Anistenhomes, Seven Kings, IG3
4.6/5, 100 reviews
90% recommended
100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
91% lettings fee satisfaction

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“I have been with this agent for nearly 3 years now ......”

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Mar 18,2014
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Nusrat
By: 'Mr'
Mar 18,2014
5 people found
this helpful
I have been with this agent for nearly 3 years now and from start to finish they have managed my properties to a high standard to date, I have not had any problems. From past experiences I had with other agents out there I can honestly say they have regained my trust in the estate agent field.

For all my 3 properties I have good tenants, my properties are looked after and regular updates have been given by Anistenhomes. There staff have been helpful and I would recommend them to any landlord.

It is sad that other reviews on here are of a negative nature but I would disagree as my experience with them has been good and satisfactory.

I know I am in good hands.

Mr Rehal
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By: Davindra kaur
Jul 06, 2016
I am very sorry to read your negative review i am a new employee working at Anisten Homes on the maintenance team and can honestly say that having worked within a corporate company in the city this was a definite eye opener for me dealing with unprofessional landlords and DSS tenants who have no customer ettique or how to address people has been a challenge having previously worked within the hospitality sector i am determined to apply the five star customer service approach to any client landlord or tenant who walks through the doors of Anisten Homes we can change previous perceptions and current staff should not be penalised for previous staff. I aim to respond to any emails i receive within 24 hours any enquiries made to me will be responded to the same day or an email will be sent likewise to update if i am unable too. Additionally the maintenance section at Anisten Homes is now fully under control and well managed by myself if you have any issue however small please do not hesitate to contact me!

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Latest Reviews

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reviewed by 'Syed Abbas'
“Stunning and out standing response....👍Best ability of solving the problem...Job involvement along with time management.Quick response upon ......”
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reviewed by 'Mr Choudhury'
“As a landlord, I can state that I have had superb service to date and have had a positive experience ......”
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reviewed by 'Ravi'
“In all the dealing I have had with Anistenhomes, Nusrat has always taken the time to take my calls or ......”
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reviewed by 'Khawar wattoo'
“They are very professional and honest I was looking for property they helped with everything I will recommend everyone to ......”
Featured Review
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reviewed by 'B Singh'
“As a landlord we have used Anistenhomes to manage our properties for several years.The service they provide is professional, ......”
25th Oct 2023
reviewed by 'Mary Tierney'
“Nusrat Wazir was the first person I saw when I entered the office of Anistenhomes for the first time. I ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 17:30
  • Sunday: Closed
Address

Anisten Homes
369 Green Lane
Ilford,Seven Kings
Essex
IG3 9TQ
020-8599-0061

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £350,000 £350,000
Lettings 92% 91% £950 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
46 4 36 6 2 0 0 0 6 0
Areas covered
  • IG3
  • Chigwell
  • Gants Hill
  • Goodmayes
  • Seven Kings
  • Newbury Park
  • Dagenham
  • Seven Kings
  • Barking
  • Dagenham
  • IG11
  • Gants Hill
  • RM8
  • Newbury Park
  • RM10
  • IG11
  • RM9
  • RM10
  • Newham
  • RM8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Featured Review
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“Stunning and out standing response....👍Best......”

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Jul 08,2022
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Nusrat
By: 'Syed Abbas'
Jul 08,2022
0 people found
this helpful
Stunning and out standing response....👍 Best ability of solving the problem... Job involvement along with time management. Quick response upon interest of clients.....
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By: Anistenhomes
Mar 14, 2023
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Thank you Syed for your kind words and we really appreciate your support. ...
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“Superb Service...”

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Apr 20,2022
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Nusrat
By: 'Mr Choudhury'
Apr 20,2022
0 people found
this helpful
As a landlord, I can state that I have had superb service to date and have had a positive experience with this company. No problems with payments, my properties are well-managed, and the staff are always friendly, especially Anita and Nus, who have worked there ...
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By: Anisten Homes
Apr 20, 2022
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Its been a pleasure dealing with you and we would like to thank you for your continued custom ...
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“In all the dealing I have had with Anistenhom......”

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Oct 14,2021
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By: 'Ravi'
Oct 14,2021
0 people found
this helpful
In all the dealing I have had with Anistenhomes, Nusrat has always taken the time to take my calls or have always called back and responded to my e mails. Akeel is another strong professional member of Anistenhomes team who will keep me informed and ...
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“They are very professional and honest I was ......”

