88% sales valuation accuracy
95% sales fee satisfaction
92% lettings valuation accuracy
78% lettings fee satisfaction
Mar 31,2014
Mar 31,2014
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Overall good customer service. I found Ian to be very professional and helpful. He was punctual for the viewing and a good liaison between the landlord and myself to ensure both parties were happy.
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Latest Reviews
3rd Jan 2024
reviewed by 'hy'
1st Dec 2023
reviewed by 'Santhosh'
12th Sep 2023
reviewed by 'Emily Liang'
17th Dec 2022
reviewed by 'Andrew'
15th Jul 2022
reviewed by 'Wayne'
8th Apr 2019
reviewed by 'Jane'
Opening Hours
Address
Reeds Rains
2 Anchorage Quay
Salford Quays
Greater Manchester
M50 3YW
0161 236 9088
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 95% | £89,950 | £245,000 |
| Lettings | 92% | 78% | £500 | £1,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 18 | 1 | 21 | 4 | 15 | 0 | 18 | 0 | 2 | 0 |
Areas covered
- M50
- M5
- M16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 03,2024
Jan 03,2024
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When I was renting the apartment in Salford. The Reeds Rains team help me a lot, special thanks to Amber Tildesley/ Ian Jordan/Jodie Cooper. They are a great team, and I am so glad to recognize all of you. Thanks...
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Dec 01,2023
Dec 01,2023
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One of the worst agent in Manchester, please guys don’t go with these agents, they will cheat you like anything. Before one of my friend suggested not to go but later I realised. Trust me they will loot your money...
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Sep 12,2023
Sep 12,2023
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The Salford Branch of Reeds Rains Letting agency provide a stellar 3-year full management service for my apartment. Amber Tildesley's professionalism, friendliness, and efficiency in the service have been very impressive. I have a wonderful experience at this agency, especially via Amber's service....
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Dec 17,2022
Dec 17,2022
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Was a tenant via Reeds Rains Salford Quays, for a year.
I was a perfect tenant, looked after the place and was then served with a no fault eviction notice. This came after a yearly 'thorough property inspection' where agent was in the property for ...
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Jul 15,2022
Jul 15,2022
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Have been a client for many years and they have looked after my rental property excellent and i have had very good clients renting from me. Yours Wayne....
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Apr 08,2019
Apr 08,2019
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Laura Croft has gone above and beyond in getting my flat sold. This has been a probate sale and we live along way away in Wiltshire so have not been on hand to deal with all the little things needed to complete the sale, like ...
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Comment on agent fees
Average
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Oct 18,2018
Oct 18,2018
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Laura never failed to reply to queries, and had no hesitation in meeting our demand for further viewings of the property when we felt hesitant as this was a repossession.
Great service Laura, well done....
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Aug 06,2018
Aug 06,2018
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Good pre, during and even after-sales service from the agent Laura Croft. We needed to complete the purchase at a certain time and Laura helped us a lot in expediting the process....
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Aug 09, 2018
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We're so grateful that you took the time to review our services Jacqueline. You can earn Amazon.co.uk Gift Cars when you join our Refer A Friend scheme and recommend our services. Visit reedsrains.co.uk/refer-a-friend to find out more. ...
Feb 15,2018
Feb 15,2018
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Property manager Amber is helpful and attentive. I appreciate her efforts and i am counting on her this time to renew the further term tenancy....
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Comment on agent fees
First year was an offer by Ian fully management 7 % but they have incred the to 10% on the second year which was quite bad for me.
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Oct 31,2017
Oct 31,2017
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Ian Jordan was a pleasure to work with. He gave an accurate evaluation on rent, and found tenants very quickly. He was efficient, punctual, cheerful and patient (I had not bought and let in the UK before so he had to explain many things to ...
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Comment on agent fees
Don't know - first time letter - nothing to compare with
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May 19,2017
May 19,2017
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It was wonderful working with Laura and she was very helpful with the sale.
Also Kieran was very helpful when it was rented before the property was sold...
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Comment on agent fees
It was wonderful working with Laura and she was very helpful with the sale. Also Kieran was very helpful when it was rented before the property was sold
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Oct 20,2016
Oct 20,2016
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- Myself trying to persuade one of your employees to ring the landlord when the boiler was broken and I had been without heat and water for over a week with a broken ankle. He reluctantly agreed to ring instead of waiting for an email response ...
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Comment on agent fees
If you could get refunds on fees for poor service, I would.
