“Can you give a zero star review?Be very careful ......”
1 Star Review
Feb 26,2014
By:
'Aisha'
Feb 26,2014
Branch: Brighton, 108a Lewes Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 108a Lewes Road
Lettings (Prospective customer)
Postcode: BN2
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people found
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Can you give a zero star review?
Be very careful of this little outfit. However good the properties might be, their badly worded and amateurish contracts are full of inconsistencies and contradictions and pretty much place the onus for anything that can go wrong on the tenants.
They are predatory and want to extract as much money as possible from tenants to assist their own cash flow, in various different ways. Their staff are variously incompetent, arrogant, condescending, and patronising. The director of the agency, one Tony Hamilton, is the owner of a number of the properties they rent to students.
Do not believe a word they say, and be sure to ensure that everything is confirmed in writing and signed by a competent person.
I have far more to say but will hold back until a more appropriate time. AVOID !!
What agent could do to change your mind?
They need to be honest, use properly written contracts, learn to treat tenants with respect. We understand that the landlord, not the tenant, is the client but the tenant provides the income without which there would be no clients.
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Thank you for taking the time to leave feedback. I am very sorry to hear you are not satisfied with the service you have received and would like to assure you that your comments are taken very seriously. Our paperwork has been checked by solicitors and anyone is free to have our paperwork check by a third party. We are always working had to improve our service. If you would like to discuss any of your comments in further detail please call the office and request to speak to a manager, we will be happy to help.