Southwark, London, SE1
4.7/5, 683 reviews
95% recommended
94% sales valuation accuracy
96% sales fee satisfaction
96% lettings valuation accuracy
91% lettings fee satisfaction
Leonard Leese Specialist Agents in Central London

“I am an established Letting Agent myself being in Hertfordshire ......”

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Apr 25,2014
Minithumbup
By: 'Mr'
Apr 25,2014
2 people found
this helpful
I am an established Letting Agent myself being in Hertfordshire for 20 years with my own company so have had many experience good and bad with other Letting Agents. Ollie and Jordan were not only professional in their approach, but very 'on the ball' providing excellent customer service even to another agency. They also dealt with my client with great respect and confidence meaning my relationship with my client has not only been a happy one, but has also cemented my relationship with them greater than before.

Nice to see that good old fashioned customer service has not been forgotten in our ever demanding industry.
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Was this helpful? Yes
By: Leonard Leese
May 20, 2014
Thank you for leaving a review for our Lettings Team at Leonard Leese/

We are very happy to receive such positive feedback from you and it's is great to hear that our Lettings Teams continue to provide all of our clients with excellent all round service.

Best Wishes from Leonard Leese

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Latest Reviews

View all Reviews 683
14th Aug 2024
reviewed by 'Paddy'
“Toby has been unbelievably helpful in our search for a flat in London. Really quick turnarounds and was flexible enough ......”
13th Aug 2024
reviewed by 'Wayne'
“I had a great experience with looking for an apartment to let with Toby! He was super helpful and responsive ......”
12th Aug 2024
reviewed by 'Jonty'
“Toby is an experienced letting agent with a thorough understanding of the rental market in the central London area. He ......”
5th Aug 2024
reviewed by 'Vasile'
“Toby was super helpful throughout whole sale process. He was a sales agent for the flat that we bought and ......”
1st Aug 2024
reviewed by 'Dr Alice Manson'
“Toby has always been helpful, communicative and effective when it has come to property re-letting. We've rented out our flat ......”
31st Jul 2024
reviewed by 'Alex'
“Renting from overseas is a fairly daunting experience. But Toby was communicative and helpful, going so far as to ring ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Leonard Leese
230 Borough High Street
Southwark,London
Greater London
SE1 1JX
020 7015 1360, 020 7015 1369

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £65,000 £550,000
Lettings 96% 91% £315 £3,667
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
171 2 327 20 55 1 71 2 27 7
Areas covered
  • SE1
  • SE11
  • SE16
  • SE17
  • E1
  • EC
  • WC
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“lovely bloke...”

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Aug 14,2024
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Toby
By: 'Paddy'
Aug 14,2024
0 people found
this helpful
Toby has been unbelievably helpful in our search for a flat in London. Really quick turnarounds and was flexible enough to meet us on a Sunday to give us the keys and help us move in...
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“I had a great experience with Toby looking for an apartment...”

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Aug 13,2024
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By: 'Wayne'
Aug 13,2024
0 people found
this helpful
I had a great experience with looking for an apartment to let with Toby! He was super helpful and responsive throughout the process and went above and beyond!...
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“Toby is an experienced letting agent with a t......”

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Aug 12,2024
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By: 'Jonty'
Aug 12,2024
0 people found
this helpful
Toby is an experienced letting agent with a thorough understanding of the rental market in the central London area. He knows what rent prices are realistically achievable -- even if they sound insanely high -- and knows how to spot potential problems before they become ...
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“Toby was super helpful throughout whole sale ......”

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Aug 05,2024
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By: 'Vasile'
Aug 05,2024
0 people found
this helpful
Toby was super helpful throughout whole sale process. He was a sales agent for the flat that we bought and we decided to continue to use him for rentals . Even sale took some time due to legal a docs from the seller - Toby was ...
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“Toby has always been helpful, communicative a......”

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Aug 01,2024
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By: 'Dr Alice Manson'
Aug 01,2024
0 people found
this helpful
Toby has always been helpful, communicative and effective when it has come to property re-letting. We've rented out our flat through Leonard Leese for over fifteen years and have always been very satisfied with the service they offer, and how responsive and helpful they've been...
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“Renting from overseas is a fairly daunting ex......”

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Jul 31,2024
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By: 'Alex'
Jul 31,2024
0 people found
this helpful
Renting from overseas is a fairly daunting experience. But Toby was communicative and helpful, going so far as to ring me personally after our relocation agent put us in touch. Toby was forthcoming with information and easy to deal with via phone and email. Toby ...
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“Toby has been brilliant again with the rentin......”

