Letzone Property, Bromley, BR2
4.8/5, 167 reviews
94% recommended
90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction

“We have been staying at this property managed by Michelle ......”

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Apr 14,2014
Minithumbup
Michelle
By: 'Siddharth'
Apr 14,2014
0 people found
this helpful
We have been staying at this property managed by Michelle and her team since November'12 now and have been very happy with the service and promptness to our queries showed by Michelle.

We have always found Michelle very polite and prompt in her communications and also reactive to whatever small fixes we needed for the apartment.

Also LetZone have been very professional as far as managing the property and proactive in keeping us informed of any changes to the terms of the agreement and at the same time we've found them appreciative and empathetic to any concerns we've had.

We have enjoyed our stay at the property and have also extended our stay by a year more which is testimony to the highly professional service managed by Michelle and team.
.
Was this helpful? Yes
By: Loredana Pascaru
May 15, 2020
Well, I don't have enough words to describe how lucky we were to rent this property managed by Michelle and her team.

We have been living here for more then 10 years.
I remember when we start the process of signing up the documents my mum she had a heart attack and Michelle and Jane rushed the process for us, being able to fly to Romania, see and be close to my mother in hospital.At the first sight, they showed important values :care, compassion and empathy.

They always offered a very high standard, professional and prompt service for any type of issue that we have in the apartment. We have been updated in advance with any changes on terms and conditions of the agreement. Also, we are receiving check ups for gas every year making sure the carbon emissions alarm is set it up and function correctly.

We are very delighted!
Thank you Michelle and thank you to your team also, for this wonderful experience.

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Opening Hours
  • Open: 24/7
Address

Letzone
223 Southborough Lane
Bromley
Kent
BR2 8AT
02083139075

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £0 £0
Lettings 97% 96% £475 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 0 74 9 0 0 1 0 4 1
Areas covered
  • BR1
  • SE9
  • SE12
  • SE10
  • BR2
  • SE11
  • BR3
  • SE13
  • BR4
  • BR8
  • BR5
  • SE3
  • BR6
  • SE4
  • BR7
  • SE5
  • SE6
  • SE8
  • SE7
  • SE10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

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“It was amazing to get in touch with Daniella ......”

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Nov 17,2024
Minithumbdown
By: 'Bernadette'
Nov 17,2024
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It was amazing to get in touch with Daniella . She gives good customer care, very approachable and client centered person....
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“Danielle was extremely helpful throughout the......”

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Nov 15,2024
Minithumbup
By: 'Sese'
Nov 15,2024
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Danielle was extremely helpful throughout the entire process. I will recommend everyone looking to rent to search letzone property which is based in Bromley....
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“Smooth & Easy Move...”

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Jul 01,2024
Minithumbup
Michelle
By: 'Patience'
Jul 01,2024
0 people found
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5 stars! They've made the process so easy and smooth from the beginning when viewing right to our move in date. Any queries asked were answered where possible. There were no issues that arose at all and the property is amazing for our first place too! ...
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“I've been looking to get an apartment for a w......”

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Apr 29,2024
Minithumbdown
By: 'Giuseppe'
Apr 29,2024
0 people found
this helpful
I've been looking to get an apartment for a while and Danielle was absolutely great in helping me secure the apartment I wanted to live in. She is always available and helpful. She has eased all the process of rental, thank you so much !...
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“A very professional and efficient agent...”

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Apr 11,2024
Minithumbup
Michelle
By: 'Mark'
Apr 11,2024
0 people found
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My company has used Letzone for over a decade. Both Michelle and Danielle are very efficient and professional, and have found many good tenants for us....
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“Letzone is efficient, reasonably priced and a pleasure to deal with...”

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Feb 29,2024
Minithumbup
By: 'Veronika'
Feb 29,2024
0 people found
this helpful
Danielle at Letzone is brilliant! She is efficient, works fast and to a very high standard. She is a pleasure to talk to, always relatable, polite and helpful. We have been renting our properties through Letzone for years and cannot recommend them enough. Danielle has ...
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“I wish we had contacted at the start of our search......”

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Feb 09,2024
Minithumbup
Michelle
By: 'Sheila'
Feb 09,2024
0 people found
this helpful
My Fiance and I had been looking for a new home for quite a few months. In the end we almost gave up as the process was so strenuous, time consuming and stressful. From the day we contacted Letzone Property.... The rest was just so ...
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“Letzone reviews...”

