Doncaster, DN1
4.2/5, 28 reviews
86% recommended
91% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“We have been with Whitegates for a month in the ......”

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Apr 22,2014
Minithumbdown
By: 'Julia'
Apr 22,2014
1 people found
this helpful
We have been with Whitegates for a month in the effort to sell our home. Terry came initially for the photos measurements etc and we were pleased with what he said. The branch had recently quickly sold a neighbouring property hence our asking them to mark set ours.
We have reduced twice, the second time today. We understand the dynamics of the market or at least try to, we want to sell as quickly as possible as we have family issues which make it a little harder for us to move than most. I rang the branch this morning having heard nothing from them of any substance, for a fortnight. We have had one viewing in a month incidentally.
After dialling the number and waiting to get through to sales, Judy answered the call ; I told her who I was and there was silence. I repeated my name and full address, still silence so I said you are selling our house which I hoped would prompt a hello, how are you response. I got, what is it that you want.
Bearing in mind our contact with branch staff has been less than minimal, I was very taken aback. But not before I was hastily moved on to Bernadette, who could help me.
She was helpful, if not a bit perplexed by my questions, but the purpose of my call was to clarify exactly what they are doing to market our house. A reasonable request my husband and I thought.
I should have come away from the call feeling on top of the world. I didn't particularly and we have today rethought our asking price. Terry did ring mid afternoon and explained the office was busy after the Easter break but I am disappointed with them nevertheless. It doesn't match the service we were expecting or are ultimately paying for.
We wanted our house sold quite aggressively and I'm not sure this is being done by Whitegates. All will be revealed in the next few weeks and if not we will take our business elsewhere.
What agent could do to change your mind?
Made sure that the office staff were informed of our individual circumstances and gone the extra mile to make us feel good about selling but more importantly making sure we are spoken to politely and respectfully.
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Latest Reviews

View all Reviews 28
30th May 2024
reviewed by 'Anuma'
“Whenever I needed any information, they were replied promptly. I would recommend Whitegates....”
5th Aug 2018
reviewed by 'Sara'
“I have recently advertised and hopefully sold my house with the Doncaster branch. I have experienced many difficulties and examples ......”
26th Apr 2018
reviewed by 'Sue'
“I would recommend using Whitegates to sell your propery as I found Scott to be very easy to talk to ......”
6th Aug 2017
reviewed by 'Mr'
“Mathew & Scott were very helpful throughout the process of selling our property. The photos and presentation of our property online ......”
31st Jul 2017
reviewed by 'Karen'
“Mathew came to see us and from the very start was very helpful and nothing was to much trouble our ......”
6th Jul 2017
reviewed by 'A'
“This agency is a failure. Posting outdated ads. I wanted to see an apartment for rent. The lady made an ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Whitegates Estate Agents
Consort House
Waterdale,Doncaster
South Yorkshire
DN1 3HR
01302 327291

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 100% £68,000 £191,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 1 15 3 2 0 4 0
Areas covered
  • DN1
  • Doncaster
  • DN6
  • DN2
  • South Yorkshire
  • DN7
  • DN3
  • DN8
  • DN4
  • DN11
  • DN5
  • DN12
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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“Good service. ......”

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May 30,2024
Minithumbup
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Aliyah.
By: 'Anuma'
May 30,2024
0 people found
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Whenever I needed any information, they were replied promptly. I would recommend Whitegates....
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“Shocking! List of poor experience...”

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Aug 05,2018
Minithumbdown
By: 'Sara'
Aug 05,2018
2 people found
this helpful
I have recently advertised and hopefully sold my house with the Doncaster branch. I have experienced many difficulties and examples of a very poor organisation that I would like to bring to your attention. Due to the volume of concerns, I feel it best to ...
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“Review...”

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Apr 26,2018
Minithumbup
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Scott
By: 'Sue'
Apr 26,2018
0 people found
this helpful
I would recommend using Whitegates to sell your propery as I found Scott to be very easy to talk to from the first meeting. The fees were reasonable without any upfront payments and I was regularly kept informed of any progress. The property was sold ...
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Comment on agent fees
good
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“Mathew & Scott were very helpful throughout the process of selling ......”

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Aug 06,2017
Minithumbup
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Matthew
By: 'Mr'
Aug 06,2017
0 people found
this helpful
Mathew & Scott were very helpful throughout the process of selling our property. The photos and presentation of our property online was excellent. Confirmations of viewings via text was helpful and all viewings turned up on time. Feedback prompt and helpful. Friendly service and would recommend ...
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Comment on agent fees
Satisfactory.
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“Mathew came to see us and from the very start ......”

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Jul 31,2017
Minithumbup
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Mathew
By: 'Karen'
Jul 31,2017
0 people found
this helpful
Mathew came to see us and from the very start was very helpful and nothing was to much trouble our house sold quickly.Thanks to everyone at Whitegates you are the best...
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Comment on agent fees
Good
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“This agency is a failure. Posting outdated ads. I wanted ......”

