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4.5/5, 126 Reviews
90% Recommended
97% sales valuation accuracy
94% letting valuation accuracy
98% sales fee satisfaction
79% letting fee satisfaction
By : 'Veryannoyed'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : GU2
We have been using their full management letting service as a landlord for over 10 years but have been consistently disappointed with very poor service for a high price. We felt unable to move letting agents due to the contractual and financial implications of doing so while a tenant they had found remained in the property. The final straw has been in the last few weeks. It took 10 days to be informed that the tenants had given notice. 20 days after the tenants moved out we had still not heard from them on the contents check and return of keys despite chasing. I would strongly advise that you look elsewhere for letting management services.
No procedure set.
Last updated at 3/17/2023, 9:34:37 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 97% | 98% | £120,000 | £800,000 |
Lettings | 94% | 79% | £550 | £2,300 |
Gascoigne Pees
193 High Street, Guildford, Surrey
GU1 3AW
01483 533366
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Lauren
By : 'Mr'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : RH13
On the first day tenancy was due to begin the following was discovered. Broken boiler Broken cooker Broken dishwasher No fire alarms No valid gas safety check No heating or hot water No cleaning undertaken Black mould throughout Brown speckled mould throughout Signs off water ingress in numerous... Read Full Review
Moss
Nigel
By : 'Marina'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU3
Afrer all the difficulties with Brexit & Covid 19 Gascoigne Pees in Guidford managed the unmanageble. Moss needs to be applauded and found our buyer - Lovely man to deal with - Nigel brought everything to its conclusion and kept in touch all the way and always gave firm and sound advice... Read Full Review
Chloe
By : 'Rania'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU4
Chloe is very responsive and quick to reply to any of my questions, getting back to me as soon as possible. Gascoigne Pees in Guildford are very professional and ... Read Full Review
By : 'Robert'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : GU1
We have used Gascoigne Pees Guildford's letting Dept and subsequently found that they had issued two different tenancy agreements, missing out a vital clause deliberately on the tenants copy which resulted in a financial loss of £325 to the landlord. The Branch Manager agreed that ... Read Full Review
By : 'Recent'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : GU1
Agency's membership of Countrywide, which also provides legal advice and mortgages to buyers, is not a help to sellers. Created a conflict of interest in our view, conversations by-passed our legal team, and with other factors resulted in a lower effective price and higher relative fee.... Read Full Review
Rachel
Graham
By : 'Duncan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU1
The flat we purchased through Gascoigne Pees was passed to their rental department who managed to find a tenant as the sale was completed. At all times we were kept informed of developments and the whole transaction was completed without any problems and to our total... Read Full Review
Very fair
Rachel
Chlöe
By : 'Happy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU24
Friendly, efficient, and professional service. It only took six days from Rachel's first visit to having three prospective tenants for me to choose... Read Full Review
Average
Rachel
Chloe
By : 'Jamie'
Services : Letting( As a Owner )
Rent PCM : £1555
Would you recommend ? : Yes
Postcode : GU1
Rachel and Chloe at the Guildford Office were fantastic when re-letting my property. They both went above and beyond the expectation of an agent and provided a professional, personal and efficient service. Both are a credit to the organisation and I would highly recommend either to arrange your... Read Full Review
Fair
Rachel
By : 'Ian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU2
We have always had a cheerful and helpful response to our queries and have consistently received good advice. The impression we get is that our concerns matter and that we are valued as... Read Full Review
We have received a very good deal - good service at a moderate fee
Jasmine
Graham
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU4
Excellent service provided by the team at Gascoigne Pees Guildford and, in particular, Jasmine. Very responsive to my requests. Extremely quick to find a replacement tenant and negotiated well on my behalf. I highly recommend Jasmine and the team for their professional and friendly... Read Full Review
I am happy with the agent's fees
By : 'Elishea'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : GU2
Excellent team of lettings staff in the Guildford branch. All very focused on making your experience efficient and friendly. They helped myself and my partner find something short notice and managed to make the whole transition to a new place effortless! The entire team had a part in this move and... Read Full Review
Good
Sophie
By : 'Duncan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU1
We have found Gasscoigne Pees to be an extremely professional agent to deal with. Both Sophie and Alex have worked hard to make our purchase progress with ease and i hope that we will now continue to use the rental departments services with the same degree of... Read Full Review
As a purchaser we have not been involved with fees but i would imagine they would be inline with others within the town.
Chlöe
By : 'Superb'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU1
I have had such good, prompt and helpful service from the Lettings team. I had many questions and posed a couple of potential problems but everyone I spoke to - Jasmine, Lauren, Chloe and many other staff were incredibly patient and kept me up to date throughout. I would like to thank them and... Read Full Review
No comment
Sophie
By : 'Alex'
Services : Sales( As a Vendor )
Sold price : £530000
Would you recommend ? : Yes
Postcode : GU2
Sophie assisting us with an unexpected sale of our property after we had taken it off the market. It had been on sale for a long period and we had strategically decided to withdraw it, but Sophie had introduced clients who returned later with an excellent offer. This concluded in the sale of the... Read Full Review
Fees were as agreed on the contract. Given the fact that Sophie had brought back clients who had seen the apartment so many months before, and the offfer was entirely acceptable, we were happy to pay the fees.
Elishea
By : 'Happy'
Services : Sales( As a Buyer )
Sold price : £430000
Would you recommend ? : Yes
Postcode : GU2
I first started dealing with Elishea Cox 2 weeks ago. From the start she was helpful, knowledgeable and very friendly. She gave me some great options and helped me secure the perfect house for my families future. She went over and above to get the deal done and was just a breath of fresh air... Read Full Review
N/a
Sophie
By : 'Henry'
Services : Sales( As a Buyer )
Sold price : £735000
Would you recommend ? : Yes
Postcode : GU3
We have successfully completed our move to the Guildford area, and Sophie at Gascoigne-Pees dealt with our house purchase. The circumstances of the purchase were complex, but we found Sophie to be very helpful at every stage of the process. Sophie was able to facilitate access to the property... Read Full Review
N/A
Graham
Daisy
By : 'Highly'
Services : Letting( As a Owner )
Rent PCM : £1775
Would you recommend ? : Yes
Postcode : GU3
Great partnership with Gascoigne Pees over the last 6 years in renting out our home. Professional, efficient, realistic and approachable. I'd recommend them as property management... Read Full Review
Reasonable and flexible
Sophie
By : 'Hilary'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU3
Out of the 3 estate agents I used to value the property, I felt Gascoigne Pees were the most realistic and pragmatic. I felt comfortable in giving them the task of selling the house. There have been some administrative hick-ups, but these were nothing to do with Sophie Major who dealt with the... Read Full Review
Average
Chloe
By : 'Evelyn'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU2
Chloe Prynne, from start to finish finding me a suitable property to rent, was extremely helpful throughout what for me was a first experience at renting. Every stage was explained clearly and even more important if I had a query, and I had many, and had to phone her, she was always prompt in... Read Full Review
Good
Chlöe
Lauren
By : 'Muyuan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU1
she is very responsible. She and I booked the time and arrived on time. When I have some questions, she will reply to me immediately. Have problems to communicate in timeï¼its very... Read Full Review