LV PROPERTY
Birmingham, B18
4.2/5, 37 reviews
84% recommended
100% sales valuation accuracy
80% sales fee satisfaction
83% lettings valuation accuracy
99% lettings fee satisfaction

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“LV advertised a property in Zoopla on 7th March. I ......”

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Mar 10,2014
Minithumbdown
By: 'SR'
Mar 10,2014
3 people found
this helpful
LV advertised a property in Zoopla on 7th March. I called first thing that morning (the first person to call that day in fact) to arrange a viewing and spoke to Josh. He told me that the property was still occupied and the landlord was waiting to hear from the tenant as to when he was going to vacate and when it would be possible to view. Nevertheless Josh explained that the property would become available from 1st April. He said he would call me once the property was ready. I had viewings arranged that day and saw several flats but was very keen on that property advertised with LV and had decided to wait for that. However, this morning I had a look at the website again and noticed that the property had been marked as being let. I called and spoke to Hannah who told me that it had been let on Saturday 8th (i.e. next day after I had called). I explained what Josh had said and asked why I hadn't been hadn't been contacted as promised. Her response was that Josh was an apprentice - ie it was my bad luck that I was dealing with him. Overall my experience has been that is LV Is unprofessional, misleading and have a laissez faire attitude in dealing with customers.
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By: Jaspal Singh
Jul 10, 2014
Dear SR, I'm sorry to hear that you had this experience, however I would like for you to know that we run a business model which is 100% focused on customer service & we take every compliant very seriously.
Having looked into this situation I have found the tenants had decided to stay on in the property, therefore the property was taken off the market the next day.
Many Thanks, LV PROPERTY

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Latest Reviews

View all Reviews 37
16th Apr 2024
reviewed by 'Andrew'
“All the dirty tricks you can expect from a dishonest company...”
24th Oct 2022
reviewed by 'Sonia'
“stacey is an amazing lettings manager, she is always happy, polite and give the best advice that is needed she ......”
24th Oct 2022
reviewed by 'Rachel'
“Fantastic lettings agent, Stacey is very efficient, she listened to requests and found me the perfect property for me and ......”
30th Apr 2021
reviewed by 'Rosie'
“i have been liaising with Sophie And Aimee from LV Property about when to sell my property, they have advised ......”
16th Mar 2021
reviewed by 'Anonymous'
“Everyone at LV property is so helpful and kind! They were extremely approachable and incredibly understanding when we had to ......”
28th Jan 2021
reviewed by 'Mike'
“Just completing our first year of property letting with the LV Team... the end to end service delivery has been ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

LV PROPERTY
157c Warstone lane
Jewellery Quarter,Birmingham
West Midlands
B18 6NZ
0121 285 7575

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 80% £68,500 £270,000
Lettings 83% 99% £595 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 1 12 1 7 0 4 0 0 4
Areas covered
  • B1
  • Birmingham
  • B18
  • B2
  • B3
  • B5
  • B7
  • B16
  • B12
  • B19
  • B15
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“All the dirty tricks you can expect from a di......”

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Apr 16,2024
Minithumbdown
By: 'Andrew'
Apr 16,2024
1 people found
this helpful
All the dirty tricks you can expect from a dishonest company...
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“stacey is an amazing lettings manager, she is......”

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Oct 24,2022
Minithumbup
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Stacey
By: 'Sonia'
Oct 24,2022
0 people found
this helpful
stacey is an amazing lettings manager, she is always happy, polite and give the best advice that is needed she is a credit to the company x...
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“Fantastic lettings agent, Stacey is very effi......”

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Oct 24,2022
Minithumbup
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Stacey
By: 'Rachel'
Oct 24,2022
0 people found
this helpful
Fantastic lettings agent, Stacey is very efficient, she listened to requests and found me the perfect property for me and my family!!! After a very stressfull time trying to find a property, Stacey restored my faith! Will be using LV property...
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“Excellent service...”