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Jul 06,2017
Minithumbdown
By: 'A'
Jul 06,2017
0 people found
this helpful
This agency is a failure. Posting outdated ads. I wanted to see an apartment for rent. The lady made an appointment for me and 15 minutes before she called with no keys so I can not see. The next day she called and arranged for me ...
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“We could not fault our service from Whitegates. From our ......”

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Apr 30,2017
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Matthew
By: 'Mr'
Apr 30,2017
0 people found
this helpful
We could not fault our service from Whitegates. From our initial meeting with Matthew, our viewings arranged by Scott and the admin by Bernadette, we were very impressed. Our photos were exceptional, feedback from viewings was timely and informative, the statistics from Rightmove was an ...
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Comment on agent fees
Good. Very competitive.
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“Mathew and Scott have been absolutely brilliant in all our ......”

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Mar 20,2017
Minithumbup
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Matthew
By: 'Dek'
Mar 20,2017
0 people found
this helpful
Mathew and Scott have been absolutely brilliant in all our dealings with Whitegates. Friendly And helpful. nothing too much trouble.Would recommend to anyone thinking of selling or buying a property....
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Comment on agent fees
good
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“Both Bernadette and Scott were very professional and kept me ......”

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Feb 17,2017
Minithumbup
By: 'DianeG'
Feb 17,2017
0 people found
this helpful
Both Bernadette and Scott were very professional and kept me informed throughout the whole process. Whilst the process was rather long for a simple sale (first time buyers / no chain) it was not Whitegates that caused the delay, if anything they did their best to ...
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Comment on agent fees
Fee's are reasonable for Whitegates
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“We have just sold our house through Whitegates and could ......”

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Feb 13,2017
Minithumbup
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Scott
By: 'Laura'
Feb 13,2017
0 people found
this helpful
We have just sold our house through Whitegates and could not praise them enough. All 3 off the staff I personally dealt with from the house valuation, through to viewings and then finalizing the completion were excellent. We were constantly kept up to date and the ...
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Comment on agent fees
We had 5 quotes on agents fees and they came out matching the middle average.
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“I would recommend Whitegates 100%. They were friendly attentive reliable and ......”

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Feb 01,2017
Minithumbup
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Scott
By: 'Excellent'
Feb 01,2017
0 people found
this helpful
I would recommend Whitegates 100%. They were friendly attentive reliable and professional. Matthew is lovely. Very supportive. Thank you Matthew and thank you Whitegates....
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Comment on agent fees
very reasonable
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“Scott shown me round a property,a very professional young ......”

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Jan 12,2017
Minithumbup
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Scott
By: 'Katharine'
Jan 12,2017
1 people found
this helpful
Scott shown me round a property,a very professional young man, very courteous and polite, knows his stuff,, But because the property wasn't suitable he suggested another property for us to view. It's been a pleasure meeting Scott, he will go a long way Katharine ...
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“I cannot praise Scott Teale enough he was totally professional, ......”

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Dec 23,2016
Minithumbup
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Scott
By: 'Beverley'
Dec 23,2016
0 people found
this helpful
I cannot praise Scott Teale enough he was totally professional, extremely smart , helpful and friendly, although we did not end up purchasing a property from Whitegates it was nothing to do with the wonderful service we received from Scott, who kept us informed at all ...
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“Very efficient and organised, kept me informed throughout the sale ......”

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Dec 13,2016
Minithumbup
By: 'Looby'
Dec 13,2016
0 people found
this helpful
Very efficient and organised, kept me informed throughout the sale process. Despite a first failed sale due to the buyers sale of their property falling through, Whitegates quickly re-advertised my property and had a second buyer in place very quickly and this was successful....
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Comment on agent fees
Reasonable, higher than can be found at other agents but Whitegates do all the work for you!! Viewings and adverts etc. You don't have to worry about anything.
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“Very helpful throughout the whole process. Very competitive pricing amazing ......”

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Sep 30,2016
Minithumbup
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Scott
By: 'Trscey'
Sep 30,2016
0 people found
this helpful
Very helpful throughout the whole process. Very competitive pricing amazing brochure would recommend to all friends and family. Thank you for a quick and easy sale....
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Comment on agent fees
Good
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“Hi Scott was very helpful righ from the outset. The ......”

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Sep 30,2016
Minithumbup
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Scott
By: 'Denis'
Sep 30,2016
0 people found
this helpful
Hi Scott was very helpful righ from the outset. The negotiations went very smoothly and he kept us informed all of the time. Scott is a very pleasant person to deal with and I would have no hesitation dealing with him in the future....
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N/A
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“No communication with vendor, no ideas regarding fast sale apart ......”