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Feb 07,2024
Minithumbup
By: 'Ayuba'
Feb 07,2024
0 people found
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I hope I am right but I've got the the best place to live through letzone. The place is picturesque and comfortable to live. I and my family love it here, couldn't think of a better place to be. Danielle has been on time on ...
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“Danielle has been magnificent in helping me s......”

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Feb 07,2024
Minithumbup
By: 'Andy'
Feb 07,2024
0 people found
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Danielle has been magnificent in helping me secure a flat, nothing is ever too much for her. A very helpful lady and a massive credit to your company. Thank you so much for everything....
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“Danielle has been an absolute superstar in ma......”

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Oct 30,2023
Minithumbup
By: 'Ann and Chris Guindi'
Oct 30,2023
0 people found
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Danielle has been an absolute superstar in managing our portfolio. We have had some issues with a leak at one of our properties and she has been relentless is getting this sorted. We were with another management company for 15 years and they never went to ...
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“First time Landlady...”

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Oct 25,2023
Minithumbup
Michelle
By: 'Michelle'
Oct 25,2023
0 people found
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This is my first time being a landlord and the team were brilliant and helped me through every aspect. Would thoroughly recommend this agency, they are helpful and professional....
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“5 stars...”

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Jul 15,2023
Minithumbup
By: 'HS'
Jul 15,2023
0 people found
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Danielle was fantastic and was very professional and informative throughout the letting process....
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“Very professional staff made the whole proces......”

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Apr 28,2023
Minithumbup
Michelle
By: 'Timothy'
Apr 28,2023
0 people found
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Very professional staff made the whole process quick and easy. Had a couple small isuess on move in day and they sorted it all out for me with no hassle. Polite, friendly and easy to talk to....
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“Danielle was very professional, helpful and f......”

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Mar 02,2023
Minithumbup
By: 'Patricia'
Mar 02,2023
0 people found
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Danielle was very professional, helpful and friendly. Made everything seamless and straightforward Responded to all communication promptly and kept us informed of everything going on....
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“5/5 experience!...”

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Oct 20,2022
Minithumbup
Jennie
By: 'RAQUEL'
Oct 20,2022
0 people found
this helpful
The day the add was posted, I made contact and Danielle got in touch within hours, sending me further info and videos/photos through WhatsApp. I saw the flat and made a deposit all in the same day! The paperwork was easy enough and communication ...
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“Danielle is a superstar!...”

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Sep 20,2022
Minithumbup
By: 'Varsha'
Sep 20,2022
0 people found
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Danielle is a superstar! It's often a cliché to say this person went out of their way to help me. In this case however it really does mean something and definitely meant a lot to me. I was previously stuck in a very frustrating rental ...
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“Danielle Gamm is a super star! Relocation is ......”

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Sep 20,2022
Minithumbup
By: 'Varsha'
Sep 20,2022
0 people found
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Danielle Gamm is a super star! Relocation is a stressful process for everyone and I had a particularly bad one, where everyone involved in the process at my last home was absolutely cruel (different agency different city). However I was extremely fortunate to have Danielle ...
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“Thorough and conscientious service from Danie......”

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Sep 05,2022
Minithumbup
By: 'Paris'
Sep 05,2022
0 people found
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Thorough and conscientious service from Danielle. Responded quickly to offer and questions, and was patient while a guarantor wasn't immediately responsive....
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“Smooth Process...”

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Jun 20,2022
Minithumbup
By: 'Ben'
Jun 20,2022
0 people found
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Great experience with Letzone from start to finish. Danielle kept me informed with updates as my application progressed and always responded quickly to questions....
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“Thank you Danielle!!...”

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Jun 06,2022
Minithumbup
By: 'MB'
Jun 06,2022
0 people found
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Danielle Gamm was awesome from start to finish! She responded to all emails and WhatsApp communication promptly and professionally and she was also very patient with all my questions. 🙂...
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“Top Class Service...”

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May 31,2022
Minithumbup
Michelle
By: 'Julian Agnew'
May 31,2022
0 people found
this helpful
The service I received from Letzone, and in particular from Danielle, when I needed to find new tenants for my flat was second to none. I had an exceptional experience. Nothing was too much trouble and her communication was top class. I have no hesitation ...
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“We had an excellent service provided to us fo......”

