100% sales valuation accuracy
100% sales fee satisfaction
83% lettings valuation accuracy
51% lettings fee satisfaction
Feb 11,2014
Feb 11,2014
4
people found
this helpful
this helpful
This agent has been truly dreadful.
My daughter has repeatedly asked for information on a property she was considering renting alongside others, (only 18 years old and first time renting), and yet despite multiple attempts has still not received the information.
This has included:
- Sending out non property specific contracts, (easier for them but not the tenant!)
- Having the wrong email address on their website
- Stating that she will need to get information from the landlord despite them being the agent and charging a fee for the privilege
- Then, apparently giving out the wrong landlords email address
- When no response was chased sending threatening text messages stating the property will be lost if contracts not signed asap.
- I tried to ring them and no response. Left message detailing issues, asking for call back and to date nothing!
Dreadful service, dreadful agent. Avoid!
My daughter has repeatedly asked for information on a property she was considering renting alongside others, (only 18 years old and first time renting), and yet despite multiple attempts has still not received the information.
This has included:
- Sending out non property specific contracts, (easier for them but not the tenant!)
- Having the wrong email address on their website
- Stating that she will need to get information from the landlord despite them being the agent and charging a fee for the privilege
- Then, apparently giving out the wrong landlords email address
- When no response was chased sending threatening text messages stating the property will be lost if contracts not signed asap.
- I tried to ring them and no response. Left message detailing issues, asking for call back and to date nothing!
Dreadful service, dreadful agent. Avoid!
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Latest Reviews
22nd Oct 2021
reviewed by 'Bea'
22nd Oct 2021
reviewed by 'Gareth'
21st Oct 2021
reviewed by 'Fiona'
21st Oct 2021
reviewed by 'Irfan'
21st Oct 2021
reviewed by 'Peter'
Opening Hours
Address
Tomlinson Estate Management
143 Lenton Boulevard
Lenton,Nottingham
Nottinghamshire
NG7 2BT
01159249 200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 83% | 51% | £380 | £4,116 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 1 | 17 | 25 | 2 | 0 | 0 | 0 | 8 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 18,2023
Aug 18,2023
3
people found
this helpful
this helpful
Horrendous experience. Spoken down to like inconveniences despite our property collectively paying £600 p/w in rent. !^!^! was particularly bad in this regard - she has been incredibly rude and outlandishly unprofessional. Our boiler was installed over 30 years ago, which resulted in extremely low efficiency ...
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Oct 22,2021
Oct 22,2021
0
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It has been a pleasure to do business with TEM for numbers of years.
I admire how professional, friendly and hard working the team is and how much effort they put into making their clients happy....
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Oct 22,2021
Oct 22,2021
0
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We are so pleased with the service we have received from the team at Tomlinson Estates.
The guys have looked after our property in Beeston for several years now and everything has been seamless. We receive rents on time, communications are quick and any problems ...
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Oct 21,2021
0
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The agents at Tomlinson have always been very friendly and easy to work with. They have always responded quickly to any emails and calls and I feel confident knowing my property is in good hands. Becky recently went above and beyond in helping us gain ...
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Oct 21,2021
Oct 21,2021
0
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TEM. - great agents to do work for, and to work with. The investment by them and there landlords shows they really care about giving tenants good homes....
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Oct 21,2021
0
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A pleasure to do business with. Helpful and professional staff. Highly recommended. We have had the pleasure of doing business with Tomlinson for many years....
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Oct 21,2021
Oct 21,2021
1
people found
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this helpful
Been using for this company for many of years and have found they are so professional in what they do .. the staff are exceptionally Courteous and friendly and go above and beyond to make you feel at home ,,,,
Thank you mick Haddon...
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Oct 20,2021
Oct 20,2021
0
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Great service, highly recomend. From start to finish they were great. Would not think about using anyone else. Staff are all very friendly....
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Oct 19,2021
Oct 19,2021
0
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Everyone at Tomlinsons has been very professional, friendly, and straight forward to deal with in my experience, I would happily recommend them....
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Oct 19,2021
Oct 19,2021
0
people found
this helpful
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Great agency with a fantastic team of staff! I have worked with Tomlinson Estate Management for a number of years and can thoroughly recommend them!...
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Oct 17,2021
Oct 17,2021
0
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Great management teamwork.
Professional, efficient and always helpful with a smile.
Quick to address issues and offer solutions.
Excellent lettings history....
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Oct 10,2021
Oct 10,2021
3
people found
this helpful
this helpful
Horrible service. Take advantage of students and take any money they can. Wasnt given dishwasher that we payed for months....
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Aug 31,2021
Aug 31,2021
2
people found
this helpful
this helpful
Tomlinsons seem to be getting away with scamming lots of students with made up cleaning charges at the end of tenancies. This is exactly what has happened to my friends and I and numerous others if you read reviews of Tomlinsons. We left the house ...
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Aug 12,2021
Aug 12,2021
1
people found
this helpful
this helpful
When we first moved in our rooms hadn't been cleaned, my bed was broken and one of the sofas was rotten. Our garden looked like it hadn't been cut for years and a gardener was sent in about 3 months into our tenancy - still looked ...
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Feb 16,2021
Feb 16,2021
1
people found
this helpful
this helpful
They place students in rows of family homes and refuse to act on any complaints. Families left to suffer so Tomlinson can make money. Only option is to take Tomlinson to court at this stage.
Music unsocial hrs, constant screaming, banging....
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Feb 16, 2021
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(1)
Have the exact same issue. It's becoming unbearable ...