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May 09,2016
May 09,2016
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Couldn't praise the team enough at Salford Quays branch. Jabeen and Laura were excellent with the sale and the rental of my property and made the deal very smooth. Thank you....
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Apr 30,2016
Apr 30,2016
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Jabeen kept me on my toes when I was buying a property with Reeds Rains. I was so impressed with her due diligence and professionalism I decided to put both my rentals through her. I will continue to put all my rentals through Reeds Rains ...
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Comment on agent fees
Very good.
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Apr 27,2016
Apr 27,2016
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Jabeen is tenacious, diligent and extremely helpful. She worked very hard to bring in the sale of my flat in difficult circumstances. I would recommend her to anyone....
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Comment on agent fees
The fees were reasonable considering the amount of work taken to bring in a sale.
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Apr 25,2016
Apr 25,2016
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Absolute excellent service couldn't believe how quickly reeds rain sold our property within 2 weeks ,always keeping us informed of progress will definitely be using them again and thank you to Laura and all the lovely staff mark and lorraine Nesbitt...
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Comment on agent fees
Very reasonablexcited fees
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Apr 13,2016
Apr 13,2016
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I dealt with Jabeen in the Salford Quays office throughout the purchase of a flat and can say that she was always very helpful and professional. Just on occasion calls where not returned after leaving messages, but pre 1st April was a busy time....
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Aug 05,2015
Aug 05,2015
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Hi Jabeen/Team,
Thank you for arranging everything so quickly for me. I am very grateful of you and your team's efforts. I can imagine the trouble It might have caused to you to go out of your ways and put extra efforts for me. ...
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Jul 02,2015
Jul 02,2015
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Overall i am very happy with the services from Reeds Rain agency in Salford Quay branch.
The agent Jabeen i find her very professional and keep me well inform thorough out the deal....
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Apr 13,2015
Apr 13,2015
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I have rented a property through Reeds Rains (Salford Quays branch) for the past 2 years. I have recently moved City and ended my tenancy but Ian Jordan at Reeds Rains was absolutely brilliant. Very professional, efficient and friendly. I couldn't have asked for a better ...
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Mar 26,2015
Mar 26,2015
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Ian went out of his way to help us, from letting us view the property the day we enquired about a viewing, liasing with the landlord RE our requests, doing the inventory on the property himself when it looked as though our move might be ...
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Mar 16,2015
Mar 16,2015
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Agent dealt with everything in timely manner. Always called back when he said he would and behaved friendly. I would have no problem recommending him to friends/ family....
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Mar 08,2015
Mar 08,2015
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Comms were good and kept regular contact only thing I wouldn't recommend is the solicitors that were used as part of the sale....
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Mar 03,2015
Mar 03,2015
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James has been a great support throughout my whole experience as a first time buyer. He has gone out of his way to accommodate my requests, allowing me to revisit the flat on numerous occasions, always returning my calls quickly and finding the answers to ...
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Nov 16,2014
Nov 16,2014
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Extremely satisfied with the whole process from beginning to end, which was a lot simpler than expected. Ian dealt with everything quickly, in a professional manner and was very helpful at all times. I would highly recommend Ian to anyone thinking of letting a property....
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Nov 10,2014
Nov 10,2014
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Ian Jordan @ Salford Quays branch was outstanding in his attitude to getting the right tenant for me.
He would phone me up and discuss the applicant before excepting a viewing from them. He will always contact you back if he's not available when you call. ...
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Nov 07,2014
Nov 07,2014
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Ian was extremely helpful in renewing my tenancy in what was a complicated situation. He was clear and concise and offered many options as to how my tenancy could be sorted. He was friendly and reliable and even remembered me from a year ago. He's ...
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Nov 05,2014
Nov 05,2014
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Adam was very helpful throughout the purchase, from contacting and informing me specifically about a property of interest (after an initial purchase offer on another had been unsuccessful). The purchase took several months but the estate agent seemed to keep their end of the bargain. ...
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Oct 14,2014
Oct 14,2014
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James was helpful and informative from first contact, eager to help. After agreeing the fees, Adam was assigned my case and proves to be part of the professional set up, as he kept me updated and chased up issues.
I would highly recommend them to ...
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Oct 14,2014
Oct 14,2014
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From first contact, James was informative and helpful to me as a first time seller.
After being assigned to Adam, he also was part of the professional set up and acted on my behalf, chasing up progress and giving me updates.
I would highly recommend ...
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Comment on agent fees
At first, it was worrying the high fees in relation to the property, but once agreed it was not really an issue as things got moving along quickly
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Amber
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1:49 PM 21/11/2018 by allAgents
