Jacob Fox
Canary Wharf, London, E1W
4/5, 43 reviews
81% recommended
50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction

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“We rented a flat in Wapping from Jacob Fox. All ......”

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Apr 02,2014
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By: 'Jozsef'
Apr 02,2014
3 people found
this helpful
We rented a flat in Wapping from Jacob Fox. All the agents had a positive way of responding to our needs as tenants, ensuring we and the property are looked after in a timely, friendly manner. At each step the service has been excellent. Since moving in, the few minor maintenance issues were sorted extremely quickly and got things sorted straight away. I would happily recommend their service to friends and even for family members!
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Latest Reviews

View all Reviews 43
21st Apr 2017
reviewed by 'Daisy'
“Pure con artists. Once they took the deposit and we moved in we never heard from them again, despite numerous ......”
5th Apr 2017
reviewed by 'Wrong'
“Simple con artists. Stole deposit. When confronted, they promised to pay.Then disappeared without paying. Big mistake. Companies House shows ......”
12th Nov 2016
reviewed by 'Avoid'
“ImRe : flat 10 , 254 Broad walk place I am been absolutly ripped off by Jacobs*Rent above flat from them last year ......”
10th Oct 2016
reviewed by 'Joe'
“Sonny Sanger and Shaidul of Jacob Fox are owing the deposit of about GBP2500 of my tenant, Cisse Anta and ......”
3rd Oct 2015
reviewed by 'Kerren'
“We sold our apartment through Jacob Fox and followed their suggest selling price and had a full asking price offer ......”
14th Sep 2015
reviewed by 'Sujit'
“I purchased a property through Jacob Fox this year, all went through smoothly and would use them again.Thanks a ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Jacob Fox
29th Floor, One Canada Square
Canary Wharf,London
Greater London
E1W 3HH
0207 100 5070

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £0 £0
Lettings 0% 33% £1,300 £2,166
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 2 18 4 4 0 6 0 1 2
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Canary Wharf, E1W
London, E1W

“Pure con artists. Once they took the deposit and we ......”

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Apr 21,2017
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Nicola
By: 'Daisy'
Apr 21,2017
1 people found
this helpful
Pure con artists. Once they took the deposit and we moved in we never heard from them again, despite numerous emails and trying to call. Their office does not exist ! Their Companies House records show they wound up the company then recreated in a new ...
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By: Another Victim
Jun 08, 2018
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Sonny Sanger and Shaidul Hussain have opened a restaurant Pie Republic at 80 Upton Lane, Forest Gate. This happened early 2016, using money stolen from all of us. 2085528245 is the number of Pie Republic and Sonny let ves at 34 Harold Road, London, E13 0SQ. Happy hunting. He owes me over 10,000 pounds. I think they were running the estate agency even after the business was dissolved in early 2017 ...

“Simple con artists. Stole deposit. When confronted, they promised to ......”

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Apr 05,2017
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Nicola
By: 'Wrong'
Apr 05,2017
1 people found
this helpful
Simple con artists. Stole deposit. When confronted, they promised to pay.Then disappeared without paying. Big mistake. Companies House shows Jacob Fox Properties is close to winding up. I am on their case, and not just with lawyers!...
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“ImRe : flat 10 , 254 Broad walk place I am been absolutly ripped ......”

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Nov 12,2016
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By: 'Avoid'
Nov 12,2016
4 people found
this helpful
ImRe : flat 10 , 254 Broad walk place I am been absolutly ripped off by Jacobs* Rent above flat from them last year and moved out on 14 october 2016 and since then they are not answering my calls, have left 10 msg on their answering machine and no one got ...
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“Sonny Sanger and Shaidul of Jacob Fox are owing the ......”

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Oct 10,2016
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Sonny
By: 'Joe'
Oct 10,2016
2 people found
this helpful
Sonny Sanger and Shaidul of Jacob Fox are owing the deposit of about GBP2500 of my tenant, Cisse Anta and they refused to refund her after the tenancy and clearance from the Landlord. They have to be called to order...
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Comment on agent fees
Not straight
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“We sold our apartment through Jacob Fox and followed their ......”