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Jul 27,2024
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Toby
By: 'David Humber'
Jul 27,2024
0 people found
this helpful
Toby has been brilliant again with the renting of my property. I've used LL previously and they've always been pleasant, responsive and helpful. I'd recommend....
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“Professional and Efficient...”

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Jun 28,2024
Minithumbup
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Claudine
By: 'Jayesh'
Jun 28,2024
0 people found
this helpful
Toby and the LL team have been great throughout the process of selling our property. We purchased the property through them, let it through them and eventually sold it through them too - always been a pleasure to deal with you all the way through!...
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“Several positive experiences renting with the......”

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Jun 11,2024
Minithumbup
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Toby
By: 'Claudia'
Jun 11,2024
0 people found
this helpful
Several positive experiences renting with the help of Toby. As I have needed different flats in the area, one bed and two bed furnished. Toby has always offered me quality properties with attentive landlords. One of those properties was fully managed so I had more ...
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“I thoroughly recommend Leonard Leese. Much be......”

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Jun 03,2024
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By: 'Stephen'
Jun 03,2024
0 people found
this helpful
I thoroughly recommend Leonard Leese. Much better than other letting agents we used in the past and subsequently to sell the property. Toby has been an absolute pleasure to deal with. He is on the ball, dealing with matters promptly and efficiently. It makes such ...
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“Had some unexpected complications arise durin......”

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May 30,2024
Minithumbup
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Lenni-Mai
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Claudine
By: 'Sean'
May 30,2024
0 people found
this helpful
Had some unexpected complications arise during my tenancy due to a conflict with a neighboring flat and Lenni-Mai and Claudine went above and beyond as my property managers to ensure that my interests were taken care of and the problem was sorted! Would most definitely ...
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“Brilliant experience renting a new property t......”

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May 28,2024
Minithumbup
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By: 'Karla'
May 28,2024
0 people found
this helpful
Brilliant experience renting a new property through Leonard Leese, with full credit to Toby! The entire process has been extremely smooth, with helpful updates throughout and great response times. Toby has been an amazing point of contact, very friendly and professional service, and always getting ...
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“Toby and all the Leonard Leese staff have bee......”

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May 23,2024
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By: 'Mike'
May 23,2024
0 people found
this helpful
Toby and all the Leonard Leese staff have been an enormous help to me. Living remotely from the property they have taken all the pain out of the entire letting and management process. Highly recommended!!!!...
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“Toby was utterly brilliant! He was calm, kind......”

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May 20,2024
Minithumbdown
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By: 'Jennifer'
May 20,2024
0 people found
this helpful
Toby was utterly brilliant! He was calm, kind, transparent and extremely helpful. We definitely recommend him. Without hesitation....
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“Great agents...”

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May 17,2024
Minithumbup
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By: 'N Bragg'
May 17,2024
0 people found
this helpful
I can't recommend Leonard Leese highly enough! They made selling my apartment an absolute breeze. From start to finish, their team was professional, responsive, and truly went the extra mile. They took care of everything, kept me informed every step of the way, and ultimately ...
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“Smooth, professional, knowledgeable, friendly......”

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May 17,2024
Minithumbup
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Toby
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Moses
By: 'Nick'
May 17,2024
0 people found
this helpful
Smooth, professional, knowledgeable, friendly service. Know the local market well....
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“Challenging Experience with Leonard Leese, Borough Office...”

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Nov 15,2023
Minithumbdown
By: 'jesus'
Nov 15,2023
0 people found
this helpful
I am writing to share my experience with Leonard Leese, Borough Office, which was unfortunately less than satisfactory. My aim is to provide an honest account of my tenancy to aid future tenants in making an informed decision. Delayed Response to Urgent Repairs: Within a ...
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“Says the things you want to hear but fails to......”

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Nov 13,2023
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By: 'Oliver'
Nov 13,2023
0 people found
this helpful
Says the things you want to hear but fails to keep to promises. When I first spoke with Toby I thought he was a nice guy. However, when it actually came to the important aspects of communicating and mediating the process between us (the tenants) ...
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“Kieran was very supportive and understanding ......”

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Oct 19,2023
Minithumbup
By: 'Mo'
Oct 19,2023
0 people found
this helpful
Kieran was very supportive and understanding during our rent process...
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“Very straight forward and efficient would def......”

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Oct 19,2023
Minithumbup
By: 'Hamza'
Oct 19,2023
0 people found
this helpful
Very straight forward and efficient would definitely recommend this agent...
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“We engaged Leonard Leese when we saw an adver......”