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May 28,2022
Minithumbup
By: 'Josh'
May 28,2022
0 people found
this helpful
We had an excellent service provided to us for renting a property via LetZone. Agent Danielle Gamm had great communication skills throughout - kept us up to date with everything going on and was there to answer all of our questions. Such a smooth, stress-free ...
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“Impressive...”

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May 18,2022
Minithumbup
By: 'Gwenda'
May 18,2022
0 people found
this helpful
Letzone are very impressive nothing was not much trouble for them with the letting of my mother's property in Sevenoaks Kent. Danielle was very professional, and provded a quick efficient service. Highly recommended...
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“A Five Star Rating awarded.I found Letzone a......”

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Feb 14,2022
Minithumbup
Michelle
By: 'Marc'
Feb 14,2022
0 people found
this helpful
A Five Star Rating awarded. I found Letzone a friendly easy to use service. Phone E-Mail Website A property was sourced to my specific requirements in a short time frame and within budget. A smooth quick transition and of the adminstration. Friendly polite professionals of ...
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“I do not recommend...”

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Jan 31,2022
Minithumbdown
By: 'Diana'
Jan 31,2022
1 people found
this helpful
Letzone is one of the agencies that does not work professionally for the tenant at the end of the contract charges for the dust that settles and after leaving the house. I recommend Letzone because I do not take into account the tenant's care for ...
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“Thank you Danni...”

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Dec 02,2021
Minithumbup
By: 'Jon'
Dec 02,2021
1 people found
this helpful
Needed to find something quick as I was moving back to the area for work. Had the pleasure to deal with Danni that made the whole process of finding a house very easy. Great efficiency and quick responding to my questions. Would definitely recommend...
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“I was recommended Letzone by another landlord......”

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Nov 11,2021
Minithumbup
Michelle
By: 'Katy'
Nov 11,2021
0 people found
this helpful
I was recommended Letzone by another landlord and Michelle and her team have been really great. Michelle has been really quick to act when I had any issues and very professional. I do speak mainly with Danielle who is always fast to respond to emails, ...
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“Extremely happy with the service provided, D......”

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Sep 17,2021
Minithumbup
By: 'M'
Sep 17,2021
0 people found
this helpful
Extremely happy with the service provided, Daniella was very helpful throughout the process and always quick to respond to any questions. Would definitely use again....
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“Switched to Letzone - a good move!...”

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Aug 21,2021
Minithumbup
Michelle
By: 'Rachel'
Aug 21,2021
0 people found
this helpful
I switched to Letzone a year ago and this has proved to be a very wise move. Michelle and her team have proved themselves to be professional and diligent in their operations. Recently my long-term tenants moved out and a new tenant was found almost ...
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“A Trusty Letting Agency...”

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Jul 29,2021
Minithumbdown
Michelle
By: 'Sue'
Jul 29,2021
0 people found
this helpful
Thank you Letzone to help me to let the property. They are helpful and trusty. All the best to Danielle, Jennie and Michelle. I very appreciate their work....
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Staff picture Michelle
(112)
Staff picture Jennie
(9)

Tenant Fees

Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Last updated at 22/05/2020, 2:24 PM by Michelle Reeves
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Letzone aims to provide the highest standards of service to all clients and tenants, but to ensure that your interests are safeguarded, we offer the following:-

** If you believe you have a grievance, please write in the first instance to Michelle Reeves at the address below:-

223 Southborough Lane
Bromley
BR2 8AT

** The grievance will be acknowledged immediately and investigated thoroughly in accordance with established “in-house” procedures. A reply will be sent to you within ten working days of receipt of the letter.

** If you feel that your grievance has not been satisfactorily addressed, please notify Letzone by return. Following a further review of the matter, a Final Viewpoint Response will be sent to you within twenty working days. This will conclude our internal complaints handling procedures. If you remain unhappy our decision, you may refer the matter to The Property Ombudsman within 6 months of the date of our Final Viewpoint Response. Details of The Property Ombudsman can be found at www.tpos.co.uk.
Last updated at 9:15 AM 01/11/2017 by allAgents

Awards won by Letzone, Bromley BR2 8AT



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Letzone

Branch - Letzone Property, Bromley, BR2