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Oct 03,2015
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Dominic
By: 'Kerren'
Oct 03,2015
0 people found
this helpful
We sold our apartment through Jacob Fox and followed their suggest selling price and had a full asking price offer within 12 days of going to market. Dominic ensured the team looked after our sale and kept us fully informed. We were running to a really ...
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Comment on agent fees
Comparable to service, in line with the competition, a real personal and warm experiance in comparison to other high street agents i have used in the past.
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“I purchased a property through Jacob Fox this year, all ......”

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Sep 14,2015
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By: 'Sujit'
Sep 14,2015
1 people found
this helpful
I purchased a property through Jacob Fox this year, all went through smoothly and would use them again. Thanks a lot to the team....
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“First time customer and greatly appreciated the amazingly fast turnaround- ......”

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May 09,2014
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Nicola
By: 'Elena'
May 09,2014
2 people found
this helpful
First time customer and greatly appreciated the amazingly fast turnaround- great service and so knowledgeable, a very professional staff; I can tell you they really pay attention to exactly what you're looking for, they have great properties with great value for the money and they ...
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“Property was let and is managed by Jacob fox, proffesional ......”

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Apr 29,2014
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By: 'David'
Apr 29,2014
0 people found
this helpful
Property was let and is managed by Jacob fox, proffesional and pleasant experience, good referenced city tenants, competitive fees, hassle free. Pleasure doing business....
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“Good service, good communication, pleased with the sale price and ......”

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Apr 24,2014
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By: 'Aldgate'
Apr 24,2014
0 people found
this helpful
Good service, good communication, pleased with the sale price and fee! Would use again...
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“I recently let my property in Limehouse through Jacob Fox ......”

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Apr 10,2014
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By: 'praz'
Apr 10,2014
1 people found
this helpful
I recently let my property in Limehouse through Jacob Fox estate agents 10 months ago. Initial thoughts were to give the company an opportunity to let one of my properties. After successfully doing so, 10 months later i have no regrets transferring my portfolio over. Rent is ...
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“Rennie was extremly helpful, meeting us and showing us around 2 ......”

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Apr 09,2014
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Rennie
By: 'Linda'
Apr 09,2014
2 people found
this helpful
Rennie was extremly helpful, meeting us and showing us around 2 properties. The flat that my daughter and her friend took was really conveniently situated and just what they were looking for. He was efficient with sorting out the references and helpful when we had a ...
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“The guys at Jacob Fox were helping us when we ......”

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Apr 06,2014
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By: 'Ann-Marie'
Apr 06,2014
3 people found
this helpful
The guys at Jacob Fox were helping us when we were looking for an apartment to rent. We was let down by other large high street agents last minute leaving us in a very stressful situation. Based on the service we received from the lettings ...
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“We rented a flat in Wapping from Jacob Fox. All ......”

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Apr 02,2014
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By: 'Jozsef'
Apr 02,2014
3 people found
this helpful
We rented a flat in Wapping from Jacob Fox. All the agents had a positive way of responding to our needs as tenants, ensuring we and the property are looked after in a timely, friendly manner. At each step the service has been excellent. Since ...
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“I like many perspective sellers signed up with the "big ......”

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Mar 21,2014
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Shaidul
By: 'Brian'
Mar 21,2014
5 people found
this helpful
I like many perspective sellers signed up with the "big brand" agents before stumbling upon Jacob Fox on a recommendation. My expectations were therefore fairly low and honestly I expected to sell through one of the big name agents. The reality was that Jacob Fox ...
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“The staff are quite friendly. I stayed for 5 months, almost ......”

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Feb 17,2014
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By: 'Michael'
Feb 17,2014
2 people found
this helpful
The staff are quite friendly. I stayed for 5 months, almost trouble free. Since it was a short-term renting, there were no formal printed contract. Rent has to be paid upfront....
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“I've had an excellent experience with Jacob Fox and, more ......”