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Aug 25,2022
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Abdullah
By: 'Khawar wattoo'
Aug 25,2022
0 people found
this helpful
They are very professional and honest I was looking for property they helped with everything I will recommend everyone to use Special Abdul...
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By: Anistenhomes
Mar 14, 2023
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Thank you, for your feedback on services received and we really appreciate your support. ...
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“Great agents...”

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Oct 16,2021
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Anita
By: 'B Singh'
Oct 16,2021
0 people found
this helpful
As a landlord we have used Anistenhomes to manage our properties for several years.The service they provide is professional, reliable and responsive. Thank you Anita and everyone at Anistenhomes....
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By: Anita Jethva
Oct 16, 2021
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Thank you Mr SIngh for your kind words and we really appreciate your support. ...

“real credit to Anistenhomes...”

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Oct 25,2023
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Anita
By: 'Mary Tierney'
Oct 25,2023
0 people found
this helpful
Nusrat Wazir was the first person I saw when I entered the office of Anistenhomes for the first time. I had been to many estate agents before but I'd never met anyone as professional as Mrs Wazir and she put me at ease straight away. ...
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By: Anisten Homes
Oct 26, 2023
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Thank you Mary, for the 5* review and kind words, it is always a pleasure working with you. We truly appreciate your feedback on our services and look forward to many more years of managing your properties. Warm Regards Customer Relations Team ...

“Since I moved into this house four years ago,......”

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Oct 18,2023
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Poonam
By: 'Fatima Bibi'
Oct 18,2023
0 people found
this helpful
Since I moved into this house four years ago, she’s been my inspector and I couldn’t have asked for anyone better. The service is amazing and very shes understanding. She listened to my problems and dealt with it instantly. I have had no ...
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By: Anistenhomes
Oct 19, 2023
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Dear Fatima, Thank you for your review, we are pleased to hear you are happy with our services, we aim to continue working with you in the near future. Warm Regards Customer Relations Team ...

“Thank you annisten home for finding the home ......”

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Oct 13,2023
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Poonam
By: 'Bibek'
Oct 13,2023
0 people found
this helpful
Thank you annisten home for finding the home to rent. Thank you akeel and poonam for helping us in every steps and hope it would still continue....
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By: Anisten Homes
Oct 13, 2023
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Dear Bibek, We truly appreciate your 5* review on services you have received from us to date. We value your feedback and look forward to many more years of servicing your tenancy. Kind Regards Customer Relations Team ...

“Excellent and prompt service support by Poona......”

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Oct 12,2023
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Poonam
By: 'Yasir'
Oct 12,2023
0 people found
this helpful
Excellent and prompt service support by Poonam. Fully Satisfied with cooperation and support....
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By: Anisten Homes
Oct 12, 2023
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Dear Yasir, Thank you for your 5* star review, we are so pleased you are happy with the services from Poonam and We value your feedback and we look forward to working with you. Thank you for leaving a 5-star review for our Property Manager Poonam. It is great to know your satisfaction in the dealings you have had with Anistenhomes thus far. Warmest Regards Anistenhomes ...

“When you are gQuick Sale that saved me from the receiversoing through challenges, you ne......”

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Aug 01,2023
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Anita
By: 'Susan'
Aug 01,2023
0 people found
this helpful
When you are going through challenges, you need to deal with very patient and understanding people. We had dealings with Anistenhomes before the passing of my husband ( managing our property) and then after as I had to sell it. The services rendered were excellent and ...
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By: Anistenhomes
Aug 01, 2023
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Dearest Susan, Thank you for inviting Anistenhomes to be part of your journey. We’re glad you’ve felt complete support from our Sales and Property Management staff during your toughest hours and greatly appreciate the lovely review you have left for both Akeel and Fariha. We wish you all the best in future endeavours and our doors are open should you require further assistance in the future. Warm Regards Customer Relations Team ...

“I'm ayeshah Gracey tenant of…...”