Jan 25,2021
Jan 25,2021
3
people found
this helpful
this helpful
Worst Agents! Other Landlords please avoid Tomlinsons. They are very unprofessional, full of lies and charge for work not carried out. Very slack at communicating and information. Their charges and additional costs are high and staff are unexperienced at carrying out instructions. Leaving tenants without ...
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Dec 15,2020
Dec 15,2020
6
people found
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this helpful
Dreadful. Spend a day at uni house cleaning and get billed for all sorts of things. Currently in dispute with them to contest charges. You have been warned....
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Nov 15,2020
Nov 15,2020
10
people found
this helpful
this helpful
Would give no stars if possible. Absolute scammers. When we moved in, the house was at a despicable standard: the carpets were infected with clothes moths and larvae which destroyed hundreds of pounds worth of clothes and we were left to deal with ourselves for 8 ...
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Nov 05,2020
Nov 05,2020
4
people found
this helpful
this helpful
They’re only out to take advantage of students. Our rent has increased by £10pppw for the following year, an increase of £3000 as a house. This increase is unjustifiable and shouldn’t be allowed. How can they justify such an increase without doing anything to ...
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Nov 06, 2020
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(1)
Hello Jonny,
We are sorry that you are not happy with the marketed rent. If you would like to submit an offer to your Landlord please let us know and we can forward this on for you. We have been working with students in Nottingham for 20 years and strongly disagree with your statement that we would be trying to take advantage of them.
With regards to repairs, it is hard for us to comment on the particulars as we are not sure which property you are in but please get in touch and we can inv ...
Oct 12,2020
Oct 12,2020
3
people found
this helpful
this helpful
The worst estate agents I've ever come across. Took 4 months to get someone in to fix the damp in our student house when there was literally water running down the living room walls and everyone was getting ill. Ignored us for months. When we had ...
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Oct 11,2020
Oct 11,2020
4
people found
this helpful
this helpful
I rented a property with 5 other girls in my last year of uni. The previous tenants were burgled twice through the same window in the kitchen - Tomlinson's did not tell us this, the tenants did. Despite the burglaries tomlinsons did nothing to add security ...
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Sep 23,2020
Sep 23,2020
3
people found
this helpful
this helpful
While this looks good if you're a landlord, but lousy if you're a tenant, I suggest landlords consider the tenancy act. Tomlinson rent out unsafe and unsanitary property....
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Sep 20,2020
Sep 20,2020
1
people found
this helpful
this helpful
Worst estate agency ever. Moved out in July it's now end of September and still heavenly got our deposit back, not even that but we haven't heard if there are any dedications being made. A fucking joke, don't ever get involved with tomlinson. All emails ...
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Sep 15,2020
Sep 15,2020
4
people found
this helpful
this helpful
Having rented properties in both Sheffield and Nottingham for my children I can, without doubt, say that dealing with Tomlinson was the worst experience ever.
When my son initially moved in, the property was filthy and had obviously not been visited by Tomlinson between tenancies. ...
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Apr 20,2020
Apr 20,2020
4
people found
this helpful
this helpful
From day 1 of our tenancy, after providing the agency with a list of issues to do with the house, Tomlinson's were slow to react, taking months to repair, with the large majority of issues being ignored. Furthermore the most severe problems, we, as new tenants, ...
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Apr 18,2020
Apr 18,2020
3
people found
this helpful
this helpful
I am very disappointed with Tomlinson. Like many uni students, moved out of accommodation last month although the contract runs until end of July. Although many landlords have been sympathetic and have been willing to negotiate the remaining amount to be paid on an empty ...
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Apr 15,2020
Apr 15,2020
3
people found
this helpful
this helpful
At the start of the student rental, we gave them a list of issues that took months to repair, e.g. heating issue sorted in February, reported previous October. Recently with COVID having to vacate the property and requesting rent reduction for last term or ...
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Apr 10,2020
Apr 10,2020
5
people found
this helpful
this helpful
They won’t allow me to stop paying my last rent instalment i vacated the property 3 weeks ago. We are in the middle of a pandemic and Tomlinsons staff are causing my family and I stress and anxiety. They keep referring to the contract despite ...
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Sep 26,2019
Sep 26,2019
3
people found
this helpful
this helpful
Rented a student property with them, often very late at repyling to emails and fix requests, extortionate charges from deposit when we moved out, avoid....
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Nov 16,2018
Nov 16,2018
5
people found
this helpful
this helpful
Absolute crap. Tries to rip money off you and take as much of your deposit away as they can. Would clean things up at the end that they have never thought to clean before we moved in. Lets strangers in without texting or calling in ...
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Comment on agent fees
Its a good 90 pounds for each person which I think they did not deserve to have at all. The fact that they were so keen to rent the house out to someone else was so that they could get another 90 pounds from each tenant instead of giving a discount to us which current tenants get for another year.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Best Letting Agent in NG7 
I’d like to apologise for any inconvenience that has been caused by our team. It is obviously not our intention to make those that use our service feel the need to write us a negative review. Tomlinson Estates is a small family business and every comment, especially complaints, are taken seriously.
I would like to clarify that the property is not managed by Tomlinson Estates and we are on a letting only basis with the landlord so our involvement with the property is limited.
I have spoken to my staff and believe you have now been contacted and the issues you have detailed are being resolved. We will be sure to take steps in the future to make sure this does not happen again.
Please contact me direct if you experience any further issues. Laura has forwarded my contact to you by email.
Again, apologies.
Thomas Tomlinson