“Absolutely horrific, apparently the service stops when the offer has ......”
1 Star Review
Apr 29,2014
By:
'Chrisbaxtercoyle'
Apr 29,2014
Branch: Torquay, 115 Union Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Torquay, 115 Union Street
Sales (as a Vendor)
Postcode:
9
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Absolutely horrific, apparently the service stops when the offer has been made on your house, we sold our house in torquay through Connells torquay branch hoping for a good, quick, clean sale especially the the large fee they were charging, unfortunately none of which were the case, 16 weeks for no chain just a simple transaction you would think. I have never encountered a business that lies thought their teeth and then denies that they said anything. This would be not so frustrating but when we asked if we could move before christmas we were told yes, and then when this didn't happen due their poor control they then said that they never said that, especially irritating when you have 2 children under 3 and the vendors of the house you are buying move out before christmas as they were away and we didn't actually complete until the end of January, even though the offer on our house was accepted on 11th October.
When we complained on advice from another agent who also helped with the sale they then denied they did anything wrong and felt they did a good job, unbelievable. Would never use the company again and anyone considering using them should really try and look elsewhere.
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