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Jan 06,2014
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Rennie
By: 'Pedro'
Jan 06,2014
4 people found
this helpful
I've had an excellent experience with Jacob Fox and, more importantly, with the agent Rennie Sanger. Rennie was always kind and very responsive regarding the queries I had - before, during and after the tenancy period. Information given was always clear and precise. Issues were ...
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By: Jacob Fox Admin
Jan 06, 2014
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Dear Pedro, Thank you for your review. I'm very pleased to hear you were satisfied with the service Rennie and the Jacob Fox team provided you with. I'll be sure to pass on your kind words to Rennie about his individual service too. We wish you a very happy new year and all the best in the future! ...

“The viewing of the flat was arranged very quickly and ......”

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Dec 20,2013
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Rennie
By: 'Jowita'
Dec 20,2013
2 people found
this helpful
The viewing of the flat was arranged very quickly and without a hassle. Agent was there on time. Ever since we have moved in, the process of paperwork was smooth. Rennie has responded to every issue we have had via email very quickly and dealt ...
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By: Jacob Fox Admin
Jan 06, 2014
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Dear Jowita, Thank you for your review. I'm pleased to hear you had a smooth moving in process and we were responsive to issues during your tenancy. We will pass on your kind words about Rennie's service. All the best! Jacob Fox Admin ...

“Very professional service. Found a tenant for my flat in ......”

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Dec 12,2013
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By: 'Michelle'
Dec 12,2013
2 people found
this helpful
Very professional service. Found a tenant for my flat in one day! Friendly staff and quick response. overall service quality is high....
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By: Rennie
Dec 17, 2013
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Thank you Michelle, it was a pleasure. I know the Odyssey development very well, so although I had not viewed the property myself, I described the apartment and it's facilities to clients I already had registered and they secured the property just 15 minutes after our first meet (at the valuation)! Wishing you a Merry Christmas and a Happy New Year! ...

“Sonny is the rudest man I have ever spoke to ......”

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Dec 10,2013
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Sonny
By: 'Sonny'
Dec 10,2013
1 people found
this helpful
Sonny is the rudest man I have ever spoke to in my life. He has a serious attitude problem and even resulted in swearing at me and calling me all sorts. I would rather go to foxtons than assosiate with this man and that is ...
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What agent could do to change your mind?
DO NOT USE THIS AGENT. COMPLETE RIP OFF MERCHANTS AND SONNY SANGER IS THE MOST DISGUSTING MAN I HAVE EVER MET. THE LANGUAGE HE USES I WOULD NOT USE ON MY WORST ENEMY
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By: Sonny
Dec 11, 2013
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I'm confident that the person writing this review is a competitor, I have never sworn at a client before, the fact that the person that is supposed to have to written the review is also 'Sonny Sanger' rings alarm bells. ...

“The process of taking the tenancy was hassle free which ......”

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Dec 06,2013
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Rennie
By: 'D.'
Dec 06,2013
2 people found
this helpful
The process of taking the tenancy was hassle free which was a big help due to work commitments. A tenancy handover document would have been useful to explain use of appliances and to familiarise with the building....
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By: Jacob Fox Admin
Dec 17, 2013
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Hi D.Wood, I'm glad to hear Rennie was able to provide you a hassle free service. At Jacob Fox we appreciate our clients have busy lifestyles and work commitments, so we pride ourselves in being pro-active and flexible to ensure a smooth moving in process. Most developments will offer a user manual in the apartment and if not we are a phone call away and are more than happy to order a replacement for you. Thanks ...

“All the process was well leaded by the agent. His ......”

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Nov 29,2013
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Rennie
By: 'Rennie'
Nov 29,2013
2 people found
this helpful
All the process was well leaded by the agent. His availability was total and always with a pragmatic approach about all possible options. Very flexible considering that I was not in UK at the moment we were discussing all terms. Very helpful even after I ...
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By: Rennie
Dec 02, 2013
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I imagine this is Nuno, I think you typed my name as username too. Never mind though. Thank you for your kind words and I hope you enjoy your stay at Ontario Tower. All the best! ...

“Rennie was very professional and very quick in all form ......”