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Apr 30,2021
Minithumbup
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Sophie
By: 'Rosie'
Apr 30,2021
0 people found
this helpful
i have been liaising with Sophie And Aimee from LV Property about when to sell my property, they have advised me of the best time to sell due to the current cladding conditions and have kept contact with me ever since our telephone conversation. Aimee ...
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“Amazing...”

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Mar 16,2021
Minithumbup
By: 'Anonymous'
Mar 16,2021
0 people found
this helpful
Everyone at LV property is so helpful and kind! They were extremely approachable and incredibly understanding when we had to rearrange our viewing and dealing with all the queries that we have. We are really excited to move in with them!...
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“Just completing our first year of property le......”

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Jan 28,2021
Minithumbup
By: 'Mike'
Jan 28,2021
0 people found
this helpful
Just completing our first year of property letting with the LV Team... the end to end service delivery has been excellent from meeting Jaspal through to sorting financial agreements with Farleigh and Edwin plus the management team who maintain my piece of mind. Great Service ...
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“Unprofessional....”

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Jan 08,2021
Minithumbdown
By: 'Mr R'
Jan 08,2021
1 people found
this helpful
Unprofessional. Despite having agreed a price, while arranging paperwork and transfers LV responses went quiet. It turns out the reason for this, negotiating a sale on on more "favorable" terms. If you are looking for a personal and honourable service with good communication and common ...
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By: Anonymous
Jan 01, 2023
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This company is far from honest. Drop asking price so that they can grab a bargain for them selves. ...

“Terrible agents just after your money with no......”

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Feb 18,2020
Minithumbdown
By: 'Lisa'
Feb 18,2020
1 people found
this helpful
Terrible agents just after your money with no service. I was a victim of fraud at the last minute and lost all of my money this agent did not care and just wanted me to carry on even though I had lost my deposit unbelivable ...
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By: Edwin Phillips
Feb 19, 2020
View all comments (1)
Dear Lisa, I remember this case very well, we simply required proof for the seller which you unable to provide and I clearly remember you agreeing to continue the purchase even after this unfortunate event, we not only waited for 6-8 months for this transaction to complete we also carried out works in the property that you had requested and this was paid for by LV not the seller just to keep all parties happy. In the end you decided you were no longer purchasing the property and decided to w ...

“Feedback...”

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Sep 19,2018
Minithumbup
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Farleigh-Amber
By: 'SK'
Sep 19,2018
0 people found
this helpful
Dear Farleigh I would like to take this opportunity to thank your Company and especially You for the Professional customer service you offered me during a stressful period when I had to find a property for my sons. On a number of occasions you went ...
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“Horrendous experience letting my apartment...”

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Jul 10,2018
Minithumbdown
By: 'JR'
Jul 10,2018
3 people found
this helpful
Horrendous experience letting my apartment in Central Birmingham. Lee Grogan and Jaspal Singh promised great things and did not even obtain a single viewing in 3 weeks. In that time, my other agent had 9 viewings and 3 offers at the asking price. They did not even bother ...
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By: Dev
May 18, 2019
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LV Property did a fantastic job letting our property we could not have asked for more! Emma and Farleigh provided alot of support and assistance throughout the lettings process, above and beyond expectations. 110% recommended. ...

“Safety compromised...”

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May 30,2018
Minithumbdown
By: 'Mani'
May 30,2018
4 people found
this helpful
Understand you are all to busy. It's taken a week to get rid of this horrible cigarette smell in this property. The place stunk and still does!!! Disappointed with the cleaning side of things. Even more so with the lack of communication with this property! ...
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Comment on agent fees
Forced to pay a membership fee. Change the name please. More like admin and profit in your pocket. I wasn't shown anything to do with how the shower works, the locks (don't even lock.internally), no reply in 4 days about the locks.noy working, handed keys and signed on your premises (No walk through on the property - came from London) that means your inventory is invalid!! As above your locks don't work! Checks were not done properly!
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“My son got a job in central Birmingham and we ......”

