“DO NOT USE THIS COMPANY!When moving in to a ......”
1 Star Review
Apr 03,2014
By:
'opentage'
Apr 03,2014
Branch: Hove, 99 Western Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN3
Branch: Hove, 99 Western Road
Lettings (as a Tenant)
Postcode: BN3
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DO NOT USE THIS COMPANY!
When moving in to a property last year we found a total of 14 issues within the first hour of moving in, staf were unhelpful, rude and uncommunicative
Prior to signing contracts we were told that the property would be fully redecorated 'to a good standard' before we moved in. We moving in we found exposed electrical wires, damn, 4" diameter a hole in one of the wall and parts of the kitchen were held together with blue tac (literally).
On top of this scaffolding was erected covering the whole outside of the building without any warning and remained for over a month. When leaving the property Costal (after many months of issues) had the cheek to try and charge us for some of the damage which was there when we moved in, and had complained about, this itself meant we had to wait months to get our full deposits back.
Julie was decidedly unhelpful and at time quite rude. The whole experience was thoroughly unpleasant, and I am glad not to be living there and more and have nothing to do with Costal.
You have been warned!
What agent could do to change your mind?
Check properties properly before renting them out.
Do not lie to your clients
If problems occur with a property deal with them in a timely manner and communicate with your tennants
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