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Jul 26,2023
Minithumbup
By: 'Ayeshah gracey'
Jul 26,2023
0 people found
this helpful
I'm ayeshah Gracey tenant of anistenhomes.let i start my review like this from I have been renting property anistenhomes is the best i ever comes across such as one of there staff Akeel he is the best agent I have ever seen he is ...
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By: Anisten Homes
Jul 26, 2023
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Dear Ayeshah, Thank you for the 5* review on your overall experience within us and in particular for acknowledging Akeel, who you have been working closely with. We value your feedback and look forward to many more years of servicing your tenancy. Kind Regards Customer Relations Team ...

“With regards to Fariha Choudruy who assisted ......”

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Jul 18,2023
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Anita
By: 'Bhaskar'
Jul 18,2023
0 people found
this helpful
With regards to Fariha Choudruy who assisted fantastically with regards to a boiler replacement at one of my properties. Fariha kept me informed, negotiated a great price and got the work done efficiently and at speed. Would wish this occurs often. Regards Bhaskar Tailor...
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By: Fariha Choudhury
Jul 18, 2023
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Dear Mr Tailor, It has been a pleasure managing your properties in the few short months I have been employed at Anistenhomes as a Property Manager. Thank you for the lovely comments and the surprise review. Truly appreciated! Looking forward to servicing your agreements for the longevity. Warmest Regards! Fariha ...

“I have been a landlord with Anistenhomes for ......”

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Apr 06,2023
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Nusrat
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Poonam
By: 'Mr Sohal'
Apr 06,2023
0 people found
this helpful
I have been a landlord with Anistenhomes for a very long time. Great service 👏 My main dealings have been with Nuz and Poonam, great ladies and professional....
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“Whenever I need support about any issue, alwa......”

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Mar 22,2023
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Poonam
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Nusrat
By: 'Syed Abbas'
Mar 22,2023
0 people found
this helpful
Whenever I need support about any issue, always I had Quick response and Excellent out put. Staff is very understanding and helpful. Specially Madam Poonam, and Madam Nusrat and Mr. Abdul, always not leaving any stone unturned. Immense appreciation for these staff member. Regards...
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“I Mohammed imran khan have started work as ha......”

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Mar 22,2023
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Poonam
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Nusrat
By: 'Mohammed imran Khan'
Mar 22,2023
0 people found
this helpful
I Mohammed imran khan have started work as handyman with anistonhomes in April 2022, poonam found me on gumtree ad, since working for anistonhomes mostly my interactions are with poonam. Poonam is very professional in her work. She always talks respectfully and takecare of her tradesmen. ...
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By: Anisten Homes
Mar 22, 2023
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Thank you Imran, your comments are appreciated. ...

“Had no hot water or heating reported straight......”

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Mar 21,2023
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Poonam
By: 'Nabira Kara'
Mar 21,2023
0 people found
this helpful
Had no hot water or heating reported straight away spoke to Poonam who dealt with my query quick and effectively she also has very good communication skills as she took her time out to give me a call back to see if everything was OK ...
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“Exceptionally helpful, friendly and trustwort......”

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Mar 21,2023
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Poonam
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Anita
By: 'Juliana Barclay'
Mar 21,2023
0 people found
this helpful
Exceptionally helpful, friendly and trustworthy. They are very hands on and include you in the process. I am happy to entrust them with my property....
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“Poonam has always been very helpful and under......”

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Mar 21,2023
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Poonam
By: 'Nasser'
Mar 21,2023
0 people found
this helpful
Poonam has always been very helpful and understanding in her approach and handling of any issues which arise. She is definitely a gem and it is always a pleasure to deal with her....
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“Brilliant Company...”

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Mar 16,2023
Minithumbup
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Anita
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Nusrat
By: 'PA'
Mar 16,2023
1 people found
this helpful
I have worked with Anisten for many years and it is a brilliant company. All staff work hard to satisfactorily resolve issues but in particular Anita and Nus who are both gems....
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“As a landlord I can confirm that I have had a......”

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Mar 15,2023
Minithumbup
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Nusrat
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Anita
By: 'Gulam'
Mar 15,2023
0 people found
this helpful
As a landlord I can confirm that I have had a very good service from them. Payments have been promptly received and issues dealt with in a swift manner. Nusrat has been exceptionally helpful in dealing with issues. I would recommend them to friends and ...
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“Their service is unprofessional, fake , disho......”

