“I wish I had found this website before I chose ......”
1 Star Review
Mar 02,2011
By:
'Paula'
Mar 02,2011
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
4
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this helpful
I wish I had found this website before I chose Fox and Sons! Their customer service has been awful, they never return our calls, the guy in charge of our case left to join another branch and never told us (we found out when I tried to contact him on a Monday morning, I had only spoken to him on the previous Thursday and he never mentioned it). Our case was then left with the branch manager who is nothing short of useless. Only on one occasion has he returned a call to me. Once I called 3 times in a day and no reply, just the dizzy receptionist who "promised" she would call back and never did. Eventually it took my boyfriend phoning them instead to get a call back, I felt like we had been thrown back to the 1950's, they bother to respond when the man calls! I am writing this after calling today 2 hours ago, and still having no call back... It makes me physically sick that they are going to earn any money out of me.
4
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