0% sales valuation accuracy
0% sales fee satisfaction
Feb 20,2014
Feb 20,2014
0
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Our first initial contact with Paul Cromwell was when he valued our house and whilst we had quotes from 3 other estate agents we found his after sales paperwork very easy to follow and understand. This was also very informative about the local area that we were selling in, giving price guidelines of other similar properties. When we chose to work with Paul he re-visited us and fully took into account our cirmcumstances and what the end result was that we were looking for. Our house was sold within 2 weeks and our dealings with Douglas Allen, Brentwood passed over to Chelsey in the Basildon office to support us through the after sales process. I have to say like Paul she was extremely professional and very diplomatic with her dealings with our buyer and our sellors representatives. Nothing was too much trouble for her and she should be commended by the company for her hard work ensuring that the exchange of contracts went through on the day that it needed to. Brilliant company and I would use them again, thank you to you all.
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Latest Reviews
20th Feb 2014
reviewed by 'Sharon'
25th Nov 2013
reviewed by 'Rob'
23rd Nov 2013
reviewed by 'Jennifer'
22nd Nov 2013
reviewed by 'S'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 5 | 0 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
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- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 20,2014
Feb 20,2014
0
people found
this helpful
this helpful
Our first initial contact with Paul Cromwell was when he valued our house and whilst we had quotes from 3 other estate agents we found his after sales paperwork very easy to follow and understand. This was also very informative about the local area that we ...
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Jan 03,2014
Jan 03,2014
1
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What a breath of fresh air! Many Estate Agent offices are filled with sycophantic individuals, with over creative ways of disguising the pit falls of properties on their books. Not so Douglas Allen in Brentwood. From the initial meeting, Leigh-Ann was friendly and helpful and ...
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Jan 22, 2014
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Mark, I really appreciate your feeddback, we as a company pride ourselves on the lengths we will go to, not only to help you find the right property, but also to assist this going through with as much ease as possible. Communication and customer service are always key to smoothing out the pitfalls. I hope you enjoy your new home, when you are ready to move again, please let us know we will always be pleased to help you again. Kind regards Paul Ingleton (Group Partner) ...
Nov 25,2013
Nov 25,2013
1
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I personally visited 4 estate agent offices in Brentwood using the same set of questions and requested valuations from the 2 that most fitted what I wanted initially. I was particularly keen to:
-be treated respectfully as a woman selling her home (not patronised);
-work with people ...
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Nov 27, 2013
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Joan, I really appreciate the comments made above and I am pleased that things worked out well for you. I will pass on my thanks to the team for the support and advice they gave you.
Our aim is to ensure we Help all our clients and ensure that they gain the dream move they are looking for. I hope everything goes well in your new home and that if you or any friends and family need our help in the future, you do not hesitate to contact us. Kind regards Paul Ingleton (Group Partner) ...
Nov 25,2013
Nov 25,2013
1
people found
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Found them to be a great all round experience. They did exactly what they'd promised and all for a really competitive price too, so so glad we went for the pro photos too. The advertisement they did really stood out, and they didn't just stick ...
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Nov 27, 2013
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Rob,
I would like to thank you for taking the time to add your comments above, I am pleased that my team in Brentwood really delivered on their promises, something we strive to achieve on every occasion. As you have said the Professional Photos and floor plans really do help to maximise the interest and not only encourage the public but also the staff to really get things moving and the property sold at the best price possible. I will pass on your kind comments to the team. I hope everything go ...
Nov 23,2013
Nov 23,2013
1
people found
this helpful
this helpful
I feel that this particular branch and team went above and beyond. Despite my initial scepticism due to being let down by another estate agent, they were constantly on my team, pushing the sale forward, promising they could and would sell for the price I ...
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Dec 07, 2013
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Jennifer, I really appreciate the feedback, as many clients they are scepticle of what is promised and I am really pleased that everything we agreed would be actioned was actioned for you. My team at Brentwood although reasonably new to the town have really proved that enthusiasm and dedication outways on most occasions the time you have had an office in the town. Our ethos is about Customer service first, second, third and last, from your notes above this was obviously adhered to.
We have foun ...
Nov 22,2013
Nov 22,2013
1
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The whole process of selling a property is a very stressful experience,but all the staff at Douglas allen made it as easy as it could be. Initially from the valuation meeting i found Peter to be most helpful and charming and above all Positive....
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Dec 07, 2013
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Dear S Stoud, I totally agree, moving home can be very stressful, I am very pleased that you found this was reduced greatly by my team in Brentwood. I would like to thank you for recommending us as an agent and can assure you that we strive on every occassion to ensure all our customers receive the same level of service experienced by yourselves. I have passed on your commentns to both Peter and Leigh-Ann and thanked them on your behalf, something that is always a pleasure to do. Generating view ...
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