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Mar 13,2023
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Nusrat
By: 'Dulhan'
Mar 13,2023
0 people found
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Their service is unprofessional, fake , dishonest, and full of lies, cannot be trusted, stay away. They need to be shut down. So many people are complaining about their lies and dishonest service....
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By: Anisten Homes
Mar 15, 2023
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Dear Dulhan, We are sorry to hear your comments. In order to investigate your review further, we have tried to locate you on our system(s), however, unfortunately have not been able to find your details via information provided. I would like to invite you to e-mail us with any further detail or comments about your experience to [email protected] so that we can look into this further. Kind regards, Customer Relations Team ...

“Awful liars...”

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Jul 08,2022
Minithumbdown
By: 'Danielle Gregory'
Jul 08,2022
0 people found
this helpful
Have had numerous phone calls from these ive only been in the property since 15th january first month they took the rent twice bank reclaimed as it put me into financial difficulty they denyed they used my card details online to take the money and ...
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By: Anistenhomes
Jul 25, 2022
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Dear Danielle, We are sorry to hear your comments. After reviewing the case file, we would like to start by reminding you that when you first raised concerns about an overpayment of rent/ funds in 2018, we sincerely apologised for any inconvenience this may have caused you. Your concerns were promptly addressed, and you received a full refund of any overpayment of rent. As a staff member informed you, this problem was not the result of Anistenhomes failure on providing a service or negle ...

“Akeel’s service was impeccable. He was really......”

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Mar 24,2022
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Anita
By: 'A Ali'
Mar 24,2022
0 people found
this helpful
Akeel’s service was impeccable. He was really understanding, informative and helped me move in asap! I can’t thank Akeel enough!...
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“Great Agents...”

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Oct 16,2021
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Anita
By: 'Mrs Anj'
Oct 16,2021
0 people found
this helpful
Anistenhomes deserves praise for their outstanding customer service. They've been managing my uncle's properties for several years, and they came highly recommended. I met their manager, Anita, who is a very professional & humble lady, offered me a personal service and took the time to answer ...
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“Absolutely appalling service. Please do not u......”

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Oct 09,2021
Minithumbdown
By: 'Zeenat'
Oct 09,2021
2 people found
this helpful
Absolutely appalling service. Please do not use this agent. They do not respond and you will be left constantly chasing up your fees. You will be left waiting weeks for a response. They will find ways of charging you throughout the year i was left ...
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“Scam agencyStay clearThey steal landlords r......”

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Sep 13,2021
Minithumbdown
By: 'Private'
Sep 13,2021
1 people found
this helpful
Scam agency Stay clear They steal landlords rent and do not pay it They overcharge for any work Rip off agency Their contract terms are a complete scam DO NOT USE Scam agency Stay clear They steal landlords rent and do not pay it They ...
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“Skilled service at its best!...”

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Aug 16,2021
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Anita
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Minnat
By: 'N Uddin'
Aug 16,2021
0 people found
this helpful
Skilled service at its best! I am very pleased with how well my properties is being managed, and feel secure that my properties are in safe hands. Highly recommended to all the landlords and clients?...
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“Great Agency...”

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Jul 27,2021
Minithumbup
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Nusrat
By: 'Md Shaukat Hossain'
Jul 27,2021
0 people found
this helpful
I am please to use Anistenhomes and they have a great service from start to finish. i recommend this agency to everyone. I had a great experience from Akeel, Nusrat and Jenny....
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By: Anisten Homes
Jul 27, 2021
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Thank you for your kind words. Its been a pleasure working with you and we wish you all the best. ...

“Great Service, Great Staff. I'll surely recom......”

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Jul 17,2021
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Nusrat
By: 'Yemi'
Jul 17,2021
0 people found
this helpful
Great Service, Great Staff. I'll surely recommend their services to anyone who requires such. All good professionals, ready to listen and assist....
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By: Anisten Homes
Jul 19, 2021
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Thank you for you 5 star review we appreciate the support. ...

“5* Service...”

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Jul 12,2021
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Nusrat
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Anita
By: 'Anthony'
Jul 12,2021
0 people found
this helpful
Never used a Property Agent before however I've been dealing with Nusrat Wazir, regarding a rental property, her service has been very professional & she's been there for guidance in every step of the process. I would recommend Anistenhomes to everyone....
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By: Nus
Jul 12, 2021
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Dear Anthony, Thank you for 5 star rating we appreciate your support and look forward to working with you. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:38 PM 01/11/2017 by allAgents

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