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Nov 12,2013
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Rennie
By: 'Bren'
Nov 12,2013
6 people found
this helpful
Rennie was very professional and very quick in all form s of correspondence either by phone or email. An appointment to view the property was prompt and hassle free and we were shown the property abd guided through the amenities available. An overall helpful and ...
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By: Jacob Fox Admin
Dec 17, 2013
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Dear Bren, thank you for taking time to leave a review. I'm happy to hear Rennie provided you with a good letting experience and was quick to respond to any queries. I'll be sure to pass on this positive feedback to Rennie. Wishing you all the best, Jacob Fox Team ...

“I would like to recommend jacob fox agancy to anyone ......”

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Nov 03,2013
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Rennie
By: 'Zuzanna'
Nov 03,2013
6 people found
this helpful
I would like to recommend jacob fox agancy to anyone looking for a property. It was a pleasure to deal with them, especially with the agent Rennie Sanger. He was very helpful on every stage of renting the property, responded to my queries very quickly ...
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By: Jacob Fox Admin
Dec 17, 2013
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Dear Zuzanna, Thank you for taking time to leave a review. Rennie is one of our senior property consultants, therefore it is no surprise he had a pragmatic approach to any issues that may have arisen. It's always great to here positive reviews about our staff, it means we are doing a good job at training and retaining the best to offer an excellent service to our clients. We wish you all the best in your new home. Jacob Fox Team ...

“I used Jacob Fox to sell my property in Ability ......”

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Oct 31,2013
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By: 'Dmitry'
Oct 31,2013
6 people found
this helpful
I used Jacob Fox to sell my property in Ability Place, E14. The sale was completed in 6 weeks to a cash buyer at market price. They contacted the solicitors for both parties and kept me informed of the progress. I am happy with the service ...
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By: Jacob Fox Admin
Jan 07, 2014
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Thank you for your review Dmitry. We are glad we could help you achieve the price you wanted and within a time frame you were happy with. All the best! ...

“A good service from Sonny and the team at Jacob ......”

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Oct 31,2013
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Sonny
By: 'Purchaser'
Oct 31,2013
6 people found
this helpful
A good service from Sonny and the team at Jacob Fox. They managed to keep both sides together ithrough a tricky, time sensitive purchase and were always professional and easy to deal with....
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“Excellent service provided by Rennie and the Jacob Fox team. ......”

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Oct 29,2013
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Rennie
By: 'Priyanka'
Oct 29,2013
5 people found
this helpful
Excellent service provided by Rennie and the Jacob Fox team. I have rented two properties with this agency over the course of 3 years. It has been a hassle free process on both occasions. Rennie is very good at his job and is extremely knowledgeable about ...
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“Didnt know much about the Canary Wharf area but Michael ......”

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Sep 16,2013
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Michael
By: 'Samantha'
Sep 16,2013
6 people found
this helpful
Didnt know much about the Canary Wharf area but Michael was so helpful and informative. We were supposed to see three flats but the first one was perfect we saw we had to take it!. Good work! Would reccomend to anyone ;)...
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By: Jacob Fox Admin
Jan 06, 2014
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Samantha and Chris, we appreciate your review. We understand our clients are not always knowledgeable about the area, so we try and be as helpful and informative as possible, whether it is explaining commuting distances or advising on social life, we always have the answer. All the best! ...

“Excellent service provided by Rennie. He went out his way ......”

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Sep 13,2013
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Rennie
By: 'Aman'
Sep 13,2013
5 people found
this helpful
Excellent service provided by Rennie. He went out his way to find me the perfect property with no problems. highly recommended. Thanks Rennie!...
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“After having trouble with previous agents, who promise me the ......”

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Sep 05,2013
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By: 'Nicholas'
Sep 05,2013
5 people found
this helpful
After having trouble with previous agents, who promise me the world before I instruct them, promises such as a professional tenant, someone who can move in immediately etc etc, I soon realised it was a lot of hot air. As soon as I instructed agencies, ...
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“Excellent provider of service.Rennie is currently responsible for the ......”

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Aug 21,2013
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Rennie
By: 'Quincy'
Aug 21,2013
6 people found
this helpful
Excellent provider of service. Rennie is currently responsible for the management of my property. He is extremely professional and is a natural at organisation and management. My tenants are very happy with his service and so I am. He is never difficult to get in ...
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