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May 01,2014
Minithumbdown
By: 'JonDaws'
May 01,2014
0 people found
this helpful
No communication with vendor, no ideas regarding fast sale apart from dropping price much lower than we want. Not available to talk on phone. No impression of energetic motivation to sell for use staff in office not knowing you individually or your circumstances. Unfriendly when ...
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What agent could do to change your mind?
Updated us regularly. Treated us with individuality and respect. Understood our circumstances better.
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“We have been with Whitegates for a month in the ......”

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Apr 22,2014
Minithumbdown
By: 'Julia'
Apr 22,2014
1 people found
this helpful
We have been with Whitegates for a month in the effort to sell our home. Terry came initially for the photos measurements etc and we were pleased with what he said. The branch had recently quickly sold a neighbouring property hence our asking them to ...
read full review
What agent could do to change your mind?
Made sure that the office staff were informed of our individual circumstances and gone the extra mile to make us feel good about selling but more importantly making sure we are spoken to politely and respectfully.
Attached Filesnbsp;
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“We have used Whitegates for selling 2 houses this year, and ......”

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Dec 03,2012
Minithumbup
By: 'Andy'
Dec 03,2012
0 people found
this helpful
We have used Whitegates for selling 2 houses this year, and I would like to take the time to advise that we are extremely happy with the service they provided. All the staff were extremely polite and helpful, and did their best to help achieve quick ...
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“My husband and I recently purchased a property that was ......”

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Nov 17,2012
Minithumbup
By: 'Chris'
Nov 17,2012
0 people found
this helpful
My husband and I recently purchased a property that was being sold through Whitegates. I mainly dealt with Bernadette who was always professional, helpful and understanding. Any request or query was always dealt with promptly and we were kept up-to-date of all progress throughout the ...
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“I just wanted to let white gates know that within ......”

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Nov 08,2012
Minithumbup
By: 'I'
Nov 08,2012
0 people found
this helpful
I just wanted to let white gates know that within the four weeks I have been with them I have been very impressed with there service especially keeping you informed when you have had viewers which I have not had fron the other agents I ...
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“Terry and Lorna were great. Terry came out quick gave ......”

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Oct 30,2012
Minithumbup
By: 'David'
Oct 30,2012
0 people found
this helpful
Terry and Lorna were great. Terry came out quick gave a pragmatic assessment of how to sell the house and what we might get and the plan turned to reality very quickly. Lorna in the office was extremely good, very quick to respond to any ...
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“Agents acted quickly to set up the advertising, they kept ......”

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Sep 08,2012
Minithumbup
By: 'Ken'
Sep 08,2012
0 people found
this helpful
Agents acted quickly to set up the advertising, they kept us informed regularly and the house sold very quickly....
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“Valuation-Terry Oxley, was very professional, helpful and made us feel ......”

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Aug 07,2012
Minithumbup
By: 'Peter'
Aug 07,2012
0 people found
this helpful
Valuation-Terry Oxley, was very professional, helpful and made us feel confident that he would do everything he could to secure a sale. He assured us we would receive both positive and negative feedback. He also photographed the property in a positive way. Bernadette - was ...
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“Instructed this branch to handle my sale, now unfortunately aborted, ......”

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May 05,2012
Minithumbup
By: 'nigel'
May 05,2012
1 people found
this helpful
Instructed this branch to handle my sale, now unfortunately aborted, in January 2012. Had numerous conversations with Lorna Tebay for approx. 3 month perion. I found Lorna extremely friendly and helpful throughout, gave good advice, responded quickly, and think that she is a credit to her employer. ...
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“After 4 months of an unrenter property I approached the Ladies ......”

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Apr 18,2012
Minithumbup
By: 'Leon'
Apr 18,2012
0 people found
this helpful
After 4 months of an unrenter property I approached the Ladies a Whitegates who made a commitment to find someone for me. Not only did they keep to their word but they found them within 1 week. Very professional and efficient....
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By: claire
Apr 19, 2012
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Many thanks for your comments, it has been a pleasure working with you, Best Regards Claire & Marie. ...

“I would totally recommended Whitegates estate agents Consort House Doncaster ......”

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Apr 18,2012
Minithumbup
By: 'Tina'
Apr 18,2012
0 people found
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I would totally recommended Whitegates estate agents Consort House Doncaster for all their help in dealing with my enquiry about this property they were brilliant and extremely helpful.Lorna was great very friendly and helpful and she dealt with my questions extremely quickly and efficiently....
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“The team at Whitegates in Doncaster have been thoroughly professional ......”

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Dec 14,2011
Minithumbup
By: 'Ed'
Dec 14,2011
0 people found
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The team at Whitegates in Doncaster have been thoroughly professional and supportive in helping us get our property on the rental market. A tenant was found within 48 hours and Claire and Pauline worked closely with us getting paperwork sorted and the property ready to let. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Please request details from the Doncaster branch.
Last updated at 2:48 PM 29/09/2016 by Matthew Kirk

Awards won by Whitegates Estate Agents, Doncaster DN1 3HR



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