apr 12,2019
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: PO4
Lettings (as a Landlord)
Rent PCM: £550
Postcode: PO4
0
people found
this helpful
Mark and Paul carried out the sale of a property for me.
The whole time the sale progressed I was constantly updated by the sales team.
They found a perfect buyer that did everything in a timely manner.
The fee to sell was worth every ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Dec 20,2018
By:
'Steph'
Dec 20,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO4
Lettings (as a Tenant)
Postcode: PO4
4
people found
this helpful
Tully is a joke( being mostly a family business). Clare is so unprofessional and unreasonable. Made up unrealistic deduction prices from my deposit. Stay away from this agency as it is pathetic. Totally gutted. The worst agency in Southsea....
read full review
Comment on agent fees
Bad
4
people found
this helpful
Was this helpful?
Yes
1 Star Review
Oct 22,2018
By:
'Rip'
Oct 22,2018
Services: Lettings (Prospective customer)
Rent PCM: £775
Would you recommend?: No
Postcode: PO1
Lettings (Prospective customer)
Rent PCM: £775
Postcode: PO1
4
people found
this helpful
Kept my admin fee even though the issue with homelet was resolved within one working day and my application could have continued
Gave the Fiat I had put a deposit down to someone else before I had the chance to rectify the small issue with ...
read full review
Comment on agent fees
Bad I feel I should have been refunded
4
people found
this helpful
Was this helpful?
Yes
5 Star Review
May 24,2018
By:
'Decade'
May 24,2018
Services: Sales (as a Vendor)
Sold price: £216000
Would you recommend?: Yes
Postcode: PO4
Sales (as a Vendor)
Sold price: £216000
Postcode: PO4
0
people found
this helpful
Mark and Paul have used these guys last year and they sold my ex council flat within 3 weeks.
Used them this month (May 18) and they have sold our 2 bed house within 2 DAYS.
They do not give out bull which most of the other agents do. ...
read full review
Comment on agent fees
Excellent
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 21,2018
By:
'Katherine'
Mar 21,2018
Services: Sales (as a Vendor)
Sold price: £395
Would you recommend?: Yes
Postcode: PO4
Sales (as a Vendor)
Sold price: £395
Postcode: PO4
0
people found
this helpful
The Mark and Paul sales team is incredible! 10 weeks from instruction to sale and I wouldn't have believed it myself if the money wasn't in my account. Polite, professional and kept me so informed, I couldn't chase them at any stage. They walked both me ...
read full review
Comment on agent fees
Very fair and directly comparable to 3 other agents in the area.
0
people found
this helpful
Was this helpful?
Yes
“I have worked with Mark for around 20 years and has ......”
5 Star Review
Oct 30,2017
By:
'Sanjay'
Oct 30,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PO5
Lettings (as a Landlord)
Postcode: PO5
0
people found
this helpful
I have worked with Mark for around 20 years and has not let me down with either sales or purchases of my investment properties.
He really know his market well and service is second to none - He is the go to man on the
area!! ...
read full review
Comment on agent fees
Very reasonable
0
people found
this helpful
Was this helpful?
Yes
“It's a shame how things ended with this agency.I ......”
1 Star Review
Aug 10,2017
By:
'L.'
Aug 10,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO5
Lettings (as a Tenant)
Postcode: PO5
8
people found
this helpful
It's a shame how things ended with this agency.
I was in a student let for the academic year 2016-2017, and throughout the year, when we had problems, Erica was often quick to sort them out. This is apart from when our fridge broke and ...
read full review
Comment on agent fees
Fees are standard, perhaps a less than the average for student lets.
8
people found
this helpful
Was this helpful?
Yes
“The guys at Tullys have now sold a couple of ......”
5 Star Review
Jun 06,2017
By:
'Lucy'
Jun 06,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO4
Sales (as a Vendor)
Postcode: PO4
0
people found
this helpful
The guys at Tullys have now sold a couple of properties for me and each time have achieved great prices in quick timescales. The most recent property was sold for a price which exceeded my expectations. I would thoroughly recommend Paul and Mark at Tullys....
read full review
Comment on agent fees
Competitive prices
0
people found
this helpful
Was this helpful?