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Apr 27,2015
Minithumbup
By: 'Roddy'
Apr 27,2015
1 people found
this helpful
My son got a job in central Birmingham and we had to find a flat for him to rent. After the frustration of using one of the larger agents we walked into the Warstone Street office of LV to see if they could help. Both ...
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“Excellent service from LV Property and Josh in particular. Very ......”

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Feb 25,2015
Minithumbup
By: 'M'
Feb 25,2015
1 people found
this helpful
Excellent service from LV Property and Josh in particular. Very professional first meeting at which he thoroughly explained LV's services, was able to answer our numerous questions and gave us the confidence that we were in good hands. The listing of the property and the ...
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Comment on agent fees
Excellent value
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“First impressions are always important in my opinion whether it ......”

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Feb 04,2015
Minithumbup
By: 'Michael'
Feb 04,2015
1 people found
this helpful
First impressions are always important in my opinion whether it is a tradesman,a tenant or an estate agent.Josh was punctual and dressed impeccably for our first meeting.I found him extremely polite and charismatic.I like to think I am a good judge ...
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“Great service, nice office, what can i say? They did ......”

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Oct 24,2014
Minithumbup
By: 'babraha'
Oct 24,2014
1 people found
this helpful
Great service, nice office, what can i say? They did everything they could to make my properties stand out and imo it really helped match them up to the best tenants. Really impressed...
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Comment on agent fees
No probs
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“Fantastic service, great people, all around good to do business ......”

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Oct 24,2014
Minithumbup
By: 'bagrij'
Oct 24,2014
1 people found
this helpful
Fantastic service, great people, all around good to do business with. If you're looking to rent a property these are the people to call...
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Comment on agent fees
GREAT FEES!
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“These guys are very proactive! Helped me sell my city ......”

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Oct 16,2014
Minithumbup
By: 'Mr'
Oct 16,2014
0 people found
this helpful
These guys are very proactive! Helped me sell my city centre apartment in a matter of weeks, they took care of everything from start to finish and were always there when I needed them. HIGHLY RECOMMENDED!!! Mr & Mrs J Adams...
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Comment on agent fees
Fee's were good! Especially for the service provided
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“I have recently moved from London to Birmingham after I ......”

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Sep 16,2014
Minithumbup
By: 'Angela'
Sep 16,2014
3 people found
this helpful
I have recently moved from London to Birmingham after I was offered a new job in the city. I came across LV Property after seeing a beautiful property advertised on Right move. I phoned up immediately and spoke to Josh on the phone. He was ...
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“I have recently sold my property through LV Property based ......”

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Sep 09,2014
Minithumbup
By: 'Ricky'
Sep 09,2014
2 people found
this helpful
I have recently sold my property through LV Property based in the Jewellery Quarter and I cannot speak highly enough of them. Jas has developed a great company with a team who are quick and efficient. Josh was on the other end of the phone ...
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“LV Property were extremely pro-active in achieving this sale, which ......”

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Aug 13,2014
Minithumbup
By: 'Sharon'
Aug 13,2014
0 people found
this helpful
LV Property were extremely pro-active in achieving this sale, which took place in less than 12 weeks. They listened to our suggestions and requirements throughout the marketing period. We wouldn't hesitate in using them again....
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By: Jas singh
Sep 10, 2014
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Thank you Sharon, its a real pleasure working with you & we appreciate the business. ...

“LV Property (both Jas and Josh) faciliated the purchase smoothly, ......”

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Aug 01,2014
Minithumbup
By: 'A'
Aug 01,2014
0 people found
this helpful
LV Property (both Jas and Josh) faciliated the purchase smoothly, and went out of thier way to iron out any difficulties on a timely basis. There was often excessive communication to speed the process up, most likely driven by the seller - however this may ...
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By: Josh Whateley
Aug 01, 2014
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Thanks Anish. Thank you for the business and we wish you the best of luck in your new home. ...

