Salford Quays City Living, Salford Quays, M50
4.6/5, 79 reviews
94% recommended
88% sales valuation accuracy
95% sales fee satisfaction
92% lettings valuation accuracy
78% lettings fee satisfaction

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“I am a landlord who previously used Thornley Groves to ......”

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Apr 24,2014
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Ian
By: 'Paul'
Apr 24,2014
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I am a landlord who previously used Thornley Groves to find my tenants. Over the last few years I had become dissatisfied with their poor service. I did have Reeds Rains recommended so this is the first time I have used them as a landlord and from my first contact through to my agent Ian Jordan the service was very good. Ian understood my needs and requirements as a landlord. And was very good at sourcing the right tenant at a very good rental rate. Ian kept me informed every step of the way. And he even contacted me after my tenant had moved in. To make sure that I was happy with my tenant and the service I have received... Which I am very happy with.
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Latest Reviews

View all Reviews 79
3rd Jan 2024
reviewed by 'hy'
“When I was renting the apartment in Salford. The Reeds Rains team help me a lot, special thanks to Amber ......”
1st Dec 2023
reviewed by 'Santhosh'
“One of the worst agent in Manchester, please guys don’t go with these agents, they will cheat you like ......”
12th Sep 2023
reviewed by 'Emily Liang'
“The Salford Branch of Reeds Rains Letting agency provide a stellar 3-year full management service for my apartment. Amber Tildesley's ......”
17th Dec 2022
reviewed by 'Andrew'
“Was a tenant via Reeds Rains Salford Quays, for a year. I was a perfect tenant, looked after the place ......”
15th Jul 2022
reviewed by 'Wayne'
“Have been a client for many years and they have looked after my rental property excellent and i have had ......”
8th Apr 2019
reviewed by 'Jane'
“Laura Croft has gone above and beyond in getting my flat sold. This has been a probate sale and we ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Reeds Rains
2 Anchorage Quay
Salford Quays
Greater Manchester
M50 3YW
0161 236 9088

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 95% £89,950 £245,000
Lettings 92% 78% £500 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 21 4 15 0 18 0 2 0
Areas covered
  • M50
  • M5
  • M16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Great Team...”

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Jan 03,2024
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Amber
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Ian
By: 'hy'
Jan 03,2024
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When I was renting the apartment in Salford. The Reeds Rains team help me a lot, special thanks to Amber Tildesley/ Ian Jordan/Jodie Cooper. They are a great team, and I am so glad to recognize all of you. Thanks...
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“Looting agency...”

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Dec 01,2023
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Amber
By: 'Santhosh'
Dec 01,2023
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One of the worst agent in Manchester, please guys don’t go with these agents, they will cheat you like anything. Before one of my friend suggested not to go but later I realised. Trust me they will loot your money...
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“Wonderful letting management experience at the Salford Branch of Reeds Rains...”

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Sep 12,2023
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Amber
By: 'Emily Liang'
Sep 12,2023
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The Salford Branch of Reeds Rains Letting agency provide a stellar 3-year full management service for my apartment. Amber Tildesley's professionalism, friendliness, and efficiency in the service have been very impressive. I have a wonderful experience at this agency, especially via Amber's service....
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“Underhanded!...”

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Dec 17,2022
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Amber
By: 'Andrew'
Dec 17,2022
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Was a tenant via Reeds Rains Salford Quays, for a year. I was a perfect tenant, looked after the place and was then served with a no fault eviction notice. This came after a yearly 'thorough property inspection' where agent was in the property for ...
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“Have been a client for many years and they h......”

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Jul 15,2022
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Amber
By: 'Wayne'
Jul 15,2022
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Have been a client for many years and they have looked after my rental property excellent and i have had very good clients renting from me. Yours Wayne....
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“Jane Steadman...”

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Apr 08,2019
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By: 'Jane'
Apr 08,2019
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Laura Croft has gone above and beyond in getting my flat sold. This has been a probate sale and we live along way away in Wiltshire so have not been on hand to deal with all the little things needed to complete the sale, like ...
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Comment on agent fees
Average
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“Complex purchase made easy...”

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Oct 18,2018
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Laura
By: 'Jurgen'
Oct 18,2018
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Laura never failed to reply to queries, and had no hesitation in meeting our demand for further viewings of the property when we felt hesitant as this was a repossession. Great service Laura, well done....
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“Helpful & Responsive...”