Yes
“Avoid like the plauge! Students beware. Their service is awful ......”
1 Star Review
Dec 09,2016
By:
'Mark'
Dec 09,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO5
Lettings (as a Tenant)
Postcode: PO5
6
people found
this helpful
Avoid like the plauge! Students beware. Their service is awful and they do not care about you at all.
Don't you think its a bit weird how the reviews are all either 1* or somehow 5* hmmm Ill let you decide if those are real or not.
...
read full review
Comment on agent fees
BAD
6
people found
this helpful
Was this helpful?
Yes
“If you are a student please, please, please do yourself ......”
1 Star Review
Sep 30,2016
By:
'Katherine'
Sep 30,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: P05
Lettings (as a Tenant)
Postcode: P05
3
people found
this helpful
If you are a student please, please, please do yourself a favour and avoid this agent! They are honestly the worst company I have ever had to deal with in my life, and even years later I haven't forgotten how bad they were. They were ...
read full review
Comment on agent fees
They have a lot of hidden charges such as silly admin fees of like £80, and the money you are almost guaranteed to lose from your deposit makes their fees even worse!
3
people found
this helpful
Was this helpful?
Yes
“I believe that as many others providing reviews for this ......”
1 Star Review
Aug 02,2016
By:
'Mrs'
Aug 02,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO4
Lettings (as a Tenant)
Postcode: PO4
5
people found
this helpful
I believe that as many others providing reviews for this agency I suffered from Claire Al-Baggou who has the same surname as the partner of the firm and one of the sales managers :)
What hope do you have when dealing with family business? Will the ...
read full review
5
people found
this helpful
Was this helpful?
Yes
“I have had a great experience with Tullys. They have ......”
4 Star Review
Jul 31,2015
By:
'Annabel'
Jul 31,2015
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: PO20
Lettings (as a Tenant)
Rent PCM: £675
Postcode: PO20
0
people found
this helpful
I have had a great experience with Tullys. They have been friendly and supportive and have sometimes bent over backwards to help me. There have been on occasion so,e delays in repair work but I imagine this is more to do with finding someone ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Me and my then girlfriend rented a top floor 2 bedroom ......”
1 Star Review
Mar 13,2015
By:
'i-beat-tully'
Mar 13,2015
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: PO5
Lettings (as a Tenant)
Rent PCM: £650
Postcode: PO5
9
people found
this helpful
Me and my then girlfriend rented a top floor 2 bedroom flat at the end of the summer in 2013. However after only a couple of months with the bad weather settling in we noticed a lot of condensation, mold, and drafts coming in from various places ...
read full review
9
people found
this helpful
Was this helpful?
Yes
“When we moved in the house it reeked of mould ......”
1 Star Review
Feb 19,2015
By:
'Miss'
Feb 19,2015
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: PO5
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: PO5
6
people found
this helpful
When we moved in the house it reeked of mould and mildew. The sofas, curtains and bedroom blinds smelt like they had been donated from an OFA home, the urine musky smell was unbareable!
Our oven has no markings next to the dials as it ...
read full review
What agent could do to change your mind?
Be more considerate towards students and don't take advantage of them like they are all clueless and reckless. Check properties before move in dates to ensure it is at a reasonable standard.
Respond faster when complains are made
Attached Filesnbsp;
6
people found
this helpful
Was this helpful?
Yes
“My experience with Tully and co has been eventful, never ......”
1 Star Review
Feb 10,2015
By:
'TULLY'
Feb 10,2015
Services: Lettings (as a Tenant)
Rent PCM: £350
Would you recommend?: No
Postcode: PO5
Lettings (as a Tenant)
Rent PCM: £350
Postcode: PO5
7
people found
this helpful
My experience with Tully and co has been eventful, never mind stressful. I would rate them at 0 stars for service and professionalism. They have ceased to communicate through email with me and have put all responsibly for repairs onto myself. I am a student that ...
read full review
7
people found
this helpful
Was this helpful?
Yes
“As a first time landlord Tully showed great support providing ......”