“LV. Property were very pro active and chased purchaser, their ......”

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Jul 29,2014
Minithumbup
By: 'Happy'
Jul 29,2014
1 people found
this helpful
LV. Property were very pro active and chased purchaser, their solicitor and my own all the time. They worked hard to bring the sale to completion. Only criticism were return calls not always happened, but that's life. Also, LV recommended the solicitors I used and ...
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Comment on agent fees
Not the cheapest but they certainly were the most pro active from the estate agents we contacted.
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By: Jas Singh
Sep 10, 2014
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Thank you for the business. ...

“Great and efficient service. Friendly staff who listen to your ......”

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Jul 02,2014
Minithumbup
By: 'Chawan'
Jul 02,2014
0 people found
this helpful
Great and efficient service. Friendly staff who listen to your concerns and do their best to help. Found a buyer for my property within two weeks...
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By: Jas
Jul 05, 2014
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Thank you Chawan, it was pleasure doing business with you. Pop by the office if you are ever in the area. Warm wishes, Jas ...

“From my first contact with LV property I was extremely ......”

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Jun 18,2014
Minithumbup
By: 'hanakaty'
Jun 18,2014
1 people found
this helpful
From my first contact with LV property I was extremely impressed with their high level of customer service and professionalism. Josh is a particular credit to the branch going above and beyond to allow a smooth completion on the sale. Josh was particularly effective at ...
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“Saw this company on-line when I was first looking to ......”

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Apr 30,2014
Minithumbup
By: 'Rita'
Apr 30,2014
1 people found
this helpful
Saw this company on-line when I was first looking to sell the property. Hannah Lane got back to me very quickly set up a meeting for a valuation. She went away and did some research as to the general market value of two bed apartments ...
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“Coming from Romania, for the first time in UK, Shannon ......”

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Apr 30,2014
Minithumbup
By: 'Ady'
Apr 30,2014
1 people found
this helpful
Coming from Romania, for the first time in UK, Shannon helped me a lot by finding the right place to stay. I had few requirements (like living with a pet) and she was really helpful. The communication was really fast (even if I was in ...
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“I found this agency very friendly helpful and professional. Both ......”

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Apr 08,2014
Minithumbup
By: 'barnz'
Apr 08,2014
1 people found
this helpful
I found this agency very friendly helpful and professional. Both I and my wife found them very supportive and empathetic by showing perspective buyers around our vacant property over the wkend and after 5pm for when most of us finish work. This meant we were ...
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“Very good customer service, we had problems from our company ......”

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Mar 28,2014
Minithumbup
By: 'Rob'
Mar 28,2014
0 people found
this helpful
Very good customer service, we had problems from our company systems making the first payment but LV and the landlord were very patient and allowed us to move in as soon as the payments were made....
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“Really had the easiest of experiences with LV Property, responded ......”

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Mar 28,2014
Minithumbup
By: 'dr_robotnick'
Mar 28,2014
0 people found
this helpful
Really had the easiest of experiences with LV Property, responded quickly to my enquiries and always polite and cheerful. Definitely recommended!...
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“LV advertised a property in Zoopla on 7th March. I ......”

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Mar 10,2014
Minithumbdown
By: 'SR'
Mar 10,2014
3 people found
this helpful
LV advertised a property in Zoopla on 7th March. I called first thing that morning (the first person to call that day in fact) to arrange a viewing and spoke to Josh. He told me that the property was still occupied and the landlord was ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Jaspal Singh
Jul 10, 2014
View all comments (1)
Dear SR, I'm sorry to hear that you had this experience, however I would like for you to know that we run a business model which is 100% focused on customer service & we take every compliant very seriously. Having looked into this situation I have found the tenants had decided to stay on in the property, therefore the property was taken off the market the next day. Many Thanks, LV PROPERTY ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:46 AM 22/02/2022 by Jaspal Singh

Awards won by LV PROPERTY, Birmingham B18 6NZ



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