100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
Feb 12,2014
Feb 12,2014
11
people found
this helpful
this helpful
Utterly, utterly awful. Don't use thier managed service which consists of charging you a significant % each month to print an invoice. The bi-annual property visits consist of stepping into the house for 2 minutes, looking vaguely arond and leaving (2 minutes is generous as confirmed by my tenants). Lee himself who is the branch manager confirms the visits are not fit for purpose and they commonly miss the kind of problems they're meant to catch, don't for a second think they'll compensate you for any costs incurred as a result though.
Don't make the mistake of asking them to market your property either, they only managed to scrape together 1 viewing in 2 months on mine, having secured that one applicant they immeadiately marked the property let agreed and stop marketing it (without telling me they'd done so), apparently this is standard practise. The application took over a week and the applicant failed criteria but they didn't let that bother them, it took them a further week to stop trying to persuade me to accept the applicant anyway and start marketing again.
They are incapable of communicating amongst themselves, if you have important information to impart make sure you tell each and every one of them personally, and make them write it down because they have the memory of goldfish too. In fact don't bother, they'll lose the paper anyway.
They will never call you back so if they tell you they'll get back to you don't believe them, you'll die waiting
BTW Having given up on them and offered the property to thier competitors I have had 7 viewings in a week, that tells you all you need to know.
Don't make the mistake of asking them to market your property either, they only managed to scrape together 1 viewing in 2 months on mine, having secured that one applicant they immeadiately marked the property let agreed and stop marketing it (without telling me they'd done so), apparently this is standard practise. The application took over a week and the applicant failed criteria but they didn't let that bother them, it took them a further week to stop trying to persuade me to accept the applicant anyway and start marketing again.
They are incapable of communicating amongst themselves, if you have important information to impart make sure you tell each and every one of them personally, and make them write it down because they have the memory of goldfish too. In fact don't bother, they'll lose the paper anyway.
They will never call you back so if they tell you they'll get back to you don't believe them, you'll die waiting
BTW Having given up on them and offered the property to thier competitors I have had 7 viewings in a week, that tells you all you need to know.
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Latest Reviews
10th May 2021
reviewed by 'Balandino'
16th Dec 2020
reviewed by 'John'
17th Apr 2017
reviewed by 'Annonomus'
Opening Hours
Address
Knightsbridge Estate Agents
72 Queens Road
Leicester
Leicestershire
LE2 1TU
0116 274 5544
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 33% | £925 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 2 | 0 | 2 | 1 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 08,2024
Jan 08,2024
1
people found
this helpful
this helpful
Very unprofessional, used them to let my property out. Paid for the top management service and received almost zero. They don't return calls, they don't chase the tenant up went the contract is coming to an end. Had no choice but to terminate my contract ...
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Jul 09,2021
Jul 09,2021
0
people found
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Mercedes was brilliant, very knowledgable and friendly. She listened and understood our needs and has been fantastic throughout. Thank you for your help....
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May 10,2021
May 10,2021
0
people found
this helpful
this helpful
The most unprofessional letting agency and with incredibly rude people to talk to. THEY ASK FOR REFERENCES TO BOOK A VIEWING ONLY. Even though you don't know whether you will go ahead with the renting or not. And the application form talks about a pending ...
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Dec 16,2020
Dec 16,2020
2
people found
this helpful
this helpful
TLDR: Over promised and under delivered.
We decided to put our house on the market nearly six months ago after feeling reassured by Aaron and his valuation.
Aaron mentioned that this standard of property in the area we live in was extremely likely to sell ...
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Apr 08, 2021
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I can't wait for the termination of my contractual time with this company. Dreadful. ...
Feb 24,2018
Feb 24,2018
0
people found
this helpful
this helpful
Knightsbridge are the most professional and helpful estate agents I have worked with. In the early stages we provided a depiction of the exact type of house / location we wanted. Knightsbridge stuck to this (unlike many estate agents who tend to send you random houses ...
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Comment on agent fees
Good
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Apr 17,2017
Apr 17,2017
5
people found
this helpful
this helpful
Terrible estate agents. They never provided the inventory when I moved into the property and then tried charging me for the problems when I left. Very rarely contacted the landlord about problems I.e problems with pluming as I had no direct contact with landlord ...
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Feb 12,2014
Feb 12,2014
11
people found
this helpful
this helpful
Utterly, utterly awful. Don't use thier managed service which consists of charging you a significant % each month to print an invoice. The bi-annual property visits consist of stepping into the house for 2 minutes, looking vaguely arond and leaving (2 minutes is generous as confirmed by my ...
read full review
read full review
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Jan 09,2013
Jan 09,2013
10
people found
this helpful
this helpful
Very poor service. Over valued our house so took a long time to sell and we then sold for much less. Very poor communication - always contacted the mobile number that we asked them not to use. We asked them to do the viewings and ...
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Mar 06,2011
Mar 06,2011
11
people found
this helpful
this helpful
Horrible treatment.
Do not rely in the components of Knightsbridge team.
They will try to take your deposit always.
I have been more than 15 years renting in 3 different UK cities and Knightsbridge is the worst agency I used....
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Mar 01,2008
Mar 01,2008
14
people found
this helpful
this helpful
Upon considering selling my business after 14 years, I contacted 4 agents and Knightsbridge valued my business almost double the price the other agents put on it. The valuer was extremely confident he could sell it for this price and I just had to pay him a "...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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