5 Star Review
Feb 02,2015
By:
'Tully'
Feb 02,2015
Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: Yes
Postcode: PO1
Lettings (as a Landlord)
Rent PCM: £700
Postcode: PO1
0
people found
this helpful
As a first time landlord Tully showed great support providing much needed advice. Tully managed to rent the property in 2 weeks. The tenants background were professionally checked and an inventory was produced. Tully also completed required tests, secured 1st month rent and taken care of ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I was a tenet with them more ten yeas. I ......”
5 Star Review
Feb 01,2015
By:
'Dawoud'
Feb 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: PO2
Lettings (as a Tenant)
Rent PCM: £450
Postcode: PO2
1
people found
this helpful
I was a tenet with them more ten yeas. I found them to be very good and excellent in the doing their job. The reason I left them because I move to different town. I recommend the company to everybody...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Brief overview of my experience renting numerous properties through Tully & ......”
5 Star Review
Dec 05,2014
By:
'PompeyRenter'
Dec 05,2014
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: PO4
Lettings (as a Tenant)
Rent PCM: £650
Postcode: PO4
1
people found
this helpful
Brief overview of my experience renting numerous properties through Tully & Co:
- Staff always friendly and helpful
- Fees were reasonable and disclosed up front
- Issues were quickly resolved
Highly recommended letting agent!...
read full review
Comment on agent fees
Fees were very reasonable. Agents not afraid to work for it either!
1
people found
this helpful
Was this helpful?
Yes
“I would rather hack off my right arm and be ......”
1 Star Review
Oct 07,2014
By:
'I'd'
Oct 07,2014
Services: Lettings (as a Tenant)
Rent PCM: £325
Would you recommend?: No
Postcode: PO2
Lettings (as a Tenant)
Rent PCM: £325
Postcode: PO2
6
people found
this helpful
I would rather hack off my right arm and be made to eat it slowly than ever be in contact with this estate agents ever again.
The property I rented had so many problems and hadn't even finished being built when I moved in with ...
read full review
What agent could do to change your mind?
Completely new staff.
Attached Filesnbsp;
6
people found
this helpful
Was this helpful?
Yes
“I came to my final year at University, having lived ......”
2 Star Review
Jul 03,2014
By:
'CaliBoys09'
Jul 03,2014
Services: Lettings (as a Tenant)
Rent PCM: £250
Would you recommend?: No
Postcode: PO4
Lettings (as a Tenant)
Rent PCM: £250
Postcode: PO4
3
people found
this helpful
I came to my final year at University, having lived in a house in my second year that was ran through a landlord directly as opposed to an Estate Agents. I have to say, Tully's seemed reasonable and very helpful to begin with, however as ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“I was a student, living in a 5 bed student house ......”
1 Star Review
Apr 30,2014
By:
'Melia'
Apr 30,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO1
Lettings (as a Tenant)
Postcode: PO1
5
people found
this helpful
I was a student, living in a 5 bed student house in fawcett road, southsea.
Tully's made my second year of uni hell!
We were advised that as they were the lettings agency, any problems we has would need to go through them, rather than the ...
read full review
5
people found
this helpful
Was this helpful?
Yes
“I have had two years experience as a tenant which ......”
1 Star Review
Aug 28,2013
By:
'Larissa'
Aug 28,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO5
Lettings (as a Tenant)
Postcode: PO5
5
people found
this helpful
I have had two years experience as a tenant which has been awful, I have been constantly over charged over anything just so Tullys can keep money (deposits). I am disgusted and will fight for this money, if you are looking for dodgy money stealing ...
read full review
What agent could do to change your mind?
They could have stopped over charging students, taking advantage of anyone they possibly can!!
Attached Filesnbsp;
5
people found
this helpful
Was this helpful?
Yes
“I have just finished my first year at Portsmouth Uni, ......”
5 Star Review
Aug 06,2013
By:
'Jack'
Aug 06,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: PO4
Lettings (as a Tenant)
Postcode: PO4
0
people found
this helpful
I have just finished my first year at Portsmouth Uni, and I have to say I have a had an incredibly comfortable year thanks to all the staff that are at Tully and Co, they are helpful most times, when I asked for something to ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Absolutely terrible service throughout the year from this company. Come ......”
