100% sales valuation accuracy
100% sales fee satisfaction
60% lettings valuation accuracy
40% lettings fee satisfaction
Apr 29,2014
Apr 29,2014
0
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Very thorough service received from Hemmings Hanlon Clark. I've been looking at lots of properties being sold by a variety of estate agents for many weeks and by a huge margin, this company was the most thorough in terms of quickly responding to my enquiries, confirming viewings by email when asked, follow-up calls after viewing and just great to deal with. Stephanie Girvan was my contact throughout and she was both polite & friendly and kept me up-to-date at every stage. Keep up the good work Stephanie and if I or anyone I know needs anything house wise doing in future, I wouldn't hesitate to use/recommend you. Many thanks, Pauline
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Latest Reviews
19th Apr 2019
reviewed by 'Grumpy'
28th Jun 2018
reviewed by 'y'
16th Jun 2017
reviewed by 'Alison'
13th Jun 2017
reviewed by 'X'
20th Apr 2017
reviewed by 'Stevie'
Opening Hours
Address
Hanlon Clark
8 Main Street
Strathaven
South Lanarkshire
ML10 6AJ
01357 520831
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £52,000 | £76,000 |
| Lettings | 60% | 40% | £395 | £695 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 5 | 3 | 3 | 4 | 0 | 4 | 0 | 0 | 0 |
Areas covered
- ML10
- ML11
- ML9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 19,2019
Apr 19,2019
6
people found
this helpful
this helpful
As a Landlord, Hanlon Clark were constantly late in paying rents and only did so after having to chase them every month. All my tenants complained about the lack of any business ethics and customer care is not within their vocabulary. They could certainly write ...
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Aug 12,2018
Aug 12,2018
7
people found
this helpful
this helpful
Completely unprofessional company with little or no interest in rental tenants. Wait a ridiculous amount of time to have any repairs done, even emergency repairs. Only way to contact them with an emergency out with office hours is email. Only return calls or emails when ...
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Jun 28,2018
Jun 28,2018
1
people found
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I have recently used Hanon Clark to market my property in Strathaven and the service and feedback from Jan and the team was always good there approach is friendly and they were always very punctual at phoning back to give feedback on viewings and following ...
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Comment on agent fees
Good
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Jun 16,2017
Jun 16,2017
13
people found
this helpful
this helpful
Stay away Donna doesn't pay landlord rent to you without being hounded every month to pay it!! Shockingly unprofessional...
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Comment on agent fees
Everything is awful
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Jun 13,2017
Jun 13,2017
12
people found
this helpful
this helpful
Do not use hanlon Clark I let my flat out & rent is constantly late, I've checked for 6 months with client & rent is paid on time (bank statements prove this). I would strongly never use or advise this agent, every time I've tried to contact them ...
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Apr 20,2017
Apr 20,2017
7
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this helpful
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Please note this is NOT Hemmings Hanlon Clark but Hanlon Clark. Because of late payments continually to me as a Landlord, I hesitated moving to Hemmings Homes when Craig Hemmings started his own Company, but I am so glad I did, no more late payments ...
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Comment on agent fees
Relatively competitive
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Mar 31,2017
Mar 31,2017
10
people found
this helpful
this helpful
rented a property through this agency never agin would I use them very little contact with them for the full period I was in the flat
check out cleaning fees are astronomical and completely overcharged me I also asked repeatedly for a breakdown and im ...
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Comment on agent fees
n/a
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“Unfortunately they are 100% unprofessional, letting my property through them and ......”
Feb 01,2017
Feb 01,2017
6
people found
this helpful
this helpful
Unfortunately they are 100% unprofessional, letting my property through them and ran into the following problems:
- frequently ignore emails
- twice in 6 months they simply forgot to pay forward my rent payment
- quarterly inspection documented in the agreement was not performed
- 2 months after ...
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Oct 20,2014
Oct 20,2014
0
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I had a very positive experience with Hemmings Hanlon Clark. Craig was extremely helpful and informative when he visited me at my property to take picture of the house. The girls in the office were great - they were always cheery on the phone and ...
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Oct 21, 2014
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(1)
Hi Cheryl
Thanks for taking the time to review the service you received from Hemmings Hanlon Clark, your feedback is important to us and we are delighted you were happy with the full sales process.
Craig ...
Oct 11,2014
Oct 11,2014
0
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Stephanie was great so helpful anytime I needed her. Answered any question I had about the house and all the way through. Very pleasant and made my exoteric ante of buying our first home so easy. Thanks Stephanie :)!...
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Jun 13,2014
Jun 13,2014
0
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What a service!! We can not fault Hemmings Hanlon and Clark at all. In our eyes they are second to none. We have been through the mill with perhaps more well know agents who promised us the world and delivered us nothing. From the very ...
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Jun 13, 2014
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(1)
Hi Vic,
Thanks ever so much for taking the time to share your experience with us. Glad you found the service helpful and had no problems. If you need anything in the future you know where to find us. I wish you all the luck in the world for going forward. It was an honor to sell your property. Thanks again and All the best.
