71% sales valuation accuracy
71% sales fee satisfaction
60% lettings valuation accuracy
71% lettings fee satisfaction
Mar 03,2014
Mar 03,2014
2
people found
this helpful
this helpful
I started dealing with this company in December 2013, i was buying a house form them that was already rented, first the agent just blanked my calls and i had to keep calling her to try and get a response, i had to call her few times in order to hear from her, she texts alot, then she lied to me with regards to when the contract was up for renewing, the day i signed the contract with my solicitors i called her and again no answer as usual, left VM no reponse as usual then she texts me at 9pm to say they are signing another contract and " it wasnt my call to have a say in that, i tried to escalate the issue with her boss, left three messages but no reponse, the whole agency is a joke,
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
25th Oct 2024
reviewed by 'Thomas'
24th Feb 2017
reviewed by 'Chelle'
29th Sep 2014
reviewed by 'Mike'
22nd Sep 2014
reviewed by 'Mill'
21st Sep 2014
reviewed by 'Kulbir'
19th Sep 2014
reviewed by 'Damion'
Opening Hours
Address
Reddoor Homes
143 High Street
Rochester
Kent
ME1 1EL
01634 757 750
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 71% | £0 | £0 |
| Lettings | 60% | 71% | £600 | £700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 1 | 1 | 0 | 0 | 0 | 1 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 25,2024
Oct 25,2024
0
people found
this helpful
this helpful
James Anderson was very swift, efficient and polite. Happy to recommend from a Surveyors POV...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24,2017
Feb 24,2017
4
people found
this helpful
this helpful
Terrible estate agent from a tenants standpoint. Delayed the move in date to a property by over a week due to 'professional cleaning' but there were skid marks in the toilet, tea rings on the window sills and dust on everything! Reported repairs had to ...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Sep 29,2014
Sep 29,2014
1
people found
this helpful
this helpful
I found staff at Reddoor friendly and helpful, there was some delay in being able to move to my property but this was not due to Reddoor but the landlord. The staff at Reddoor made the moving process less stressful than I have experienced in ...
read full review
read full review
Comment on agent fees
The warranty scheme is an excellent idea, finding a large deposit on top of rent in advance and other fees would have been a struggle.
Was this helpful?
Yes
Yes
Sep 22,2014
Sep 22,2014
1
people found
this helpful
this helpful
I have been working with Reddoor Homes for several years now and find them very professional, they have found me good tenants, they send me my rent and statements on time. They have dealt with any problems efficiently and are far the best agents I ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 21,2014
Sep 21,2014
1
people found
this helpful
this helpful
The agent has been very helpful and will go out of their way to ensure the landlord is satisfied. When a call is made the call taker will ensure they take details and get the right person to call back....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 19,2014
Sep 19,2014
2
people found
this helpful
this helpful
Hi Caroline at Reddoor let my property immediately she was very concerned I rented to the right person with the highest rent and achieve.job well done.
Molly is management agent she has sort several issues and negotiates the best rates should I need it.
...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 19,2014
Sep 19,2014
2
people found
this helpful
this helpful
Thoroughly professional and friendly company in all aspects of lettings. We have been using Reddoor for nearly 3 years and have been delighted with the service received. Andy, Caroline and the rest of the team really know their stuff and deliver what they promise.
I just ...
read full review
read full review
Comment on agent fees
Excellent value for the service provided.
Was this helpful?
Yes
Yes
Aug 28,2014
Aug 28,2014
1
people found
this helpful
this helpful
This is the worst estate agents I have dealt with. Firstly at my first viewing with them they fail to show.
Secondly I decide to ago ahead with the property. They advise if you have to pay a holding fee and once the landlord decides ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 01, 2014
View all comments
(1)
Hi Hollie
When you paid your reservation fee you were informed that it was non-refundable should you withdraw. You did also sign terms to agree to this.
You were not left hanging, you viewed and took the property on a Saturday, we were closed the Sunday and Bank Holiday Monday and then you pulled out Tuesday as you said you found elsewhere.
You must appreciate that once you pay your reservation fee we reserve that property and cancel further viewings. It is not a case that our terms are ...
Mar 03,2014
Mar 03,2014
2
people found
this helpful
this helpful
I started dealing with this company in December 2013, i was buying a house form them that was already rented, first the agent just blanked my calls and i had to keep calling her to try and get a response, i had to call her few ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in ME44 
Best Letting Agent in Rochester 
