0% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Feb 22,2014
Feb 22,2014
9
people found
this helpful
this helpful
I was disappointed with the level of service I received from Connells. Having had my full asking price offer accepted on a 2 bed flat, I was surprised to be treated with an increasing lack of courtesy by the estate agent as the process did not move at the speed she had obviously promised the vendor. Even though we were still comfortably within the timeline the agent had set, she seemed not to want to keep the sale going, and instead informed me - after the fact - that the flat was back on the market. I withdrew from the purchase and instead bought another flat in the same block through a different agent. I don't like being mucked around, and Connells definitely mucked me around. Given how many estate agents there are in Horsham, luckily I don't need to use them again.
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Latest Reviews
14th May 2019
reviewed by 'Anon'
27th Feb 2019
reviewed by 'Mark'
9th Sep 2018
reviewed by 'Stephen'
21st Dec 2017
reviewed by 'Mike'
22nd Feb 2014
reviewed by 'Mrs'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 100% | 50% | £1,150 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 0 | 0 | 0 | 2 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 14,2019
May 14,2019
2
people found
this helpful
this helpful
I wish I had looked up reviews before handing over money to this company! I paid a holding deposit, when this fell through I spent a month chasing my money. Sent it circles and fed lie, after lie. Even the manager I spoke to at ...
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Feb 27,2019
Feb 27,2019
0
people found
this helpful
this helpful
Great service from Adam found good tenant in quick time. Friendly knowledgeable service from all the staff at Horsham branch....
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Comment on agent fees
Good
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Sep 09,2018
Sep 09,2018
5
people found
this helpful
this helpful
Is it any wonder estate agents have such a bad reputation for shady and deceitful business practices when they act like this bunch of cowboys ?...
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Dec 21,2017
Dec 21,2017
4
people found
this helpful
this helpful
Connells surveyors dont have a clue about house prices, down valued our house by £200k, meaning we were 2.5% over the target LTV and cost us £200 per month? The local professional and knowledgeable agents all valued the house £200k higher, this valuation, is so low, it ...
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Feb 10,2016
Feb 10,2016
5
people found
this helpful
this helpful
Very disappointed with this estate agents. They started off very helpful, returned calls, returned emails etc then once we exchanged on our property they didn't want to know. All of a sudden we got no response to our emails whatsoever and no call backs and ...
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Comment on agent fees
N/A
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Feb 22,2014
Feb 22,2014
9
people found
this helpful
this helpful
I was disappointed with the level of service I received from Connells. Having had my full asking price offer accepted on a 2 bed flat, I was surprised to be treated with an increasing lack of courtesy by the estate agent as the process did not ...
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read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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