100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Feb 11,2011
Feb 11,2011
4
people found
this helpful
this helpful
Nightmare, allowed tenant to move furniture in before commencement of lease. Had not taken a deposit from tenant. Allowed tenant to request repair service monthly for minor issues to generate fees at a cost of 3 months rental. Allowed tenant to give incorrect notice. Witheld rent to cover their errors. Property trashed. No comeback on them. It's a shame but not my fault attitude. Abysmal and incompetent. Reported to regulatory bodies.
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Mar 31, 2011
UTTERLY AGREEThis agent is rude, misleading and incompetent.
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Latest Reviews
10th Dec 2018
reviewed by 'Felix'
8th Dec 2017
reviewed by 'Paul'
14th Aug 2017
reviewed by 'Jodie'
9th Jun 2017
reviewed by 'NeverAgain'
22nd Dec 2016
reviewed by 'Emma'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £450,000 | £450,000 |
| Lettings | 0% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 1 | 0 | 2 | 0 | 2 | 0 | 0 | 0 |
Areas covered
- KT11
- KT22
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 10,2018
Dec 10,2018
0
people found
this helpful
this helpful
Ben was extremely helpful from the outset and what I really appreciated was his calm and professional manner. I have moved several times in the last five years and some agents can be very pushy - Ben was helpful, answered queries quickly and offered good ...
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Comment on agent fees
n/a
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Dec 08,2017
Dec 08,2017
0
people found
this helpful
this helpful
Alex was always pleasant, responsive and attentive at all times during the sale process and found the right buyer in the end in a falling market. I'm not sure GP's back office is as slick as it could be, or as some other agents, but ...
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Comment on agent fees
Very competitive fees compared to some other Cobham agents.
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Aug 14,2017
Aug 14,2017
2
people found
this helpful
this helpful
Rented through Gascoigne a few times and they have been brilliant. Previous landlord decided not to stay with gascoigne due to some silly errors which I was really disappointed with. If the landlord had stayed with gascoigne we might not have lived with no garden ...
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Comment on agent fees
Very reasonable
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Jun 09,2017
Jun 09,2017
0
people found
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this helpful
Undervalued the rent by £250-300 pcm. Lost tenants paperwork. Tried to delay tenants moving in day before they were due to. Lost our keys, employed locksmith who broke our front door & refused to accept liability, causing damage (ie the door now doesn't shut properly). No ...
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Comment on agent fees
BAD/RIP OFF
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Sep 02, 2017
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(1)
With regards to your comments, I know personally the people that rented your property and that wasn't the situation. Gascoigne and pees did not under value your property, if anything your tenants paid more than they should have. You rented your property under the impression everything would be fine. Your tenants had no use of the garden as the continuous flooding which you never ever fixed and the problem had been there over ten years. That's the reason you left gascoigne and pees as soon as you ...
Dec 22,2016
Dec 22,2016
0
people found
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this helpful
Alex was my main contact and couldn't have done more to ensure a smooth transaction - very polite, pleasant and responsive ... when Alex was off Rhys stepped competently into the brief and really helped me too - many thanks!...
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Comment on agent fees
N/A as I was the buyer
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Sep 09,2016
Sep 09,2016
0
people found
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The beginning of the purchase, as you'll remember, was really quite slow and confusing. Your colleague who we have since learned is no longer with the company, was telling us the certain things were happening but actually, our solicitor was telling us that this wasn't ...
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Feb 11,2011
Feb 11,2011
4
people found
this helpful
this helpful
Nightmare, allowed tenant to move furniture in before commencement of lease. Had not taken a deposit from tenant. Allowed tenant to request repair service monthly for minor issues to generate fees at a cost of 3 months rental. Allowed tenant to give incorrect notice. Witheld rent ...
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read full review
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Oct 12, 2011
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(2)
I also have complaints to make against them for their unprofessionalism and incompetance, who is the regulatory body???
Thanks ...
Ben
(1)
Colin
(0)
Glenn
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:05 PM 22/12/2016 by Alex Mckechnie
Thanks