Kind regards
Steph Girvan ...
May 15,2014
May 15,2014
0
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As a landlord we require a tenant find only service and are quite specific in our requirements. We found Hemmings Hanlon Clark to be very professional, they kept us updated about viewings and feedback and at all stages of the tenant application process. The staff ...
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May 13,2014
May 13,2014
0
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Stephanie was polite, friendly, helpful and professional. She was always available and provided me with all the information I required. Stephanie also recommended a solicitor that was extremely professional and saved me money. I couldn't ask for more....
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May 13, 2014
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(1)
Hi Kyle
Thank you for the review and glad you were happy with the service provided. I wish you all the best in your new home and for the the future. If there is anything else you need just call or email. Thanks again.
Kind Regards
Steph Girvan ...
Apr 29,2014
Apr 29,2014
0
people found
this helpful
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I started using the agents for renting a property back in December of 2013. Since this point I have had nothing but positive interactions. I haev primarily dealt with Stephanie Hogg and I have found her to be polite and communicative. She has been proactive in ...
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Apr 29,2014
Apr 29,2014
0
people found
this helpful
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Very thorough service received from Hemmings Hanlon Clark. I've been looking at lots of properties being sold by a variety of estate agents for many weeks and by a huge margin, this company was the most thorough in terms of quickly responding to my enquiries, ...
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Apr 29, 2014
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(1)
Hi Pauline,
Thanks ever so much for that. Glad you found it an easy process in this case and you got the flat you wanted. If there is anything else you need at any point don't hesitate to call. Thanks again Pauline and congratulations with your new property. All the best for the future.
Kind regards and Many Thanks
Steph Girvan ...
Mar 09,2014
Mar 09,2014
0
people found
this helpful
this helpful
I cannot rate Hemming Hanlon Clark highly enough. The girls were professional in every aspect of their job. Having had trouble evicting a Tenant, HHC took this problem off my hands and dealt efficiently and effectively with the situation. I now have a new Tenant ...
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Jan 20,2014
Jan 20,2014
4
people found
this helpful
this helpful
The service has been pathetic. I have problems constantly and I was spoken to in a very cheeky manner by Donna Hanlon-Clark....
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Jan 19,2014
Jan 19,2014
1
people found
this helpful
this helpful
I have been renting from Hemmings Hanlon and Clark for nearly a year. I am very pleased with the service, the local office answers any questions and needs I have promptly and completely. I usually get a response to email within one working day and ...
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Jan 15,2014
Jan 15,2014
1
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I found the staff very friendly and easy to talk to. They explained things very well. They made me feel at ease at all times. They kept me up to date with information. Most importantly to me I had a regular flow of viewers which ...
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Jan 15, 2014
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Hi Barbara,
Thank you for taking the time to put in a review glad you were happy with the srvice and glad we got our property sold for you. All the best for the future.
Kind regards
Steph Girvan ...
Sep 20,2013
Sep 20,2013
0
people found
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I've dealt with Stephanie throughout the whole process of purchasing the stated property and she was always very helpful and always kept me up to date with the proceedings. She was also very helpful in helping us find the right property and it was a ...
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Sep 20, 2013
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(1)
Hi Gary,
Thank you for taking the time to review your experience with our company. It was a pleasure to help you through the process of find you the right property. Hope all goes well and everything works out for you. Goodluck in the future and with your new property. Thanks again Gary.
Kind regards
Steph Girvan & the Team at Hemmings Hanlon Clark ...
Apr 20,2013
Apr 20,2013
0
people found
this helpful
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Hemings Hanlon and Clark have managed our two properties as per all agreements made with them. It's has been done without fuss or problems. One of the properties has been relent in a very timely manner. Donna or one of her staff always keeps contact, ...
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Sep 13, 2013
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(1)
Hi Ian
Thanks for your feedback and for recommending us to others. We are glad you have had been happy with the service you have received so far and we aim to continue this in the future.
Kind Regards
The team at Hemmings Hanlon Clark ...
Mar 16,2013
Mar 16,2013
1
people found
this helpful
this helpful
Agent arrived on time to view premises for letting. She gave a fair opinion of property and its potential rental income.She was extremely helpful and curteous at all times and advised me of the documents they would require from me prior to letting. I ...
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Mar 15,2013
Mar 15,2013
0
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I have found Hemmings Hanlon Clark to be helpful and willing to assist with any issues and discussions with the landlord. Friendly and helpful lot. I would recommend any person who is looking at letting to use this company as I have had a good ...
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Mar 14,2013
Mar 14,2013
1
people found
this helpful
this helpful
Professional , efficient and extremely helpful when I was left in the lurch by a rogue letting agent .
Very approachable and always return my calls or emails....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:21 AM 15/06/2016 by donna hanlon
Thanks ever so much for that. Glad you found it an easy process in this case and you got the flat you wanted. If there is anything else you need at any point don't hesitate to call. Thanks again Pauline and congratulations with your new property. All the best for the future.
Kind regards and Many Thanks
Steph Girvan