“We put our house up for sale with Reids Rains ......”
1 Star Review
Feb 07,2014
By:
'Paul'
Feb 07,2014
Branch: Ferryhill, 4 Parker Terrace
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: DL17
Branch: Ferryhill, 4 Parker Terrace
Sales (as a Vendor)
Postcode: DL17
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We put our house up for sale with Reids Rains in November 2013. As of 3rd February 2014 we have not received any form of courtesy call. Even if they just called to say "no interest currently" etc.
So on the 3rd of February we emailed the Ferryhill branch to tell them we putting out house up for sale with another estate agent as well. We asked them to contact us by email or phone (provided 3 phone numbers) to advise if they were okay with the 2nd agent in place.
As of today the 7th Feb we had no response so my wife contacted them, they said they had not checked any correspondence in the office all week as they were "getting the walls painted" !!!!!!
Their customer service is a complete disgrace. They want over £2,000 for this service - not a chance. We are taking the house off the market with them.
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