Vizor Estate Agents
Birmingham, B98
3.1/5, 15 reviews
47% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
63% lettings fee satisfaction

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“I have rented a number of properties over the years ......”

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Mar 19,2014
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Charles
By: 'Frank'
Mar 19,2014
1 people found
this helpful
I have rented a number of properties over the years but I have never come across an agency as unprofessional as Vizors Estate Agents.

Generally the agency are very pleasant when you first deal with them, but once a tenant they treat you very poorly not wanting to help with any issues and the own Charles Vizor is a very pompous and arrogant man.

Overall I was extremely unhappy with the service offered by this agent and I will not be dealing with them again.
What agent could do to change your mind?
Need to work on their customer service!
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Latest Reviews

View all Reviews 15
6th Jul 2023
reviewed by 'Graham'
“Rented in Redditch (Chaceley Properties through Vizors), issues over the time of tenancy ranged as follows 1. The letting agents gave ......”
17th Jan 2020
reviewed by 'Sharron'
“I have found Sharaine fantastic, she helped me with a few problems I had, needless to say without her I ......”
10th Dec 2019
reviewed by 'Debbie'
“Recently purchased a property through Vizors, staff were very friendly and professional, would highly recommend them if selling or renting ......”
19th Dec 2018
reviewed by 'RBC'
“My main dealing was with Chris, who is a highly professional member. He was able to answer all my questions ......”
30th Oct 2018
reviewed by 'Dr'
“I have had experience with quite a few letting agents and am glad to state that we have found Sharaine ......”
22nd Sep 2018
reviewed by 'Charlene'
“I received great service from Vizors. It's the first time i've ever sold a property. Chris came out, talked me ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Vizor Estate Agents
17 Church Green East
Redditch,Birmingham
Hereford and Worcester
B98 8BP
01527 584 533

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £159,000 £355,000
Lettings 50% 63% £550 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 1 6 3 1 0 0 1 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA
Rankings
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Latest Properties

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“Rented in Redditch (Chaceley Properties throu......”

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Jul 06,2023
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By: 'Graham'
Jul 06,2023
1 people found
this helpful
Rented in Redditch (Chaceley Properties through Vizors), issues over the time of tenancy ranged as follows 1. The letting agents gave their contractor keys to my property without being accompanied or having been given permission. 2. The parking was poorly managed (Instruction issued where to park but ...
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“I have found Sharaine fantastic, she helped m......”

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Jan 17,2020
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Sharaine
By: 'Sharron'
Jan 17,2020
1 people found
this helpful
I have found Sharaine fantastic, she helped me with a few problems I had, needless to say without her I would be homeless. She’s been so kind and caring and supportive. 100% for a job well done....
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“Recently purchased a property through Vizors,......”

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Dec 10,2019
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sam/chris
By: 'Debbie'
Dec 10,2019
0 people found
this helpful
Recently purchased a property through Vizors, staff were very friendly and professional, would highly recommend them if selling or renting a property....
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“##Professionalism##...”

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Dec 19,2018
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By: 'RBC'
Dec 19,2018
0 people found
this helpful
My main dealing was with Chris, who is a highly professional member. He was able to answer all my questions and resolved promptly any concerns. it was a pleasure doing business with Chris & Visors as an organisation comes highly recommended....
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“LETTINGS...”

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Oct 30,2018
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Sharaine
By: 'Dr'
Oct 30,2018
1 people found
this helpful
I have had experience with quite a few letting agents and am glad to state that we have found Sharaine Wakefield absolutely on the button. Very efficient, careful, considerate, competent, calm and prompt. Resolves issues without any histrionics in a practical way and considers the ...
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Comment on agent fees
Very good value
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“Great service...”

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Sep 22,2018
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sam/chris
By: 'Charlene'
Sep 22,2018
1 people found
this helpful
I received great service from Vizors. It's the first time i've ever sold a property. Chris came out, talked me through the whole process from start to finish. He arranged viewings at a convenient time that suited myself. He thoroughly guided me and advised me ...
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Comment on agent fees
The agent fees were extremely competitive with the local estate agents in my area. I felt comfortable and happy with them.
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“I received an excellent service from Vizors from start to ......”

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Sep 19,2017
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Mark
By: 'Toni'
Sep 19,2017
3 people found
this helpful
I received an excellent service from Vizors from start to finish. Mark, Glen, Lauren and the team were friendly and professional throughout and made the whole process of selling my house relatively easy and painless! Thank you....
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“This is by far the worst estate agency we have ......”

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May 30,2017
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Charles
By: 'Jim'
May 30,2017
5 people found
this helpful
This is by far the worst estate agency we have ever used, and from the low ratings they have received on this site I am not the only customer that has been disappointed with the service received, and I do suspect that the only 2 high ...
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Comment on agent fees
Excessive fees and no chance of getting any deposit back.
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“Fantastic customer service right from initial valuation through to sale ......”

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Mar 06,2017
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Mark
By: 'Paul'
Mar 06,2017
0 people found
this helpful
Fantastic customer service right from initial valuation through to sale of property. Mark was always available to answer questions and kept us informed. House sold quickly and a lot of viewings. a very painless process! Thanks vizors...
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“Have to say the recent experience of selling my home ......”

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Mar 04,2017
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Mark
By: 'Mr'
Mar 04,2017
0 people found
this helpful
Have to say the recent experience of selling my home through Vizors has been excellent. From the very first meeting We have felt relaxed and confident that the sale of my house was in good hands. The valuation I was given I slightly higher than ...
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Comment on agent fees
The fees we paid where very favorourable compared to others that we were quoted
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“Absolutely appalled at the service received. Charles Vizor is without ......”

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Jun 02,2016
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Charles
By: 'Annonymous'
Jun 02,2016
3 people found
this helpful
Absolutely appalled at the service received. Charles Vizor is without doubt the most unprofessional agent I have ever spoken to. He is condescending and down right rude....
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“Stay away unless you have energy to argue common sense ......”

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Jul 21,2015
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By: 'miram'
Jul 21,2015
6 people found
this helpful
Stay away unless you have energy to argue common sense points. Basic principles of fair dealings are turned against you. I was unfortunate enough to rent through these people. when I moved in, inventory clearly said that the grass is too long and needs mowing. ...
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“I have rented a number of properties over the years ......”

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Mar 19,2014
Minithumbdown
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Charles
By: 'Frank'
Mar 19,2014
1 people found
this helpful
I have rented a number of properties over the years but I have never come across an agency as unprofessional as Vizors Estate Agents. Generally the agency are very pleasant when you first deal with them, but once a tenant they treat you very poorly ...
read full review
What agent could do to change your mind?
Need to work on their customer service!
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
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“We rented a property through this agency and found them ......”

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Sep 19,2012
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Charles
By: 'JoeBloggs'
Sep 19,2012
5 people found
this helpful
We rented a property through this agency and found them to be very poor. They were generally very rude and expected us to carry out maintenance such as trimming the hedge and trees etc. but then didn't want to know when a very old outdated ...
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“The agent has not responded to several emails I have ......”

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Aug 07,2012
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By: 'lsapt'
Aug 07,2012
12 people found
this helpful
The agent has not responded to several emails I have sent them regarding serious defects in a property I have rented for some 10+ years, while always paying my rent on time. When I initially signed the agreement with Mrs Vizor she was terribly polite and ...
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What agent could do to change your mind?
As mentioned above - respond to emails (or in writing). Give tenants the same respect as any other individual. Be polite and professional.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Vizor Estate Agents, Birmingham B98 8BP



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