Feb 10,2014
Feb 10,2014
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Thieves. There is no other word for them. Charged the earth for getting tenants in place who then proceeded to grow cannabis in the attic. Then charged us for two property inspections, during neither of which was the cannabis farm detected. The day of the second visit, the tenants complained of not having working electricity so the dopes at the agents called out an electrician (at my expense) to look at the problem. The electrician pretty quickly noticed the cannabis leaves all over the upper floor of the property, not to mention the wrecked upstairs carpets and redirected electricity. That was a £12k insurance claim plus lots more bills from said agents for various things. Decided to give them another go, thinking perhaps it was bad luck. Second lot of tenants are better - I think - but every other month money goes out of our account to pay for investigative repairs or some such crap. When you ask what for, they never respond. Then got some bloke (part of their company I think) in to look at damp. He succeeded only in causing a leak through the kitchen ceiling. So two bills - they actually paid this bloke twice, once to cause a problem then to fix it. Finally decided to serve notice on them, they withheld the last month's rent and the reserve and charged nearly £600 for the pleasure of leaving them. Whatever you do, avoid this company.
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Latest Reviews
27th Feb 2014
reviewed by 'Karen'
Opening Hours
Address
Chappell & Matthews
66 Victoria Road
Ferndown,Bournemouth
Dorset
BH22 9JA
01202 876565
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| 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
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Feb 27,2014
Feb 27,2014
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I registered with pretty much all agents in Bath, and only Chappell and Matthews called me regulary to update me on what was coming available. They listened to my requirements and also gave me so much information on Bath, that no other agent offered. i ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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