1 Star Review
Aug 03,2013
By:
'Adam'
Aug 03,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO5
Lettings (as a Tenant)
Postcode: PO5
6
people found
this helpful
Absolutely terrible service throughout the year from this company. Come the end of the year we engaged in a conflict with Tully's about returning the deposit which ended in the company accusing me of breaking into the house and taking photos to prove its cleanliness ...
read full review
6
people found
this helpful
Was this helpful?
Yes
“Initially, and due wholly to the excellent customer service of ......”
2 Star Review
Apr 30,2013
By:
'AvoidTully&Co'
Apr 30,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO5
Lettings (as a Tenant)
Postcode: PO5
2
people found
this helpful
Initially, and due wholly to the excellent customer service of Tom Duddle, I couldn't have praised Tully and Co more. Our situation regarding moving to Portsmouth and affording the various costs involved was aliviated by Tom, who showed real care and concern for us and ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Terrible!We have lived in a 5 bed house for 6 months ......”
1 Star Review
Apr 17,2013
By:
'Alex'
Apr 17,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO5
Lettings (as a Tenant)
Postcode: PO5
2
people found
this helpful
Terrible!
We have lived in a 5 bed house for 6 months now and had nothing but trouble, the house was disgustingly dirty when we moved in, particularly toilets and mould in bathroom. They were also stuff left in draws and cupboards including used fake nails and ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Also I want to praise staff member Tom Duddle. Since ......”
4 Star Review
Feb 20,2013
By:
'Karen'
Feb 20,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: PO4
Lettings (as a Tenant)
Postcode: PO4
1
people found
this helpful
Also I want to praise staff member Tom Duddle. Since renting with Tulleys in June 2012 they have supported me with all aspects of my tenancy, especially maintanence. In particular I had a broken window in my front door that was fixed the same day I ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“i met your agent kerry, at above address with my 13......”
1 Star Review
Oct 06,2012
By:
'kerry'
Oct 06,2012
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
4
people found
this helpful
i met your agent kerry, at above address with my 13yr old daughter and her friend, we went in and the flat smelt of mould, trash everywhere and mould. kerry tried his best to answere my questions but when i asked what the extra £100 is ...
read full review
What agent could do to change your mind?
nothing, he was a nice enough boy, but even he was embarressed.
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“Simply the best. I'd like to thank all the staff ......”
5 Star Review
Aug 21,2012
By:
'Saff'
Aug 21,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0
people found
this helpful
Simply the best. I'd like to thank all the staff in Tully & Co . I had two good years , trouble free ....
read full review
0
people found
this helpful
Was this helpful?
Yes
Firstly I am so sorry you feel so angry.
I am afraid I will have to refute your comments. You state that you did not receive your deposits back, as this is a very slanderous comment I believe you should produce evidence to prove this, we have proof that all of your deposits were returned in full to all of you on 14-7-2009. We are a professional business and our records are extensive and luckily are kept for 6 years in accordance with the law as your occupation of the property was 6 years ago, however we do keep electronic records for longer. These electronic records clearly show that every maintenance issue was dealt with when reported including no heating and a new lock for the front door and making sure it was secure after you had been burgled. On 20-3-08 it was reported that the radiators were not getting hot and the water was only luke warm, Tyrone Guy (a gas safe registered engineer) was sent and the remedy was a mechanical clean at a cost of £137.48, the job was completed by 25-03-08. On the 08-12-08 you reported that you had been burgled and a job sheet was given to Pretty as a picture (please repair double glazed front door and windows, as tenants were burgled at the weekend) the cost of the repair was £210.00 and I believe that the front door has not changed from that day to this.
It is clear you seem to be angry with us (even after 6 years) but I am at a loss as to why as none of what you have said appears to be true and the evidence is there to prove this.
Although we only act as agents for landlords and do not actually own the properties we look after we do however endeavour to ensure that the properties we rent out are in a decent condition for any tenants wishing to rent them. We will always make sure that the tenants Statutory rights and the Landlords Statutory obligations are up held.