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Mar 23,2023
Minithumbup
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Toby
By: 'Martyn & Charlotte'
Mar 23,2023
0 people found
this helpful
We engaged Leonard Leese when we saw an advertised property online, we went to their Borough office and the first person we spoke to was Toby. From the start he was very approachable and knowledgable. From that day everything has been so smooth and much ...
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“Lenni is a very friendly and efficient house manager...”

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Nov 08,2022
Minithumbup
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Lenni-Mai
By: 'Linsen'
Nov 08,2022
0 people found
this helpful
Lenni is a very friendly and efficient house manager. Although we have only moved in for half a month, she has helped us with a lot of tricky issues, including repairs and missing furniture. Because of her, the communication process between us and the landlord ...
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By: Mrs Claudine Sanders
Nov 10, 2022
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Thank you for taking the time to leave a review for Leonard Leese, we really appreciate your feedback and will be sure to pass on your comments to our team. ...

“Dominic helped two international graduates secure their dream home...”

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Nov 08,2022
Minithumbup
By: 'Karen'
Nov 08,2022
0 people found
this helpful
Dominic helped us (two international graduates) secure a flat we could have only dreamt of. He was kind, helpful and attentive to our specific circumstances. He did an excellent job liaising with the landlord and made the process seemless and smooth. We would highly recommend ...
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By: Mrs Claudine Sanders
Nov 10, 2022
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Thank you for taking the time to leave a review for Leonard Leese, we really appreciate your feedback and will be sure to pass on your comments to our team. ...

“I’m living a one bed apartment and the locati......”

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Nov 07,2022
Minithumbup
By: 'Xinli'
Nov 07,2022
0 people found
this helpful
I’m living a one bed apartment and the location is really good. Dominic was being friendly, efficient and helpful the whole time . Everything got sorted within one week since I my offer got accepted by landlord....
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By: Mrs Claudine Sanders
Nov 10, 2022
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Thank you for taking the time to leave a review for Leonard Leese, we really appreciate your feedback and will be sure to pass on your comments to our team. ...

“Praises and Recommendation...”

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Nov 05,2022
Minithumbup
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Toby
By: 'Ronnie'
Nov 05,2022
0 people found
this helpful
Toby is always very helpful and responses to my enquiries quickly, and most gratefully all keeps me updated of the progress whenever my property is looking for new tenants. I am very happy with his performance and highly recommend him for lettings and other properties ...
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By: Mrs Claudine Sanders
Nov 10, 2022
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Thank you for taking the time to leave a review for Leonard Leese, we really appreciate your feedback and will be sure to pass on your comments to our team. ...

“Moses is incredibly professional and promptly......”

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Nov 04,2022
Minithumbup
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Moses
By: 'Federica'
Nov 04,2022
0 people found
this helpful
Moses is incredibly professional and promptly replied to every question I had. He made the whole process easy. Very positive experience....
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By: Mrs Claudine Sanders
Nov 10, 2022
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Thank you for taking the time to leave a review for Leonard Leese, we really appreciate your feedback and will be sure to pass on your comments to our team. ...

“Outstanding Service...”

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Nov 02,2022
Minithumbup
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Toby
By: 'Leo'
Nov 02,2022
0 people found
this helpful
Toby has been our letting agent on behalf of Leonard Leese for three years since we moved back to Australia. As a landlord based overseas, one has to rely totally on the skills and integrity of the letting agent to ensure that one's property is ...
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By: Mrs Claudine Sanders
Nov 02, 2022
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Thank you for taking the time to leave a review for Leonard Leese, we really appreciate your feedback and will be sure to pass on your comments to our team. ...

“Toby is one of the best ,he has looked after......”

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Nov 02,2022
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By: '21 Godfrey Court'
Nov 02,2022
0 people found
this helpful
Toby is one of the best ,he has looked after our property for over three years . Everything is done efficiently and he quickly provides answers to any questions that we have . He is a credit to Leonard leese...
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By: Mrs Claudine Sanders
Nov 02, 2022
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Thank you for taking the time to leave a review for Leonard Leese, we really appreciate your feedback and will be sure to pass on your comments to our team. ...

“The apartment tour, move in and the whole pro......”

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Nov 02,2022
Minithumbup
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Moses
By: 'Pierre'
Nov 02,2022
0 people found
this helpful
The apartment tour, move in and the whole process was smooth. Moses was particularly easy to deal with, and very professional....
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“Toby inspires trust and has been completely s......”