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Aug 06,2018
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By: 'Jacqueline'
Aug 06,2018
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Good pre, during and even after-sales service from the agent Laura Croft. We needed to complete the purchase at a certain time and Laura helped us a lot in expediting the process....
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By: Reeds Rains
Aug 09, 2018
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We're so grateful that you took the time to review our services Jacqueline. You can earn Amazon.co.uk Gift Cars when you join our Refer A Friend scheme and recommend our services. Visit reedsrains.co.uk/refer-a-friend to find out more. ...

“Property manager Amber is helpful and attentive. I appreciate her ......”

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Feb 15,2018
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By: 'Tom'
Feb 15,2018
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Property manager Amber is helpful and attentive. I appreciate her efforts and i am counting on her this time to renew the further term tenancy....
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Comment on agent fees
First year was an offer by Ian fully management 7 % but they have incred the to 10% on the second year which was quite bad for me.
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“Ian Jordan was a pleasure to work with. He gave ......”

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Oct 31,2017
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Ian
By: 'Chadders'
Oct 31,2017
0 people found
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Ian Jordan was a pleasure to work with. He gave an accurate evaluation on rent, and found tenants very quickly. He was efficient, punctual, cheerful and patient (I had not bought and let in the UK before so he had to explain many things to ...
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Comment on agent fees
Don't know - first time letter - nothing to compare with
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“It was wonderful working with Laura and she was very ......”

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May 19,2017
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Laura
By: 'Sally'
May 19,2017
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It was wonderful working with Laura and she was very helpful with the sale. Also Kieran was very helpful when it was rented before the property was sold...
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It was wonderful working with Laura and she was very helpful with the sale. Also Kieran was very helpful when it was rented before the property was sold
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“- Myself trying to persuade one of your employees to ring ......”

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Oct 20,2016
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By: 'Matthew'
Oct 20,2016
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- Myself trying to persuade one of your employees to ring the landlord when the boiler was broken and I had been without heat and water for over a week with a broken ankle. He reluctantly agreed to ring instead of waiting for an email response ...
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Comment on agent fees
If you could get refunds on fees for poor service, I would.
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“Couldn't praise the team enough at Salford Quays branch. Jabeen ......”

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May 09,2016
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By: 'NatB'
May 09,2016
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Couldn't praise the team enough at Salford Quays branch. Jabeen and Laura were excellent with the sale and the rental of my property and made the deal very smooth. Thank you....
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“Jabeen kept me on my toes when I was buying ......”

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Apr 30,2016
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By: 'Michelle'
Apr 30,2016
0 people found
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Jabeen kept me on my toes when I was buying a property with Reeds Rains. I was so impressed with her due diligence and professionalism I decided to put both my rentals through her. I will continue to put all my rentals through Reeds Rains ...
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Comment on agent fees
Very good.
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“Jabeen is tenacious, diligent and extremely helpful. She worked very ......”

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Apr 27,2016
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By: 'Jamie'
Apr 27,2016
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Jabeen is tenacious, diligent and extremely helpful. She worked very hard to bring in the sale of my flat in difficult circumstances. I would recommend her to anyone....
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Comment on agent fees
The fees were reasonable considering the amount of work taken to bring in a sale.
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“Absolute excellent service couldn't believe how quickly reeds rain sold ......”

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Apr 25,2016
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Laura
By: 'Mr'
Apr 25,2016
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Absolute excellent service couldn't believe how quickly reeds rain sold our property within 2 weeks ,always keeping us informed of progress will definitely be using them again and thank you to Laura and all the lovely staff mark and lorraine Nesbitt...
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Comment on agent fees
Very reasonablexcited fees
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“I dealt with Jabeen in the Salford Quays office throughout ......”

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Apr 13,2016
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By: 'PH'
Apr 13,2016
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I dealt with Jabeen in the Salford Quays office throughout the purchase of a flat and can say that she was always very helpful and professional. Just on occasion calls where not returned after leaving messages, but pre 1st April was a busy time....
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“Hi Jabeen/Team, Thank you for arranging everything so quickly ......”

