100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 14,2014
Apr 14,2014
5
people found
this helpful
this helpful
I was a tenant with Person Ferrier for around a year and a half from October 2012-March 2014 at a property in Tottington/Bury in that time i was disgusted with the unprofessional attitude displayed towards me and my partner from the Ramsbottom branch, In September 2013 the boiler at the property packed inn and broke down, I contacted the office and they gave me a number for the landlords own plumber who didn't show up on the date arranged by my partner who took the day of work and stayed in to wait for him, on contacting the plumber to arrange a weekend visit he told us he didn't work weekends so we contacted the office again to arrange another plumber who took 4 week to come round and tell us that we needed a new boiler. We waited another 2 month for the plumber to come back and fit a new boiler and in this time we was contacting the office on a regular basis for a date even speaking to the head man Julian who seemed to just want to argue with me rather than do anything to resolve the problem. All in all they left us over 5 MONTHS! without any central heating over the winter months. Here comes the best bit, when the plumber did finally arrive it was a different 'cowboy' plumber who didn't mount the boiler correctly and was also rude to me. Please beware of this company, after looking at this website it seems i am not the only tenant who has been treated in this manner by the the Ramsbottom branch, they have put me through probably one of the most stressful years of my life.
What agent could do to change your mind?
They could of acted in a professional manner and resolved the problem as quick as possible, they seemed to busy to deal with me and dismissed me numerous times.Attached Filesnbsp;
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May 19, 2014
Julian- Your patronising response to my review proves my point entirely, and your company's latest 4 reviews of this year speak volume about it. May 12, 2014
Joseph - I've just noticed your review, I am amazed you have taken the time and such effort to complain. If you recall the calls and conversations with the office were you failed to be in on pre-arranged appointments, the time we had to call your mother as you didn't answer your mobile repeatedly and then changed it without advising us of the new number, the other time you called the office and spoke to Caroline in a an incredibly rude and foul mouthed rant - if you had made as much of an effort to help us arrange these repairs perhaps it would have been different - you can always call or email at the Ramsbottom office, not Holcombe Brook as you have reviewed, as this closed in 2008 - kind regards Julian Ferrier
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Latest Reviews
5th Jun 2018
reviewed by 'Christine'
18th Jul 2017
reviewed by 'Dr'
14th Apr 2014
reviewed by 'Joseph'
Opening Hours
Address
Pearson Ferrier
9 Longsight Road
Ramsbottom
Lancashire
BL0 9SL
01204 888886
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 1 | 0 | 1 | 1 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 19,2018
Jun 19,2018
0
people found
this helpful
this helpful
Pearson Ferrier dealt with our house sale with professionalism and enthusiasm. They answered any queries quickly both by phone and if I called into the office. The whole process was handled with efficiency and patience. I can't thank the staff enough and would not hesitate ...
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Comment on agent fees
Worth every penny.
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Jun 05,2018
Jun 05,2018
3
people found
this helpful
this helpful
Rang to arrange viewing for a house for which I expressed extremely high interest and even asked if there is a lot of interest. Firstly, it was only possible to arrange a viewing during working hours and secondly the lady explained there isn't a lot ...
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Mar 03, 2019
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(1)
Avoid like hell. I was evicted illegally by these people using their own staff with no possession order ...
Jul 18,2017
Jul 18,2017
0
people found
this helpful
this helpful
I have been very impressed with the help and support offered by all staff, and particularly leah, at P-F in Ramsbottom. They were always available, extremely prompt in responding to any request, very clear in explaining processes and regularly in touch to provide updates and ...
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Comment on agent fees
N/A as we were the purchaser.
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Apr 29,2014
Apr 29,2014
4
people found
this helpful
this helpful
I do not like opting negative reviews as I know companies work hard to gain good reputation, however Pearson Ferrier are terrible in every way, they deliberately under value houses to gain commissions, they refuse to join the voluntary estate agent good practice code. I ...
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What agent could do to change your mind?
Be honest in your valuationsAttached Filesnbsp;
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May 12, 2014
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(1)
Dear J Stokes, I disagree strongly with your comments and would advise as much as you have the freedom to express your concerns online, I have the right to either defend or disagree with them. I'm slightly confused as you have reviewed our Holcombe Brook office which has been closed since 2008. I carry out the majority of the property valuations for the Ramsbottom Office so perhaps contact me here either via email or phone and we can get to the bottom of your concerns - kind regards Julian Ferri ...
Apr 14,2014
Apr 14,2014
5
people found
this helpful
this helpful
I was a tenant with Person Ferrier for around a year and a half from October 2012-March 2014 at a property in Tottington/Bury in that time i was disgusted with the unprofessional attitude displayed towards me and my partner from the Ramsbottom branch, In September 2013 ...
read full review
read full review
What agent could do to change your mind?
They could of acted in a professional manner and resolved the problem as quick as possible, they seemed to busy to deal with me and dismissed me numerous times.Attached Filesnbsp;
Attachments
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Yes
May 19, 2014
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Julian- Your patronising response to my review proves my point entirely, and your company's latest 4 reviews of this year speak volume about it. ...
Feb 09,2014
Feb 09,2014
3
people found
this helpful
this helpful
This company deliberately undervalue houses in Ramsbottom to ensure they get a quick sale and earn commissions. I would advise to use someone else....
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What agent could do to change your mind?
Stop undervaluing propertiesAttached Filesnbsp;
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May 12, 2014
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(1)
Ms Leigh your review dated February 2014 is of our Holcombe Brook office which closed in 2008, we have traded in the local area since 1995, in Ramsbottom since 1997. Our 'valuations' almost without exception are given for free and are a subjective opinion of your property with no obligation to use our services. I don't appear to have a record of you on our database so I am unable to check which property or office it is that you allege behaves in this way, but I vehemently refute this claim and y ...
Jan 09,2008
Jan 09,2008
11
people found
this helpful
this helpful
I rented a property through Pearson Ferrier last year. The agent told me the house did not have an allocated parking space - it did. The front door key did not work, and when I told the agent his response was "Technically I only have ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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