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Oct 31,2022
Minithumbup
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Toby
By: 'Terry'
Oct 31,2022
0 people found
this helpful
Toby inspires trust and has been completely straightforward over all our dealings with our 2 properties. It's not so common....
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By: Mrs Claudine Sanders
Nov 02, 2022
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Thank you for taking the time to leave a review for Leonard Leese, we really appreciate your feedback and will be sure to pass on your comments to our team. ...
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Landlord Fees

Let only service
9.6% (inc. VAT), Pay Upfront (Fees are not negotiable)

Tenant find only service, equal to 8% + vat.

Last updated on 04/06/2019, 12:31 PM by C Sanders

Full Management Service
18% (inc. VAT), Pay Upfront (Fees are not negotiable)

Tenant find and management service equal to 15% + vat

Last updated on 04/06/2019, 12:31 PM by C Sanders - Manager

Pending
12% (inc. VAT), Pay Upfront (Fees are not negotiable)

Tenant find and rent collection service equal to 10% + vat

Last updated on 04/06/2019, 12:31 PM by C Sanders - Manager

Tenancy Agreement
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)

Drawing up of tenancy agreement.

Last updated on 04/06/2019, 12:31 PM by C Sanders - Manager

Pending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)

Arranging of gas certificate for the property.

Last updated on 04/06/2019, 12:34 PM by C Sanders - Manager

Pending
£144 (inc. VAT), Pay Upfront (Fees are not negotiable)

Arranging an Energy Performance Certificate.

Last updated on 04/06/2019, 12:38 PM by C Sanders - Manager

Pending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)

Register the deposit with The Deposit Protection Scheme or Flatfair Zero Deposit Scheme.

Last updated on 04/06/2019, 12:38 PM by C Sanders - Manager

Pending
£90 (inc. VAT), Pay Upfront (Fees are not negotiable)

Inspection of the property and report provided.

Last updated on 04/06/2019, 12:38 PM by C Sanders - Manager

Pending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)

Arrangement of Legionnaires Certificate.

Last updated on 04/06/2019, 12:40 PM by C Sanders - Manager

Pending
£270 (inc. VAT), Pay Upfront (Fees are not negotiable)

Full property inventory for a one bedroom property. This will increase by £10.00 for each additional bedroom.

Last updated on 04/06/2019, 12:41 PM by C Sanders - Manager

Pending
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)

Arrange a check out at the end of the tenancy.

Last updated on 04/06/2019, 12:56 PM by C Sanders - Manager

Change of Sharer
£300 (inc. VAT), Pay Upfront (Fees are not negotiable)

Let only service only - Where there is a change of tenant during a tenancy, the landlord will pay to the agent a fee of £250.00 + vat in order to facilitate the change of tenant.

Last updated on 04/06/2019, 12:43 PM by C Sanders - Manager


Vendor Fees

Pending
2% (inc. VAT), On Completion (Fees are not negotiable)

Selling your property through Leonard Leese. A fee of 2% will be due upon completion of the sale.

Last updated on 04/06/2019, 1:04 PM by C Sanders - Manager


Tenant Fees

Holding Deposit (per tenancy)

One weeks holding deposit is taken to secure the tenancy and will be deducted from the overall move in monies.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Change of Sharer

Replacement of tenant - A charge of £50.00 (incl of vat) will be due per tenant that is replaced during the tenancy. If there are any further costs incurred by the agent in order to facilitate the change of tenant, these costs will be provided to the tenant and invoices provided to confirm such costs.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Pending

Where a tenant or tenants break their fixed term agreement, costs incurred by the landlord to re-let the property will be chargeable to the tenants, this will include payment of fees the landlord has paid to Leonard Leese to let the property.

Last updated on 04/06/2019, 12:33 PM by C Sanders - Manager

Lost Keys

Tenants are to pay for replacement keys, fobs or security keys for their property if they are lost or stolen during the tenancy. this also includes mailbox, bicycle sheds, refuse cupboards and car parking.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Tenancy Deposit

Tenants are to pay a deposit of five weeks rent where the annual rent is under £50,000.00.

If the annual rent exceeds £50,000.00 a maximum deposit of six weeks rent will be due.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Default Rent Payment

If a tenant/tenants default on their rent payment, interest charges of 3% above the Bank of England base rate in interest on the late payment of rent will be due from the date the payment is missed.

Last updated on 04/06/2019, 12:32 PM by C Sanders - Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:26 PM 02/03/2017 by allAgents

Awards won by Leonard Leese, London SE1 1JX



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Leonard Leese

Branch - Southwark, London, SE1

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