50% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 25,2014
Feb 25,2014
0
people found
this helpful
this helpful
The agency have did not put my deposit into DPS or TDS like scheme until 9 months into my tenancy, nor the landlord even though we were chasing it for ages. They also broke the law as they have a 30 day period to do this. My landlord was never present and did not fix things when we managed to get a hold of him and requested so. No one managed the property we had a broken flush for over 7months and a sewage smell for 3 months towards the end of our tenancy. They have now quoted ridiculous amounts for fixing small things which I offered do myself since I have building and carpentry experience my father is a builder. The landlord is demanding a proffessional paint job which I offered to do without labour charge or anything. Charging £110 pounds for cleaning in a 1 bed house when i usually get it cleaned by a proffessional company for £24 pounds 2 hours deep cleanse 2 cleaners. There were safety hazard when we first moved into the property wires dangling down from jnder kitchen cupboards, the hob electricutes you even now if your not standing on the ground. Were being charge for redecorating the whole house basically. Which a paint job would cost maximum £70 if i did it myself. In my opinion wear and tear wasnt even taken into account. The agency does not even care about tenants only about their money and ripping people off
What agent could do to change your mind?
Allowed us to repaint at the fraction of the cost and repair any other things ourself instead of charging ridiculous repair cost. Put our deposit in the scheme within 30 days even though they told the landlord and he was liable for this. This made them look like the dodgiest agency in the whole of hillingdonAttached Filesnbsp;
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Mar 05, 2014
Retracted this review there was miscommunication between ourselves and the agency. They addressed our issue and resolved it on the same day
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Latest Reviews
29th Aug 2016
reviewed by 'Kev'
25th Feb 2014
reviewed by 'BM'
31st Oct 2013
reviewed by 'Tina'
9th Jul 2013
reviewed by 'Solsson'
Opening Hours
Address
Arron James Karis
1st & 2nd Floor
1 - 2 Lees Parade
Hillingdon,Uxbridge
Greater London
UB10 0PQ
01895 235599
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,200 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 29,2016
Aug 29,2016
1
people found
this helpful
this helpful
The worst agents in the country please do not deal with them they keep so much of your money so please be careful...
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Comment on agent fees
They don't have a clue on what they are doing
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Dec 09,2015
Dec 09,2015
0
people found
this helpful
this helpful
As property management agents, our property was never inspected. In 1 year the property had obviously been sub-let and the tenants left without paying rent for 3months. Aaron james Karis did not alert us about the rent arrears and when the tenants left, they didn't know.
...
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What agent could do to change your mind?
Not honouring their commitment to the ownersAttached Filesnbsp;
Comment on agent fees
Aaron James Karis deducted their fees from last payment made to us even though they didn't honour their contract!
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Feb 25,2014
Feb 25,2014
0
people found
this helpful
this helpful
The agency have did not put my deposit into DPS or TDS like scheme until 9 months into my tenancy, nor the landlord even though we were chasing it for ages. They also broke the law as they have a 30 day period to do this. My ...
read full review
read full review
What agent could do to change your mind?
Allowed us to repaint at the fraction of the cost and repair any other things ourself instead of charging ridiculous repair cost. Put our deposit in the scheme within 30 days even though they told the landlord and he was liable for this. This made them look like the dodgiest agency in the whole of hillingdonAttached Filesnbsp;
Was this helpful?
Yes
Yes
Mar 05, 2014
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(1)
Retracted this review there was miscommunication between ourselves and the agency. They addressed our issue and resolved it on the same day ...
Feb 25,2014
Feb 25,2014
0
people found
this helpful
this helpful
AJK dealt with my previous queries very well. They mediated between ourselves and the Landlord and were very helpful in putting everything down in writing. They have been understanding and patient. They have resolved all issues and helped us secure 90% + of our deposit back.
Thanks ...
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Oct 31,2013
Oct 31,2013
0
people found
this helpful
this helpful
Thank you Thank you Thank you!!
I cannot express my thanks enough to this agent.
They guided and supported from the beginning to the end. (Dan had said he would hold my hand through selling my home of 27 years and he did) Anyone wanting support, ...
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Jul 09,2013
Jul 09,2013
2
people found
this helpful
this helpful
All staff very unhelpful and very rude. Refused to give our money back when we decided to withdraw from the property due to a clause in the contract that we should have been informed of on day 1. This is despite a paragraph in their Tenants ...
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What agent could do to change your mind?
I had hoped to have a calm discussion with the manager of the agents over a dispute about the refund of a reference fee. Instead I was talked down to by a rude man with no decorum or manners and with no intention of hearing my side of the story. Some basic customer service skills may have left me feeling slightly less dissatisfied.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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