100% sales valuation accuracy
100% sales fee satisfaction
Apr 28,2014
Apr 28,2014
2
people found
this helpful
this helpful
After a recent visit from the manager of Selsdon bairstow eves, I was absolutely shocked with the abismal level of customer service skills she has. I was waiting in on behalf of someone for a valuation - when I explained this she was extremely rude stating this was a waste of her time and talking to me like some child. As a 23 year old woman currently buying a house I would never even breathe in the direction of a bairstow eves branch. She was so vein that after tearing her pack from my hand, moaned when her picture was not facing outwards, then went on to accuse me of removing parts from it and touching something that wasn't meant for me. In the end I called the owner to come round, defeating the whole idea of me waiting in and she actually said before sitting there in silence as clearly It was beneath her to talk to me - she will wait and I can get on with whatever it was I was doing. In my own home! I am shocked that she is allowed to run a branch and think maybe she should be put on a customer service course or learn basic manners before being let loose on the public again. Absolutely appaled with my visit!
What agent could do to change your mind?
Learn some manners!Attached Filesnbsp;
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Latest Reviews
2nd Jun 2018
reviewed by 'Cliff'
28th Apr 2014
reviewed by 'Chazzu2408'
Opening Hours
Address
Bairstow Eves
182\/184 Addington Road
Selsdon,South Croydon
Greater London
CR2 8LB
020 8657 0051
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £250,000 | £250,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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“I cannot praise Chloe's helpfulness highly enough.Throughout the somewhat daunting process she has gone up and beyond the call of duty....”
Jan 08,2019
Jan 08,2019
0
people found
this helpful
this helpful
Throughout the experience of selling ,Chloe has been extremely helpful and kind ..and has encouraged me whenever things got a bit daunting....
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read full review
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Jun 02,2018
Jun 02,2018
1
people found
this helpful
this helpful
Bairstow eves was the second estate agent I went with to sell my property. Unlike the first, they continued to get me people to view my property even after it had been up for sale for a while. All the staff I dealt with at ...
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Comment on agent fees
They are what they are.
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Apr 28,2014
Apr 28,2014
2
people found
this helpful
this helpful
After a recent visit from the manager of Selsdon bairstow eves, I was absolutely shocked with the abismal level of customer service skills she has. I was waiting in on behalf of someone for a valuation - when I explained this she was extremely rude ...
read full review
read full review
What agent could do to change your mind?
Learn some manners!Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