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Aug 05,2015
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By: 'Ghansham'
Aug 05,2015
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Hi Jabeen/Team, Thank you for arranging everything so quickly for me. I am very grateful of you and your team's efforts. I can imagine the trouble It might have caused to you to go out of your ways and put extra efforts for me. ...
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“Overall i am very happy with the services from Reeds ......”

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Jul 02,2015
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By: 'Dr'
Jul 02,2015
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Overall i am very happy with the services from Reeds Rain agency in Salford Quay branch. The agent Jabeen i find her very professional and keep me well inform thorough out the deal....
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“I have rented a property through Reeds Rains (Salford Quays ......”

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Apr 13,2015
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Charlotte
By: 'Anon'
Apr 13,2015
0 people found
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I have rented a property through Reeds Rains (Salford Quays branch) for the past 2 years. I have recently moved City and ended my tenancy but Ian Jordan at Reeds Rains was absolutely brilliant. Very professional, efficient and friendly. I couldn't have asked for a better ...
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“Ian went out of his way to help us, from ......”

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Mar 26,2015
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Ian
By: 'L'
Mar 26,2015
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Ian went out of his way to help us, from letting us view the property the day we enquired about a viewing, liasing with the landlord RE our requests, doing the inventory on the property himself when it looked as though our move might be ...
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“Agent dealt with everything in timely manner. Always called back ......”

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Mar 16,2015
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By: 'Mike'
Mar 16,2015
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Agent dealt with everything in timely manner. Always called back when he said he would and behaved friendly. I would have no problem recommending him to friends/ family....
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“Comms were good and kept regular contact only thing I ......”

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Mar 08,2015
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By: 'Claire'
Mar 08,2015
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Comms were good and kept regular contact only thing I wouldn't recommend is the solicitors that were used as part of the sale....
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“James has been a great support throughout my whole experience ......”

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Mar 03,2015
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By: 'Laura'
Mar 03,2015
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James has been a great support throughout my whole experience as a first time buyer. He has gone out of his way to accommodate my requests, allowing me to revisit the flat on numerous occasions, always returning my calls quickly and finding the answers to ...
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“Extremely satisfied with the whole process from beginning to end, ......”

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Nov 16,2014
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By: 'krupaman'
Nov 16,2014
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Extremely satisfied with the whole process from beginning to end, which was a lot simpler than expected. Ian dealt with everything quickly, in a professional manner and was very helpful at all times. I would highly recommend Ian to anyone thinking of letting a property....
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“Ian Jordan @ Salford Quays branch was outstanding in his attitude ......”

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Nov 10,2014
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Ian
By: 'Terry'
Nov 10,2014
0 people found
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Ian Jordan @ Salford Quays branch was outstanding in his attitude to getting the right tenant for me. He would phone me up and discuss the applicant before excepting a viewing from them. He will always contact you back if he's not available when you call. ...
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“Ian was extremely helpful in renewing my tenancy in what ......”

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Nov 07,2014
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Ian
By: 'Joe'
Nov 07,2014
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Ian was extremely helpful in renewing my tenancy in what was a complicated situation. He was clear and concise and offered many options as to how my tenancy could be sorted. He was friendly and reliable and even remembered me from a year ago. He's ...
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“Adam was very helpful throughout the purchase, from contacting and ......”

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Nov 05,2014
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By: 'BT'
Nov 05,2014
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Adam was very helpful throughout the purchase, from contacting and informing me specifically about a property of interest (after an initial purchase offer on another had been unsuccessful). The purchase took several months but the estate agent seemed to keep their end of the bargain. ...
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“James was helpful and informative from first contact, eager to ......”

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Oct 14,2014
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By: 'J'
Oct 14,2014
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James was helpful and informative from first contact, eager to help. After agreeing the fees, Adam was assigned my case and proves to be part of the professional set up, as he kept me updated and chased up issues. I would highly recommend them to ...
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“From first contact, James was informative and helpful to me ......”

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Oct 14,2014
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By: 'J'
Oct 14,2014
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From first contact, James was informative and helpful to me as a first time seller. After being assigned to Adam, he also was part of the professional set up and acted on my behalf, chasing up progress and giving me updates. I would highly recommend ...
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Comment on agent fees
At first, it was worrying the high fees in relation to the property, but once agreed it was not really an issue as things got moving along quickly
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:49 PM 21/11/2018 by allAgents

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